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OwnerRez
5
248
4
8
3
2
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Vacation rental software for property managers
Table of Contents
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OwnerRez - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
OwnerRez overview
Based on 259 verified user reviews
What is OwnerRez?
OwnerRez is a vacation rental solution offering key features such as reservations management, payment processing, channel management, and guest communications, among others.
Who uses OwnerRez?
By industry, OwnerRez reviewers are most commonly professionals in hospitality (47%). The most frequent use case for OwnerRez cited by reviewers is vacation rental management (75% of reviewers).
What are the most popular integrations for OwnerRez?
The OwnerRez integrations most frequently cited by reviewers are: PriceLabs (a revenue management product rated 4.8 out of 5 for its integration with OwnerRez), Stripe (a payment processing product, 5.0), and QuickBooks Online (an accounting product, 4.9).
Starting price
per month
Pros & Cons
Customer Support
Vacation Rentals
Video Tutorials
Booking
OwnerRez’s user interface
OwnerRez pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.9
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about OwnerRez?
OwnerRez is a vacation rental solution offering key features such as reservations management, payment processing, channel management, and guest communications, among others.
Select to learn more
Who uses OwnerRez?
Based on 259 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
OwnerRez's key features
GetApp's analysis of 50 verified user reviews collected between August 2021 and September 2024 identifies OwnerRez's most critical features and summarizes user sentiment about those features.
Reviewers appreciate OwnerRez's reservations management capabilities. They find it helps automate processes, preventing double bookings and managing cleanings efficiently. Users report it centralizes reservations from multiple channels, making it easy to view and update party information. They highlight the seamless integration with online travel agencies and the ease of use after setup. They say it simplifies managing multiple properties and offers excellent calendar views, with automated payment and email triggers enhancing the experience. Of the 19 OwnerRez users who gave detailed accounts of their use of Reservations Management, 100% rated this feature as important or highly important.
Users report OwnerRez's guest communications capabilities are thorough and customizable. They appreciate the templates, triggers, and automated responses, which streamline communication and save time. Reviewers indicate the ability to configure specific or blanket communications for properties is valuable. They find the system helps keep track of all communications, ensuring timely and consistent messaging. They mention the need for better messaging integration with Vrbo and a unified mailbox but value the overall flexibility and support provided. Of the 21 OwnerRez users who gave detailed accounts of their use of Guest Communications, 95% rated this feature as important or highly important.
All OwnerRez features
Features rating:
OwnerRez alternatives
OwnerRez
Starting from
40
Per month
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Guesty Lite
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OwnerRez pricing
Value for money rating:
Starting from
40
Per month
Usage Based
User opinions about OwnerRez price and value
Value for money rating:
To see what individual users think of OwnerRez's price and value, check out the review snippets below.
Hillary G.
Property Manager
Jay A.
Founder
OwnerRez integrations (38)
Integrations rated by users
We looked at 259 user reviews to identify which products are mentioned as OwnerRez integrations and how users feel about them.
Integration rating: 4.9 (37)
“inteligent pricing has been a game changer for us”
Ian M.
Owner
Integration rating: 5.0 (34)
Integration rating: 4.8 (17)
“All of our invoicing is shared between the two programs.”
“I haven't at the moment.”
Jay H.
Chief Strategy Officer
Integration rating: 4.9 (9)
“I use this to synchronize bookings”
India N.
Host
Integration rating: 4.8 (6)
“I liked the ability to connect this.”
Anna K.
Founder and Operator
Integration rating: 5.0 (5)
“Yes, I integrated SuiteDash with PayPal for payments and with Zapier to connect a few external tools (email marketing and calendar sync). The PayPal integration handled invoices and subscriptions directly; Zapier filled gaps for apps that don’t have”
Nagur B.
Marketing Consultant
OwnerRez customer support
What do users say about OwnerRez customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of OwnerRez customer support.
Widely noted by reviewers, OwnerRez customer support is fast, responsive, and available even during weekends and late hours.
A significant portion of users appreciate the knowledgeable and thorough answers, with staff offering tailored solutions and follow-ups.
Frequently reported by users, support resources like help articles, forums, and one-on-one sessions make troubleshooting and onboarding easy.
The majority of users value the ease of contacting support via email, scheduled calls, and forums, with prompt and effective assistance.
Support options
Training options
To see what individual users say about OwnerRez's customer support, check out the review snippets below.
“I think the OwnerRez staff and support team is probably their greatest strength. Whenever I ask a question, not only do they answer the question thoroughly but also take the time to review my listing and preferences to give specific insight and suggestions on adjustments I can make to address my problem/question. ”
Ryan B.
Owner
“Customer service is exceptional. When I have a question I get an answer within a day, and they'll follow up again a few days later to make sure all is good.”
Melissa Y.
Owner
OwnerRez FAQs
OwnerRez provides vacation rental software designed for property managers ranging from small homeowners to large property management services. The platform serves as a long-term booking foundation for vacation rental businesses, offering complete channel management functionality through direct partnerships with major booking channels. The software includes a unified messaging system that consolidates communication across email, SMS, and channel platforms such as Airbnb and Vrbo into a single inbox. OwnerRez delivers powerful website building tools that help property managers establish their brand identity and direct customer traffic to their own websites rather than third-party channels. The platform features integrated accounting capabilities that work with various payment methods, a property management system that calculates commissions and generates monthly statements, and customer relationship management tools that automate and store guest records. OwnerRez offers extensive integration options with other services and systems, keeping these connections regularly updated while continuously adding new ones. The reporting functionality provides property managers with multiple ways to extract and analyze data collected through the system. Additional features include tools for managing renter agreements and automation capabilities that streamline various aspects of property management. The platform operates on a per-property pricing model that includes unlimited bookings without setup fees, booking fees, or contracts. The system is supported by a highly-regarded customer service team that provides personal, knowledgeable assistance to users. OwnerRez maintains active user communities and offers specialized services including ProConnect, ProTransfer, and WebAssist. It provides channel management, customer relationship management, property management, accounting, messaging, and website services.
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