I happened to meet one of the [SENSITIVE CONTENT HIDDEN] of Blueboard at a conference and instantly was intrigued by the company's mission and alignment with the kind of employee experience we are working to deliver. From there we were assigned to one of the best sales reps I've had the pleasure to work with - not pushy at all, followed up just the right amount and after a long journey (held up in budget approvals) finally was able to pull the trigger and sign the contract. The implementation team was incredibly helpful and we launched it on time and with great fanfare.
Pros
Very easy to implement, navigate, our employees love it, and is super innovative in this space.
Cons
There are opportunities to improve the "reward gifting" process - ideally I'd like to see the ability for someone like a system admin or People & Culture Business Partner be able to send a reward on behalf of an Exec Leader.
Rating breakdown
Likelihood to recommend: 9/10
-Great customer service -Fast, friendly account managers -Makes it very easy. We simply send the reward and Blueboard takes care of everything else -If you're doing a big batch of rewards at the same time, Blueboard can help with a bulk import.
Pros
Love how Blueboard's platform makes it possible to reward people with experiences that are remembered, celebrated, and enjoyed every time. It's easy for other bonuses to be deposited and quickly forgotten or worse - become expected. By setting clear standards on how to qualify and earn an experience, people on our team have earned these rewards and been able to choose from a wide range of options (and usually are able to bring along 1 or 2 friends or family members depending on the experience). For example, here's the list of the recent experiences our team has enjoyed: River Rafting, Spa Day, Concert, Snorkel Tour, Harry Potter Show, Legoland, Wine Tasting, Top Golf, Cirque du Soleil, Escape Room, Pottery Class, Playoff Game, Paint Night.
Cons
The only tough part (and this isn't Blueboard's fault - this is organizational change) is getting everyone's buy-in to make the transition. All organizations have their own bonus structure and once established, it's tough to change it. People feel tied to it and even if people grumble about it, it's tough to change because everyone has their own opinions on it. We had to find the right time to make it happen and talk with a lot of people. The only thing I wish we did was make the transition sooner. If I start my own company, I'd start with Blueboard at Day 1.
Rating breakdown
Likelihood to recommend: 10/10
I had a great experience organizing a trip to Glacier National Park with Blueboard. We were able to find the experiences that worked for me and the concierge was proactive in getting us the best booking with the vendors we used.
Pros
I loved the ability to contact a concierge when there was an issue or with any questions
Cons
It was tough to understand how the available trips would translate to the specific trip I wanted to take. But once I got into the process this became clear.
Rating breakdown
Likelihood to recommend: 7/10
Overall, Blueboard is an excellent product from a company with great customer service that is driven by an employee-centered value system. I highly recommend their service.
Pros
The product was easy to use and navigate on both the front and back end.
Cons
It would be nice to see visible data planning regarding upcoming rewards in the anniversary engine or other upcoming rewards planned to be delivered at a later date. It would also be nice to see a wider range of experiences, both in-person and virtual.
Rating breakdown
Likelihood to recommend: 10/10
My experience has been good. I am still planning my experience. My Concierge has been very flexible with me and I appreciate her patience.
Pros
The software is easy to you. I am still exploring reporting as I build data on the program.
Cons
I wish my landing page would be in the same document. I think this would enable my winners to share reviews with other winners. My people are very competitive and they like to show off a bit to each other. I think there would much participation with reviews and sharing if they could share with each other in the portal.
Rating breakdown
Likelihood to recommend: 10/10
Blueboard pricing is broken into the hard cost of the rewards and tiered service fees.
To receive accurate pricing information, contact Blueboard directly.