MyVR Pricing, Features, Reviews & Comparison of Alternatives

MyVR

Short-term rental management software for property managers

4.85/5 (40 reviews)

MyVR overview

What is MyVR?

Simplifying short-term rental management. MyVR offers property managers and owners all the operational tools they need to run their vacation rental business in one centralized dashboard. The software enables users to spend less time managing the day-to-day operations of their business and more time growing it. Ideal for property managers and owners with more than 5 properties.

MyVR’s direct connections with all major listing channels allows users to seamlessly advertise and manage their properties across more than 70 premium listing sites including Airbnb, Expedia, TripAdvisor, Booking.com and HomeAway. Users can manage bookings and payments, communicate with guests and respond to inquiries, automatically sync their availability calendars (eliminating double-bookings), schedule cleaners and maintenance and much more through the MyVR platform. The software allows users to create auto-responses as well as an unlimited amount of response templates for common questions through the centralized inbox so property managers and owners can work smarter and not harder.

In addition to that, MyVR users can build their own high-converting channel and brand through the custom website builder. With the drag-and-drop editor, no technical knowledge is required to create a beautiful website. No matter if you have 5 properties or 500, MyVR offers a variety of customizable templates to choose from. Upload photos, promote local events/deals, display the availability of your properties and more through MyVR’s website builder. All websites are fully responsive, built with the latest technologies, are SEO optimized and allow for third-party integrations.

Request a free demo today.
myvr.com

Pricing

Starting from
$13.50/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, Mexico

Supported languages

English
MyVR screenshot: With MyVR's website builder tool, you can easily customize your website template design using numerous visual tools. Upload a new logo, and change colors or fonts in seconds.MyVR WebsitesMyVR screenshot: MyVR's website builder enables users to build beautiful single and multi-property websites that are mobile friendly, fully customizable, and directly integrated to their accounts. MyVR screenshot: Users can view all of their property's reservations in one place on MyVR.MyVR screenshot: Avoid double bookings. MyVR offers the ultimate centralized calendar for tracking and visualizing your availability across all properties and marketing channels. MyVR screenshot: MyVR offers powerful multi-channel analytics and reporting to help you make informed, data-driven decisions. MyVR screenshot: Users can view full details of a reservation in MyVR, including whether or not payments have been received, in a single screen.MyVR screenshot: View visualizations of occupancy rates and more by week, month or year in MyVR. MyVR screenshot: MyVR offers an interactive map view of your properties and the area surrounding them. MyVR screenshot: Getting started with MyVR is easy. We help you keep track of your setup progress using visualizations such as these. MyVR screenshot: Build email templates and send automated emails before, during, and after the renter’s stay. Link messages to a dozen different transactions such as booking confirmations, payment reminders, deposit refunds, house rules, check-out information, and more.MyVR screenshot: Automatically list your properties across 70+ premium listings sites. MyVR offers users centralized management of their advertising across Airbnb, HomeAway, TripAdvisor, Booking.com, Expedia and more!

MyVR reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.2
  4.7
  4.8
Vivin Vaid, PMP

Wonderful experience working with MyVR

Used daily for 2+ years
Reviewed 2018-12-20
Review Source: Capterra

We are now into our 3rd year with MyVR. It was a big switch for us - moving from Kigo to MyVr - and we haven't regretted it one bit. MyVR is extremely simple to handle though its got powerful features. Its a one stop shop for all our Property management needs - right form guest handling to charging of their cards to the automated emails. All wonderfully packaged in one software,

Pros
The features of the software, flexibility of the staff, high response time, and the ability of the staff to listen to end user for suggestions. Right from the CEO to the customer support - they have always listened to us. Our account manager has been great to work with.

Cons
Analytics and Reporting options. Though the staff has always listened to our suggestions for better analytics and also helped us generate whatever report we wanted. Its not really a big deal in the larger scheme of things. Just a nice to have feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jenny Oest

Invaluable Business Partner

Used daily for 2+ years
Reviewed 2019-05-30
Review Source: Capterra

I used to be overwhelmed managing 2-3 properties. Now I have 11 and am still growing, but I couldn't do it without MyVR.

Pros
Their support is 6 stars out of 5 Their growth is driven by customer needs - they listen, ask why, and work with their clients to develop on target solutions. Their systems and processes are simple and easy to use.

Cons
I wish they could grow faster. They need a strong link to the accounting softwares. They're developing it, but it's not ready yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Nightmare! OVER BOOKINGS, DOUBLE CHARGING ME, POOR SUPPORT, INEFFECTIVE TRAINING

Used daily for less than 6 months
Reviewed 2018-02-22
Review Source: Capterra

None! Wasted countless hours and caused a great deal of stress. I should bill them for my wasted time.

Pros
It sounded good before I actually started using it. It has all the features we need. All the channels, automation, website, calendar sync.

Cons
- SLOW CALENDAR SYNC - They told me the calendar sync was instant. That's true but only coming from Airbnb. I blocked off dates in MyVR and 40 minutes later got an Airbnb booking for those dates. Then they admitted that it take 45 minutes to sync from MyVR to Airbnb. I was double booked right away. - I paid for their training package which took a lot longer then expected to complete. Several months in fact. During this time, they were also charging the monthly cost for use of the service that I wasn't even using yet. Eventually they refunded this portion but only after several requests. - Support slow and often useless. There is no way to talk to a human. I sent several emails asking for help with double bookings and they would not call me. It took them several days to respond and they asked clarifying questions that only proved they didn't even read my email and had no idea what the problem was. - Pricey training is a joke. It was sold to me as a one-on-one coaching to get me set up quickly. Basically instead of watching generic videos that may or may not apply to your situation, it is a live person running through generic videos and training that may or not apply to you. They also sent me outdated instructions that got me lost. Total waste of countless hours. Finally I insisted the last part of training be done over a zoom online meeting, which i initiated. It was great. Why not do that in the first place then?!

Response from MyVR


We hold ourselves to a high standard, so we apologize again that your experience wasn't positive. While we've onboarded thousands of properties successfully, we regret that yours was not. It may be small consolation for you, but we will strive to learn from this and do better.

The root cause of many of your struggles seems to be that we allowed you to continue using the product without training after you had to cancel your second session. Our product is designed for ease of use, but training rapidly accelerates familiarity with the software. Based on your feedback, we'll revisit our processes to ensure we are setting up customers for success.

We do feel it is important to clarify a few things:

1) Our product does offer real-time syncing. You were using iCal (not recommended) and not our full 2-way integration.

2) We do offer property managers several hours of live training, not generic videos. This 1:1 time with a live trainer gives customers ample time to ask questions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Bethany Siu

Absolutely my favorite way to manage our vacation rentals

Reviewed 2016-01-20
Review Source: Capterra

First of all, I love how clean, and aesthetic MyVR's user interface is. It sounds superficial, but If I have to look at this software every day, sometimes for hours in a day while I am working, I would rather it not hurt my eyes! MyVR doesn't. It's beautiful, simple, and pleasant to work in. It's also surprisingly user friendly. True, as MyVR adds more features the software does become more complicated, and sometimes I can't find a certain feature until I ask support, but these features are not buried within hidden recesses of the software. When using MyVR I feel like everything is at my fingertips - I can find the features I need, and I can use them with very little difficulty. I especially love the website building features. MyVR offers a great blend of structure and flexibility, giving me lots of options for customizing our website, while still providing enough boundaries that I don't wreck our site with my limited knowledge of html, css, or other website intricacies. The drag and drop web builder makes it super easy to build a beautiful site, but I still have the power to create and change redirects, customize my SEO, and insert custom html. I love it. And did I mention the interface is pleasant to look at? Yeah, I love that. I don't use the reservations and lead management side of MyVR as much, so I am not as familiar with those parts of the software, but as far as listing properties and building a website, I love it. I'm looking forward to exploring more of their integration options to possibly push our property data out to Flipkey. MyVR is not 100% perfect - no software is - and it does have some limitations, but one of the things that I love about MyVR is that they are constantly adding new features, fixing bugs, and figuring out better ways to do things. When I contact MyVR support I know that I will either get help, or that their tech people will work on fixing the bug I found. I feel like, in working with MyVR, I am working with real people, people who care about their product and who honestly want me to like it rather than forcing us into some strange and convoluted software system. Good job MyVR.

Rating breakdown

Ease of use
Customer support

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Cindy Nelson

MyVR offered everything I was looking for and more

Reviewed 2016-01-13
Review Source: Capterra

As a first time vacation rental owner I have been able to build a successful business with the resources MyVR provides me. Not only do I have a professional website, but I can accept credit card payments and keep track of all my reservations too. The best part is how quickly I was able to get my vacation rental business up and running. It's definitely NOT a one size fits all, though. I have the ability to customize my settings according to my preferences. MyVR has a several different options including the ability to take online payments, send out auto-responders with my own email templates, add attachments to emails, as well as integrate my website with Homeway/VRBO and Flipkey. Since my website is integrated with those websites, I don't have to maintain those listings. My calendar, photos and property description automatically sync with both sites. The website design process was super easy, but the results are amazing! I was able to modify my template design with several drag and drop options. This enabled me to add videos and other features to make my website stand out. I also love that it is mobile friendly too. I was not impressed with many of the competitors' options. None of them had the awe factor that I was able to get with MyVR. I also loved that I was able to build a Facebook page for my rental business very quickly and easily with a just a few clicks. The calendar feature gives me a quick glance at my reservations and availability, plus I have the option to see my inquiries too. This has been helpful when I need to follow-up with potential renters. When I receive an inquiry, I can quickly generate a quote along with a payment link and a copy of my rental agreement. I also added on an instant quote feature to my website so renters can obtain a quick estimate, too. I did some lengthy research before I made my decision and it was quite apparent to me that MyVR stood out. They offer everything I need to successfully market and manage my vacation rental. I've been with MyVR for a year now, and I have to say I'm very happy with my decision.

Rating breakdown

Ease of use
Customer support

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MyVR pricing

Starting from
$13.50/month
Pricing options
Subscription
View Pricing Plans

Pricing starts with the Basic Plan at $13.50 per property per month for users with 5 or fewer properties. The monthly price per property decreases as you add additional properties.

$999 one-time set-up fee for the 5 properties and below level includes 4 hours of 1:1 training.

3 different plans available: Basic, Plus and Professional plans. The professional plan includes the full suite of features.

Check myvr.com/pricing to view specific details about what is included in each plan and calculate how much you would spend based on the amount of properties under your management.

MyVR features

API
Booking Management
Calendar Management
Credit Card Processing

Activity Dashboard (70 other apps)
Automatic Notifications (54 other apps)
Availability Management (58 other apps)
Billing & Invoicing (59 other apps)
Channel Management (73 other apps)
Discount Management (51 other apps)
Electronic Payments (67 other apps)
Inventory Management (61 other apps)
Invoice Management (59 other apps)
Online Booking Integration (85 other apps)
Price Management (57 other apps)
Promotions Management (57 other apps)
Reporting & Statistics (88 other apps)
Reservations Management (116 other apps)
Room Booking (81 other apps)
Third Party Integration (68 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for MyVR

Key features of MyVR

  • Centralized inbox
  • Multiple quote support
  • Automated quotes
  • Customer histories
  • Renter screening
  • Online bookings
  • Online rental agreements
  • Single-and multi-property websites
  • On-page SEO tools
  • External site listing management
  • Custom domains
  • Inquiry auto-responders
  • Automated check-in/check-out emails
  • Centralized calendar mangement
  • International card payments
  • Credit card processing
  • Customizable website templates
  • Multiple currency support
  • Google Analytics integration
  • Drag-and-drop website editor
  • Customizable response templates
View All Features

Benefits

Full, direct connections to more than 70+ top rental listing sites including Airbnb, Expedia, TripAdvisor, Expedia, VRBO and HomeAway. Automatically list your property on as many channels as you want.

Automatic calendar sync with all listing sites being managed through MyVR to display property availability across channels to potential guests and eliminate the possibility of double-bookings.

Centralized communication inbox to manage guest communication, inquiries and tasks. You can also set up auto-responders and use an unlimited amount of response templates to quickly answer common questions and save time.

Online booking management enables users to manage bookings and accept payments online. Including major credit and debit cards.

Schedule cleaning and maintenance of your property or properties and manage associated tasks through MyVR. Synchronize cleaning services with your booking calendar and delegate the right job to the right people.

Build your own high-converting channel and brand through the website builder. Variety of templates to choose from. No technical experience required (drag-and-drop editor). Scalable to however many properties under management.

Feature rich set of APIs that make it easy to interact with your MyVR account complete with documentation. Openness of the software is a main priority of the business.

Powerful multi-channel analytics and reporting.

Robust workflow automation features.