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RDPWin Pricing, Features, Reviews and Alternatives

RDPWin product overview

Price starts from

500

Per month

Per Feature

What is RDPWin?

RDPWin is a property management software for hotels, resorts, vacation rentals, private residence clubs, corporate housing, and other property types of all sizes. The system enables the management of reservations, GDS channels, guest information, email marketing, housekeeping, work orders, night audits, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
24/7 (Live rep)
Phone Support

Training options

Live Online
In Person
Documentation
Webinars

RDPWin pricing information

Value for money

3.8

/5

80

Starting from

500

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

RDPWin features

Functionality

3.9

/5

80

Total features

84

6 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Reporting & Statistics
Payment Processing
Third Party Integrations
Activity Dashboard
Electronic Payments

Functionality contenders

RDPWin users reviews

Overall Rating

4.0

/5

80

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.75/10
Rating distribution

5

4

3

2

1

32

29

13

4

2

Pros
The product is very good, and there is flexibility if you have ideas of your own to improve the product for your own company.

JS

Joe S.

The ease of use was amazing and I would recommend it to any sort of business that needs a reservation programs.

AR

Anonymous Reviewer

Our library of reports is impressive. We have created reports for every departmental need and are pleased with the ability of RDP/Crystal Reports to be tailored.

NH

Nikki H.

Cons
It's terribly slow to use in multi-station environments on a network. The reporting is awful and impossible to customize; there are tons of reports, but few of them are what you would want or need.

TL

Thea L.

I receive daily glitches and error messages, the system freezes constantly. Technology support has been working on this issue for months now with no avail.

CM

Cassie M.

The software is "inflexible" in many areas such as the inability to make adjustments to a reservation after the reservation has been "checked in" to the system.

DL

Darcy L.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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RDPWIN

Reviewed 3 years ago
Pros

I am impressed with the support team. quick to reply and great to work with. I also like the fact that I can make my own reports in Crystal Reports.

Cons

Some features are limited or I need to purchase an additional module in order to have the advanced functionality I am looking for

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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I have used RDP for a period of ten years. I have found it to be intuitive and fairly easy to learn.

Reviewed 4 years ago

I like many things about RDP. I think that number one on the list is the ability to customize packages. We are now able to offer Room/Meal/Event packages to our Conference guests. This makes for a simplistic reservation experience which makes reservation clerks and guests very happy. We have a unique facility and our business model would not fit neatly into any traditional classifications. For this...

Pros

I like many things about RDP. I think that number one on the list is the ability to customize packages. We are now able to offer Room/Meal/Event packages to our Conference guests. This makes for a simplistic reservation experience which makes reservation clerks and guests very happy. We have a unique facility and our business model would not fit neatly into any traditional classifications. For this...

Cons

One complaint I hear consistently from our Sales Department is that re-bookings are not simple enough and that there is no ability to add reminders/calendars for tasks related to contracts. Also, our events coordinators complain about the difficulty related to event checklists and reminders. We believe that the sales/events related portion of the software needs a complete overhaul. We were given a name of an event software company who were considering an interface with RDP that would address all of our needs. It would be nice if RDP could integrate their Events program with their Reservation/IRM modules.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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RDP

Reviewed 4 years ago

RDP support and staff has always been extremely responsive.

Pros

The system is fully integrated with housekeeping, reservations, maintenance, accounting, front desk and data, features. Everything is easy to access and the data analysis/stats reports are extremely useful. Owners can also access to book their own reservations, check work orders, etc. Mobile app is good as well and info is easy to load.

Cons

Software is server based. Every time there is an update/upgrade, we experience problems. We are still experiencing problems after our upgrade to version 5.0 and these upgrades are expensive. I would also like to see a brief training program from RDP after the upgrade at no charge. I take issue with the fact that RDP charges for "training sessions" and they are extremely expensive (training should...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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RDPWin software review

Reviewed 4 years ago

The overall experience has been positive. The sales people are pleasant, honest and capable. We realize PMS software is a necessity in the lodging industry and RDPWin does everything we need it to do. Never have had a crash, glitch or hiccup when looking strictly at RDPWin. Integrating with POS systems is a different story. That has not been a positive experience.

Pros

RDPWin has helped our lodging facility track overall performance more efficiently than before. Their reports (via Crystal Reports) are clear and concise and provide management with up-to-date statistics needed in the industry. RDPWin is fairly easy to use. The software is reliable and functions properly.

Cons

The software is dated, needs a fresh, modern look and should move to integrating cloud-based POS systems to adapt to today's market. RDPWin should think about making an all-in-one system that incorporates a POS (like Oracle) to help lodging facilities as a whole. Tech support could be more willing to please the consumer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Multi-Ownership Management Features

Reviewed 4 years ago
Pros

This software has a the unique ability to track and run reports for individual units. If you are using Property Management System to rent/lease multiple units that have different ownership structures this is great software to do so. Great value for any small-mid size property that is looking to update old software.

Cons

Up-front costs are much lower than other PMS for hotels but this system requires you to host on your server. There was no cloud options for running the software (This may have changed since we put this system in place in a hotel setting in 2011 and used it until 2013).

Vendor response

As of 2013 we do offer cloud solutions as well as great value compared to other cloud based PMS systems.

RDPWin FAQs and common questions

Q. What type of pricing plans does RDPWin offer?

RDPWin has the following pricing plans:
Starting from: $500.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of RDPWin?

RDPWin has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does RDPWin support?

RDPWin supports the following languages:
English


Q. Does RDPWin offer an API?

Yes, RDPWin has an API available for use.


Q. What other apps does RDPWin integrate with?

RDPWin integrates with the following applications:
Google Analytics 360, SAP Crystal Reports, QuickBooks Online Advanced, Squirrel POS, SiteMinder, Revinate, Microsoft Power BI


Q. What level of support does RDPWin offer?

RDPWin offers the following support options:
Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), Phone Support

Common RDPWin comparisons

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