These guys run their business as true professionals and build state-of-the-art, well-designed, modern software for both web and mobile.
I have evaluated over 10 vendors in this space, tested thoroughly at least 5, and found that Tokeet provided me the best-in-class solution to help me manage my properties on Airbnb and take the next step to scale the listings and drive more business through other channels.
Superb mobile app with great set of features
Superb calendar, with numerous ways to view reservations, check ins and check outs
Simplest way for cleaning crew to view check outs within any software I've seen thus far.
Web UI is modern, fresh, usable, best I've seen in this category
Superb messaging automation for communication
SMS triggers to guests included!
Automated website for reservations is up-to-par, and above average (I've still yet to really test it out)
Channel manager looks legit, although I'm only using for Airbnb at the moment
Support team is very responsive, and will go to many lengths to address issues.
Extras: great invoice system
Payments with Stripe AND Paypal are super easy to setup.
Owner Management Portal looks attractive as a feature, although I've not yet used.
They have Reports too, I've not yet used.
Guests management -- you can add in extras like additional emails, follow/up (i.e. star it), notes, flight info, etc.
Would be nice to see more work with their tasks for cleaning crew, to automate/sync tasks based on reservations. However, their check-out calendar day view is quite simple to view in the mobile app for the crew.
The Inquiry Inbox needs some work, it doesn't stay sync'd/refreshed to new messages all the time. They also have a Messages Feed, which needs to be integrated into the Inquiry Inbox better IMO -- not sure why they are separated views. However, at least I never miss a message with both views.
I was hoping to see more robust APIs, but then again, their feature list eventually was good enough such that I didn't need to write any additional API integrations calls as of yet.
Response from Tokeet
Thank you Jason for your great review and partnership! We are committed to making Tokeet the best vacation rental platform in the market today. We have been hard at work on a series of exciting additions and products--which we will start to roll out throughout 2018.