MyVR Pricing, Features, Reviews & Alternatives

MyVR

Vacation rental management software & channel manager in one

4.85/5 (41 reviews)

MyVR overview

What is MyVR?

MyVR exists to help property managers with 5+ units make more money from one unified dashboard. With direct connections to the major listing sites, marketing is simplified without the added cost of a 3rd party channel manager. A drag-&-drop website builder provides the foundation for a direct channel, and automation streamlines guest communication and operations. MyVR is a growing property managers competitive advantage, creating opportunity to focus on the core product: delighting guests.
myvr.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Mexico, South Africa, United Kingdom

Supported languages

English
MyVR screenshot: Automatically list your properties across 70+ premium listings sites. MyVR offers users centralized management of their advertising across Airbnb, HomeAway, TripAdvisor, Booking.com, Expedia and more!MyVR WebsitesMyVR screenshot: Avoid double bookings. MyVR offers the ultimate centralized calendar for tracking and visualizing your availability across all properties and marketing channels.MyVR screenshot: Users can view all of their property's reservations in one place on MyVR.MyVR screenshot: Users can view full details of a reservation in MyVR, including whether or not payments have been received, in a single screen.MyVR screenshot: Build email templates and send automated emails before, during, and after the renter’s stay. Link messages to a dozen different transactions such as booking confirmations, payment reminders, deposit refunds, house rules, check-out information, and more.MyVR screenshot: MyVR offers powerful multi-channel analytics and reporting to help you make informed, data-driven decisions.MyVR screenshot: View visualizations of occupancy rates and more by week, month or year in MyVR.MyVR screenshot: MyVR's website builder enables users to build beautiful single and multi-property websites that are mobile friendly, fully customizable, and directly integrated to their accounts.MyVR screenshot: With MyVR's website builder tool, you can easily customize your website template design using numerous visual tools. Upload a new logo, and change colors or fonts in seconds.MyVR screenshot: MyVR offers an interactive map view of your properties and the area surrounding them.MyVR screenshot: Getting started with MyVR is easy. We help you keep track of your setup progress using visualizations such as these.

MyVR user reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.2
  4.7
  4.8
Vivin V.

Wonderful experience working with MyVR

Used daily for 2+ years
Reviewed 2018-12-20
Review Source: Capterra

We are now into our 3rd year with MyVR. It was a big switch for us - moving from Kigo to MyVr - and we haven't regretted it one bit. MyVR is extremely simple to handle though its got powerful features. Its a one stop shop for all our Property management needs - right form guest handling to charging of their cards to the automated emails. All wonderfully packaged in one software,

Pros
The features of the software, flexibility of the staff, high response time, and the ability of the staff to listen to end user for suggestions. Right from the CEO to the customer support - they have always listened to us. Our account manager has been great to work with.

Cons
Analytics and Reporting options. Though the staff has always listened to our suggestions for better analytics and also helped us generate whatever report we wanted. Its not really a big deal in the larger scheme of things. Just a nice to have feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Peter K.

Setting up and then using MyVR for over a year

Used daily for 1-2 years
Reviewed 2020-09-24
Review Source: Capterra

It's been a great experience. As the primary person who set the system, I can say that it does take time, by it's really pretty straightforward. The support staff are outstanding.

Pros
Software is perfectly designed for the short term rental business. It's easy to use, and connects to the major channels quite easily. Credit card processing is seamless with Stripe.

Cons
Could use stronger financial capabilities. Most reporting has to be done outside of the system. That said, the owner portal is amazing and was very well received.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Nightmare! OVER BOOKINGS, DOUBLE CHARGING ME, POOR SUPPORT, INEFFECTIVE TRAINING

Used daily for less than 6 months
Reviewed 2018-02-22
Review Source: Capterra

None! Wasted countless hours and caused a great deal of stress. I should bill them for my wasted time.

Pros
It sounded good before I actually started using it. It has all the features we need. All the channels, automation, website, calendar sync.

Cons
- SLOW CALENDAR SYNC - They told me the calendar sync was instant. That's true but only coming from Airbnb. I blocked off dates in MyVR and 40 minutes later got an Airbnb booking for those dates. Then they admitted that it take 45 minutes to sync from MyVR to Airbnb. I was double booked right away. - I paid for their training package which took a lot longer then expected to complete. Several months in fact. During this time, they were also charging the monthly cost for use of the service that I wasn't even using yet. Eventually they refunded this portion but only after several requests. - Support slow and often useless. There is no way to talk to a human. I sent several emails asking for help with double bookings and they would not call me. It took them several days to respond and they asked clarifying questions that only proved they didn't even read my email and had no idea what the problem was. - Pricey training is a joke. It was sold to me as a one-on-one coaching to get me set up quickly. Basically instead of watching generic videos that may or may not apply to your situation, it is a live person running through generic videos and training that may or not apply to you. They also sent me outdated instructions that got me lost. Total waste of countless hours. Finally I insisted the last part of training be done over a zoom online meeting, which i initiated. It was great. Why not do that in the first place then?!

Response from MyVR


We hold ourselves to a high standard, so we apologize again that your experience wasn't positive. While we've onboarded thousands of properties successfully, we regret that yours was not. It may be small consolation for you, but we will strive to learn from this and do better.

The root cause of many of your struggles seems to be that we allowed you to continue using the product without training after you had to cancel your second session. Our product is designed for ease of use, but training rapidly accelerates familiarity with the software. Based on your feedback, we'll revisit our processes to ensure we are setting up customers for success.

We do feel it is important to clarify a few things:

1) Our product does offer real-time syncing. You were using iCal (not recommended) and not our full 2-way integration.

2) We do offer property managers several hours of live training, not generic videos. This 1:1 time with a live trainer gives customers ample time to ask questions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Jenny O.

Invaluable Business Partner

Used daily for 2+ years
Reviewed 2019-05-30
Review Source: Capterra

I used to be overwhelmed managing 2-3 properties. Now I have 11 and am still growing, but I couldn't do it without MyVR.

Pros
Their support is 6 stars out of 5 Their growth is driven by customer needs - they listen, ask why, and work with their clients to develop on target solutions. Their systems and processes are simple and easy to use.

Cons
I wish they could grow faster. They need a strong link to the accounting softwares. They're developing it, but it's not ready yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Bethany S.

Absolutely my favorite way to manage our vacation rentals

Reviewed 2016-01-20
Review Source: Capterra

First of all, I love how clean, and aesthetic MyVR's user interface is. It sounds superficial, but If I have to look at this software every day, sometimes for hours in a day while I am working, I would rather it not hurt my eyes! MyVR doesn't. It's beautiful, simple, and pleasant to work in. It's also surprisingly user friendly. True, as MyVR adds more features the software does become more complicated, and sometimes I can't find a certain feature until I ask support, but these features are not buried within hidden recesses of the software. When using MyVR I feel like everything is at my fingertips - I can find the features I need, and I can use them with very little difficulty. I especially love the website building features. MyVR offers a great blend of structure and flexibility, giving me lots of options for customizing our website, while still providing enough boundaries that I don't wreck our site with my limited knowledge of html, css, or other website intricacies. The drag and drop web builder makes it super easy to build a beautiful site, but I still have the power to create and change redirects, customize my SEO, and insert custom html. I love it. And did I mention the interface is pleasant to look at? Yeah, I love that. I don't use the reservations and lead management side of MyVR as much, so I am not as familiar with those parts of the software, but as far as listing properties and building a website, I love it. I'm looking forward to exploring more of their integration options to possibly push our property data out to Flipkey. MyVR is not 100% perfect - no software is - and it does have some limitations, but one of the things that I love about MyVR is that they are constantly adding new features, fixing bugs, and figuring out better ways to do things. When I contact MyVR support I know that I will either get help, or that their tech people will work on fixing the bug I found. I feel like, in working with MyVR, I am working with real people, people who care about their product and who honestly want me to like it rather than forcing us into some strange and convoluted software system. Good job MyVR.

Rating breakdown

Ease of use
Customer support

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MyVR pricing

Pricing options
Subscription
View Pricing Plans

MyVR offers pricing tailored to each customer's business, product, and service requirements.

MyVR features

API
Activity Dashboard
Booking Management
CRM
Calendar Management
Channel Management
Electronic Payments
For Vacation Rentals
GDS/OTA Integration
Housekeeping Management
Inventory Management
Online Booking
Payment Processing
Promotions Management
Rate Management
Reporting & Statistics
Reporting/Analytics
Reservations Management
Room Booking
Third Party Integrations

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for MyVR

Benefits

A channel manager built into your PMS. Direct connections to more than 70+ top rental listing sites including Airbnb, Expedia, TripAdvisor, Expedia, VRBO and HomeAway. Automatically list your property on as many channels as you want, with full sync of rates, calendar, bookings, messaging, photos, descriptions, and more. Save time, retain accuracy, convert better.

Unified inbox to manage guest communication, inquiries and tasks. You can also set up automated messages and use an unlimited set of triggers & filters to put your guest communications on autopilot.

Build your own high-converting channel and brand through the website builder. No technical experience required: a drag-and-drop editor right in your PMS allows you to create a custom site. Scalable to however many properties under management.

Schedule cleaning and maintenance of your property or properties and manage associated tasks through MyVR. Synchronize cleaning services with your booking calendar and delegate the right job to the right people.

Feature rich set of APIs that make it easy to interact with your MyVR account complete with documentation. Openness of the software is a main priority of the business.