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Trail Logo

AI-powered checklists for hospitality teams

Table of Contents

Trail - 2026 Pricing, Features, Reviews & Alternatives

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Trail overview

What is Trail?

Trail is the intelligent operations platform built for hospitality and leisure. It replaces paper logbooks and scattered processes with digital checklists that guide teams through daily tasks – from food safety and compliance to opening checks and cashing up.

With over 300 million tasks completed across 40+ countries, Trail helps operators stay compliant, protect their brand and boost team productivity.

Trail Evo with AI Copilot delivers instant answers to staff questions like "What's our allergen policy?" in seconds. Real-time alerts flag issues before they escalate, and one-click policy rollouts keep everyone aligned.

Key features:

- Digital checklists with photo evidence

- Temperature monitoring via sensor integrations

- Incident reporting and audit trails

- Performance dashboards and automated reports

- Integrations with ePOS, rotas and 1,500+ apps

Key benefits of using Trail

1. Plan - Add your daily tasks from compliance to cashing up
2. Do - Your teams complete their tasks each day
3. Review - Get performance insights while protecting your business

Starting price

38usage based /
per month

Alternatives

with better value for money

Trail’s user interface

Ease of use rating:

Trail reviews

Overall rating

4.9

/5

7

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.43/10
Rating distribution

5

4

3

2

1

6

1

0

0

0

Trail's features

Features rating:

Access controls/permissions
Activity dashboard
AI copilot
Alerts/Notifications
API
Billing & invoicing
Customer history
Customizable reports
Employee management
Kitchen/Menu management
Multi-Location
Order management
Performance metrics
Real-Time data
Real-Time notifications
Real-Time reporting
Real-Time updates
Reporting & statistics
Reporting/Analytics
Stock management
Third-Party integrations

Trail alternatives

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38

Per month

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Features
Value for Money
Customer Support

Trail pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Team

38

Per month

Features included:

  • Mobile & Desktop Optimised
  • Custom Tasks
  • Record Logs
  • Custom Audits
  • Task History
  • In-App Support

Standard

75

Per month

Features included:

  • Mobile & Desktop Optimised
  • Custom Tasks
  • Record Logs
  • Custom Audits
  • Task History
  • In-App Support
  • Reporting Dashboards
  • Task Prioritisation
  • Custom User Roles
  • Corrective Actions
  • Customisable Reports
  • Daily & Weekly Digests

Trail Evo

82.5

Per month

Features included:

  • Mobile & Desktop Optimised
  • Custom Tasks
  • Record Logs
  • Custom Audits
  • Task History
  • In-App Support
  • Reporting Dashboards
  • Task Prioritisation
  • Custom User Roles
  • Corrective Actions
  • Customisable Reports
  • Daily & Weekly Digests
  • Document Storage
  • Custom Policy Management
  • Push Notifications
  • APIs & Integrations
  • Employee Recognition
  • Employee Posts/Engagement
  • Access Evo Included
  • AI Co-Pilot
  • Live Notification Feeds
  • SSO

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Mobile & Desktop Optimised
  • Custom Tasks
  • Record Logs
  • Custom Audits
  • Task History
  • In-App Support
  • Reporting Dashboards
  • Task Prioritisation
  • Custom User Roles
  • Corrective Actions
  • Customisable Reports
  • Daily & Weekly Digests
  • Document Storage
  • Custom Policy Management
  • Push Notifications
  • APIs & Integrations
  • Employee Recognition
  • Employee Posts/Engagement
  • Access Evo Included
  • AI Co-Pilot
  • Live Notification Feeds
  • SSO
  • AI Analytics

User opinions about Trail price and value

Value for money rating:

Trail support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
Knowledge Base

Training options

Live Online
In Person
Documentation
Videos
Webinars

Trail FAQs

Q. What type of pricing plans does Trail offer?

Trail has the following pricing plans:
Starting from: £38.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Trail?

Trail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Trail support?

Trail supports the following languages:
English


Q. Does Trail support mobile devices?

Trail supports the following devices:
Android, iPad, iPhone


Q. Does Trail offer an API?

Yes, Trail has an API available for use.


Q. What other apps does Trail integrate with?

Trail integrates with the following applications:
Fourth, Nutritics, Epos Now, Deputy, Zapier, Checkit, Google Drive, Microsoft Teams, SafetyCulture, Slack, Access Maintain Evo, Planday, Microsoft Excel


Q. What level of support does Trail offer?

Trail offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base

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