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Botpress Logo

On-premise conversational AI platform for creating chatbots

Table of Contents

Botpress - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

Botpress overview

What is Botpress?

Botpress is an on-premise conversational artificial intelligence (AI) platform designed to help businesses in healthcare, financial services, eCommerce, education and other industries create chatbots using natural-language understanding (NLU) technology. Managers can embed chatbots into web pages and utilize a centralized dashboard to gain insights into engagement metrics.

The conversation studio allows developers to create conversations using an embedded workflow designer and a drag-and-drop interface. Botpress lets businesses test, debug, iterate and communicate with chatbots and validate user inputs through custom variables. It also helps IT service management (ITSM) departments intercept or resolve queries before forwarding them to agents and automate specific customers' requests using chatbots.

Botpress facilitates integration with several third-party messaging channels such as Slack, Facebook Messenger, Telegram, Microsoft Teams, and more. Other features include single sign-on (SSO), role-based access permissions, conversation analysis, and Security Assertion Markup Language (SAML).

Starting price

495usage based /
per month

Alternatives

with better value for money

Botpress’s user interface

Ease of use rating:

Botpress reviews

Overall rating

4.5

/5

36

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.57/10
Rating distribution

5

4

3

2

1

19

16

1

0

0

Pros
“We did not expect much support but Botpress was a nice surprise. They have a very active and supportive community along with weekly office hours and Discord server which was a great resource.”
Verified reviewer profile picture

Jon D.

CEO

“It can be customized as you like and as they said, it's like a WordPress for chatbots. Recently Botpress community support started growing.”
Verified reviewer profile picture

Abhishek R.

Application Specialist

“The documentation is really good - easy to understand and the screenshots helped too.”
PN

Pierre N.

Developer & Designer

Cons
“Nil, I didn’t explored that much coz I got so confused and went back to rasa.”
AC

Anurag C.

Data scientist

“The beginners learning curve is the only obstacle, once crossed there will be no turning back.”
NK

Nikhil K.

Student

“Very difficult to run multiple instance from one installation.”
MB

Mohammed B.

Manager

Who uses Botpress?

Based on 36 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Information Technology and Services
Computer & Network Security
Computer Networking
Others

Use cases

Conversational AI Platform
Artificial Intelligence
Employee Engagement

Botpress's key features

Most critical features, based on insights from Botpress users:

Chatbot
Multi-Language
Natural language processing
Reporting/Analytics
AI/Machine learning
Live chat

All Botpress features

Features rating:

Code-free development
Contextual guidance
Data visualization
Intent recognition
Multi-Channel communication
Process/Workflow automation
Virtual personal assistant (vpa)
Machine learning
Employee recognition
For developers
Pulse surveys

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Empty state illustration for "No pricing info"

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Free trial
Free version
Ease of Use
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Customer Support

Botpress pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Pay-as-you-go

0.00

Team

495

Per month

Enterprise

Empty state illustration for "No pricing info"

No pricing info

User opinions about Botpress price and value

Value for money rating:

To see what individual users think of Botpress's price and value, check out the review snippets below.

“We did not expect much support but Botpress was a nice surprise. They have a very active and supportive community along with weekly office hours and Discord server which was a great resource.”
Verified reviewer profile picture

Jon D.

CEO

“It can be customized as you like and as they said, it's like a WordPress for chatbots. Recently Botpress community support started growing.”
Verified reviewer profile picture

Abhishek R.

Application Specialist

Botpress integrations (6)

Integrations rated by users

We looked at 36 user reviews to identify which products are mentioned as Botpress integrations and how users feel about them.

Integration rating: 4.0 (1)

Integration rating: 4.0 (1)

Botpress support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
FAQs/Forum
Email/Help Desk

Training options

Documentation
Webinars
Videos

Botpress FAQs

Q. What type of pricing plans does Botpress offer?

Botpress has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription, Open Source
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Botpress?

Botpress has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Botpress support?

Botpress supports the following languages:
Arabic, English, French, Japanese, Spanish


Q. Does Botpress offer an API?

No, Botpress does not have an API available.


Q. What other apps does Botpress integrate with?

Botpress integrates with the following applications:
Telegram, Microsoft Teams, Okta, Slack, Meta for Business


Q. What level of support does Botpress offer?

Botpress offers the following support options:
Chat, FAQs/Forum, Email/Help Desk

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