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Properly Logo

Cleaning & operations management for short term rentals

Table of Contents

Properly - 2025 Pricing, Features, Reviews & Alternatives

What is Properly?

Properly is a web and mobile housekeeping and maintenance management tool for short term rental property managers, with features for scheduling, checklists, and more. Designed for use by property managers, hosts, and cleaners, Properly provides listings management and posting, access to a marketplace of experienced hospitality cleaners, and integration with third party listings and PMS platforms.

For short-term vacation rental property hosts, Properly provides a changeover management tool with features to facilitate the organization, scheduling, and monitoring of property changeovers. To help hosts find the best person for the job, Properly gives users access to an extensive global marketplace of experienced hospitality cleaners, each with a profile outlining their experience, location, and availability. Visual checklists can be generated to give cleaners clear step-by-step instructions on which tasks need to be carried out, while visual pointers change to reflect the completion of tasks in real time. Integrated photo capture and upload means that cleaners can provide visual evidence of their completed tasks.

Property managers and hosts can schedule changeovers and cleaning jobs using the Properly web or mobile app and integrate with listing platforms such as Airbnb and HomeAway to schedule services based on their bookings calendar. Cleaners can notify hosts instantly if they find any damages when cleaning a property, with images attached, so that visitors can be charged accordingly.

Benefits of using Properly

  • Generate custom reports on metrics such as frequency of changeover services, payments, and more, and use reports to file damage claims, track repairs, and create payment invoices.

  • Provide cleaners with visual checklists including photos and instructions to guide them through the changeover process and ensure that all tasks are fulfilled to the expected standard.

  • Find qualified cleaners for the job using the Properly service provider database which includes cleaners from all over the world. Hosts and property managers can access information on the cleaner’s location, experience, availability, and more.

  • Integrate with listing platforms such as Airbnb and HomeAway, PMS solutions such as Orbirental and BookingSync, iCal for calendar management, and channel managers like Rentals United to synchronize booking data.

  • Manage service schedules from the calendar tab and synchronize with booking systems to ensure that changeover slots are highlighted and filled with a service. The calendar displays property bookings as well as scheduled cleaning or maintenance with color coding for pending, accepted, active, or finished services.
  • Starting from

    5.4

    Per month

    Alternatives with better value for money

    Properly's key features

    Most critical features, based on insights from Properly users:

    Calendar Management
    Work Order Management
    Maintenance Scheduling
    Housekeeping Management
    Contact Management
    Third-Party Integrations

    All Properly features

    Features rating:

    API
    Billing & Invoicing
    Customizable Reports
    Data Synchronization
    Job Scheduling
    Real-Time Notifications
    Real-Time Reporting
    Task Management
    Task Scheduling

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    Properly pricing

    Value for money rating:

    Starting from

    5.4

    Per month

    Per Feature

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    Properly integrations (11)

    Integrations rated by users

    We looked through 45 user reviews, to identify which products are mentioned as Properly integrations, and what is the users perception.

    Hostaway logo
    Hostaway

    Integration rating: 5.0 (2)

    Properly support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    Knowledge Base
    FAQs/Forum

    Training options

    Videos
    Webinars
    Live Online

    Properly reviews

    Overall rating

    4.7

    /5

    45

    Positive reviews

    96

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.1/10
    Rating distribution

    5

    4

    3

    2

    1

    32

    11

    2

    0

    0

    Pros
    I love that this program has a lot of cleaners to choose from, and the list is growing. I also love that they can upload photos of their completed work.
    I love it's functionality and ease of use. Properly introduced me to my housekeeper that is bonkers good.
    Photos are a great help. I would like a feature added for the cleaner to Clock On when they arrive and to Clock Off...maybe with a time stamped photo.
    Cons
    With no way to list an owners rate of service or a simple email capture we can no export to our accounting software. The lack of flexibility to schedule a staff member to a service.
    I would be lost without Properly when it comes to organising my short term rental cleaners.
    Overloaded with too many check in check out, should only be check out that is on the app. No calender, app crashes all the time, just not professionally built.

    Properly FAQs

    Q. What type of pricing plans does Properly offer?

    Properly has the following pricing plans:
    Starting from: $5.40/month
    Pricing model: Free, Subscription
    Free Trial: Available

    These products have better value for money


    Q. Who are the typical users of Properly?

    Properly has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Properly support?

    Properly supports the following languages:
    English


    Q. Does Properly support mobile devices?

    Properly supports the following devices:
    Android, iPad, iPhone


    Q. Does Properly offer an API?

    Yes, Properly has an API available for use.


    Q. What other apps does Properly integrate with?

    Properly integrates with the following applications:
    Escapia, Rentals United, BookingSync, MyVR


    Q. What level of support does Properly offer?

    Properly offers the following support options:
    Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum

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