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OwnerRez
Book and manage 1 to 100s of properties in the cloud
OwnerRez Reviews - Page 2
200 reviews
Recommended
Carl P.
Hospitality, 1-10 employees
Used daily for 2+ years
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From the time I booked our first meeting, timeframe was established and everything was ontime and on budget.
They were outstanding to work with, they set expectations on timelines and mett them,
Really not much- at all- if anything it was you needed to scheduled a call but overall that was the best way to meet and discuss issues & concerns.
Sara K.
Real Estate, self-employed
Used daily for 6-12 months
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My experience with Ownerrez has been 100% positive since I onboarded almost a year ago. The customer service is stellar; the program is user-friendly; the reports are easy to create; and, the website program is easy to set up, revise, and use.
My number one favorite thing about Ownerrez is it has an amazing, responsive customer service team! The onboarding one-on-one Zoom meeting was a game changer for me, as I'm an older generation and not as tech-savvy as I'd like to be. My questions that I've had, to date, have been thoroughly answered in a timely manner and with respect and encouragement. I believe my learning curve was greatly reduced because I was able to ask questions and get immediate feedback. My second favorite aspect of Ownerrez, after the live customer service assistance, is the incredibly user-friendly library of videos covering, literally, every single aspect of setting up and using Ownerrez. Step-by-step, easy to understand, screen shots of every step; it makes it really easy to research something I need help with before I have to call or email for assistance. As my confidence has grown in maneuvering and understanding the workings of the site and my website through them, I've become more adept at finding answers myself. My third favorite aspect of Ownerrez is the website capability. I BUILT MY OWN WEBSITE, and I'm an old Boomer! It was that easy and, again, I had easy to follow, step-by-step instructions and access to a live customer rep when I had questions. I love my website and I'm comfortable maneuvering around the dashboard to make changes and/or look for specific data.
My experience with Ownerrez has been entirely positive. I have nothing that would be a negative "likes the least" kind of issue.