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BrightHR
5
147
4
29
3
7
2
2
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HR software and guidance for SMEs
Table of Contents
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BrightHR - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
BrightHR overview
What is BrightHR?
BrightHR is a complete HR software solution that transforms the way you manage your team. Since 2015, we’ve helped over 120,000 businesses worldwide streamline their HR processes with our intuitive, user-friendly tools - freeing up their time to focus on what matters most - growing their business.
As a business owner, you are the HR manager, Health & Safety coordinator, payroll lead, and everything in between. That’s why we’ve brought all those essential yet time-consuming tasks together into one simple platform.
But BrightHR is more than just smart software. We also provide 24/7 HR and employment law advice, unlimited document storage, payroll software and support, clocking-in and out software, health & safety tools and guidance, performance management, employee wellbeing resources, and a suite of intuitive HR apps to support your daily operations.
Designed to grow with your business, BrightHR is flexible enough for startups and robust enough for large, expanding teams.
Starting price
per month
Alternatives
with better value for money
BrightHR’s user interface
BrightHR review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.4
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about BrightHR?
Users report that BrightHR simplifies HR tasks with an intuitive interface, making it easy to manage holidays, absences, payroll, and staff records in one place. They find the mobile app convenient for both managers and employees, and appreciate the responsive customer support, which offers clear guidance and quick solutions to queries. They value the system’s ability to streamline compliance and document management, helping them feel more confident in their HR processes.
Some say the platform can feel overwhelming at first, with certain features or navigation elements requiring more explanation or improvement. They mention occasional technical issues, limited payroll integration, and a desire for more customization options to better fit specific business needs.
Select to learn more
Who uses BrightHR?
Based on 192 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
BrightHR's key features
Most critical features, based on insights from BrightHR users:
All BrightHR features
Features rating:
BrightHR alternatives
BrightHR
Starting from
4.5
/user
Per month
Connecteam
Starting from
29
Per month
BambooHR
Starting from
10
/user
Per month
Paycom
Starting from
No pricing info
BrightHR pricing
Value for money rating:
Starting from
4.5
/user
Per month
User opinions about BrightHR price and value
Value for money rating:
To see what individual users think of BrightHR's price and value, check out the review snippets below.
Stacey L.
Director Owner
Ikponmwosa O.
Business development manager
BrightHR integrations (3)
Integrations rated by users
We looked at 192 user reviews to identify which products are mentioned as BrightHR integrations and how users feel about them.
Integration rating: 4.0 (2)
“use Bright safe initially for risk assessments, training etc. BUT Local authority insisted on their risk assessment protocol and template that we no longer could use BrightSafe for this”
Paula K.
Director
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“It'll be a feature for us in the future, but not right now.”
Trevor H.
Tech Support
Other top integrations
BrightHR customer support
What do users say about BrightHR customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of BrightHR customer support.
Widespread user sentiment highlights BrightHR's support team as responsive, knowledgeable, and always willing to help resolve issues quickly.
A significant portion of users value the 24/7 HR advice line, finding it reliable for urgent queries and employment law guidance.
Broad user base appreciates the professionalism, patience, and clear communication provided by support staff during onboarding and ongoing use.
Frequently reported by users, customer support is praised for being accessible via multiple channels, offering practical solutions and follow-up.
Support options
Training options
To see what individual users say about BrightHR's customer support, check out the review snippets below.
“One of the standout features is the reliable support team. Whenever we’ve had a question or needed guidance, the Bright HR advisors have been responsive, knowledgeable, and genuinely helpful.”
olamiju u.
Director
“The customer care is BrightHR's greatest strength with the ability to talk directly with people who understand”
Paula K.
Director
“My experience with this company has been marked by significant communication breakdowns. When seeking specific information and answers to detailed questions, I was repeatedly transferred between agents without receiving the precise materials or responses I required.”
Natalie Y.
CEO
“There are some mandatory features and tasks that needs to be added to the Bright safe(health and safety component of the system ) like the CQC compliance updates, basic care plans and assessments templates for domiciliary care providers ,daily tasks & some other stuffs which makes it incomplete and the system can not be rated as ALL IN ONE.”
Evelyn I.
Registered Manager
BrightHR FAQs
BrightHR has the following typical customers:
Small Business, Mid-size Business, Freelancers
These products have better value for money
Q. Does BrightHR support mobile devices?
BrightHR supports the following devices:
Android, iPhone
Q. What level of support does BrightHR offer?
BrightHR offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum
