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TeamKeeper Logo

Time & attendance tracking with QuickBooks integration

TeamKeeper Reviews

Overall rating

4.6

/5

95

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.84/10

Reviews by rating

Suggested alternatives

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Pros and cons

I love that it is integrated with our accounting system and all we have to do is import the timesheets for immediate payroll processing. I love the archiving and document features.
It is very cost effective, easy to use and train employees how to use. The customer support is outstanding.
Customer Support is very good with knowledgeable staff on the other end. We have experienced VERY little downtime which is excellent.
I got Clockwise because I was sick of using spreadsheets to track employee PTO and Holiday balances. It was always a pain to make sure that the balances were correct and matched QuickBooks.
Setting up charge codes in Clockwise is tedious and if you have an extra space you will get a generic error that the row can’t be imported.
Can not see what employee can see, without support, sometimes makes it difficult.
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95 reviews

Recommended

MH
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Mustafa H.

Practice Manager

Information Technology and Services, 501-1,000 employees

Review source

Overall Rating

Clockwise review

Reviewed 2 years ago

Transcript

Mustafa H.: Hi, I'm Mustafa. I'm a project manager, and I would give four out of five to Clockwise. For...

JA
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Janice A.

Defense & Space, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Clockwise

Reviewed 2 years ago

we are able to get timesheets faster.

Pros

I like that I am able to import employees' time into my payroll software. I also like the ability to see when an employee changes their timesheet.

Cons

I wish the muliple timesheet feature worked better. I also wish I could look at timesheets one week at a time and get the totals.

Vendor response

Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative product backed by our great Application Support team. We are so happy to have you as a customer, please feel free to contact our Application Support team regarding the multiple timesheet view needs. We can do that for you. 281 488 8806 option 2

ST
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Shaketa T.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This is what you've been missing!

Reviewed 2 years ago

I love Clockwise. It has saved so much time.

Pros

I love that it is integrated with our accounting system and all we have to do is import the timesheets for immediate payroll processing. I love the archiving and document features. There's so much more.

Cons

I like least that it does not count the number of timesheets (employees) that will be imported. I need a count to ensure I have them ready for import!!!! It would also be good if it gave a total number of hours to be imported.

Vendor response

Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative product backed by our great Application Support team. We are so happy to have you as a customer, please feel free to contact our Application Support team regarding the timesheet count request. We can do that for you. 281 488 8806 option 2

SB
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Sami B.

Automotive, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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No frills and simple to use but also barebones and rarely upgraded

Reviewed 2 years ago
Pros

Easy to use. Site is always up. Simple. Reliable.

Cons

Very quirky depending on web browser. Rows never line up which for tracking time is maddening. Very inflexible graphical user interface so reviewing timecards is a lot more time consuming than it needs to be. Anytime we've asked for an update/improvement, however minor, it has not happened.

Vendor response

Thank you very much for taking time to leave us your helpful thoughts and review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative product backed by our great Application Support team. We would love to see the interface issues you are experiencing when you log into the system. We understand that some browsers and mobile interfaces can create a view that is difficult to work with. Please contact us at your earliest convenience to review and discuss a possible solution. 281 488 8806 option 2 We are so happy to have you as a customer. We look forward to hearing from you soon.

DV
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Dondrea V.

Mechanical or Industrial Engineering, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good Value for your Dollar

Reviewed 2 years ago

Overall the value for the cost is quite good as is its technical support staff.

Pros

The software is relatively easy to use. The Technical Support staff is amazing!!!

Cons

it doesn't accurately track PTO/Vacation as it should. we therefore had to stop using it to track our PTO/Vacation

Vendor response

Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative product backed by our great Application Support team. We are so happy to have you as a customer, please feel free to contact our Application Support team regarding the PTO automated calculation. Our latest update may have addressed that issue. Please feel free to contact us at 281 488 8806 option 2. Thank you,

RL
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Rebecca L.

Defense & Space, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ease of use

Reviewed 2 years ago

The ability to print reporting as a time collection on government contracts.

Pros

The ease of use in entering labor hours.

Cons

Project Coding can be a little complicated having to record in two of the modules, but once you figure it out it is easy.

Vendor response

Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative productive backed by our great Application Support team. We are so happy to have you as a customer, should you have any questions for feedback in the future please free to reach out to us.

NM
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Nicholas M.

Aviation & Aerospace, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Clockwise

Reviewed 2 years ago

Accomodates day to day entry and ease of integration into Costpoint

Pros

Ease of use. Easiest timesheet system that I have ever used in my 30 years

Cons

Could be easier to setup Groups and Charge numbers

Vendor response

Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative productive backed by our great Application Support team. We are so happy to have you as a customer, should you have any questions for feedback in the future please free to reach out to us.

SM
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Sue M.

Nonprofit Organization Management, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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I wish we were still using you

Reviewed 2 years ago

I liked Clockwise, but the powers to be went with another program that they felt met our needs

Pros

I liked Clockwise it was fairly easy to use,

Cons

setting up some of the people in right places could be confusing

Vendor response

Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative productive backed by our great Application Support team. Clockwise will be here when you are ready., Should you have any questions or feedback in the future please free to reach out to us.

HB
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Harika B.

Events Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Decent Time Management Tool

Reviewed 2 years ago

Good

Pros

I really like the integrations, able to integrate with other work apps for effective use. It is a simple plug-and-play solution to set up meetings and schedule the working hours.

Cons

Setup is little confusing for a first timer.

Vendor response

Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative productive backed by our great Application Support team. We are so happy to have you as a customer, should you have any questions for feedback in the future please free to reach out to us.

JF
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John F B.

Mechanical or Industrial Engineering, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Clockwise A+

Reviewed 2 years ago

Very favorable experience, from setting up employees and project charge numbers, to employees recording their time, timecard submittal and approval and running reports to support the needs of our business.

Pros

Easy to use, clean layout. Bothe management and employees find the system very efficient.

Cons

Honestly, can't thinks of anything. Your software team has done a wonderful job configuring the system.

Vendor response

Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer your an exceptional and innovative productive backed by our great Application Support team. Should you have any questions for feedback in the future please free to reach out to us.

LO
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Luke O.

Nonprofit Organization Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The Arc

Reviewed 2 years ago

Customer service is always quick and easy when we need it

Pros

It allows us to track our employees time in and out, along with PTO and Holiday. Also run reports on the data. It’s easy for employees that work at multiple locations

Cons

Nothing really, does what we need it to do

Vendor response

Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer your an exceptional and innovative productive backed by our great Application Support team. Should you have any questions for feedback in the future please free to reach out to us.

AM
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Anne M.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Clockwise Review

Reviewed 2 years ago

on the whole the experience has been good

Pros

Basically easy to use and the support is good with GHG who we use.

Cons

setting up a new employee and integrating it with QB

Vendor response

Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We currently have a direct integration with QuickBooks which will eliminate and duel entry issues and streamline the employee setup process greatly. Please contact our awesome Application Support team at your earliest convenience and they can help you move forward with this time-saving feature. Should you have any questions for feedback in the future please free to reach out to us.

VP
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Vicki P.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Clockwise Experience

Reviewed 2 years ago

Time saver on payroll week checking over timesheets

Pros

The most helpful feature was setting up specific coeds for employees so time was charged correctly

Cons

The initial setup was timely but once that was completed adding new employees was easy

Vendor response

Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer your an exceptional and innovative productive backed by our great Application Support team. Should you have any questions for feedback in the future please free to reach out to us.

SD
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Sherry D.

Government Administration, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good Basic Software

Reviewed 2 years ago

We needed a way to automate time collection and automate leave approvals for our administrative staff that works on grants and Clockwise allowed us to do that for a reasonable price.

Pros

Easy for staff to use. Does the job of collecting time staff enters and provides neat, detailed timesheets of all time including changes and approvals.

Cons

I don't like it that leave approved on or after the actual date is not populated to the timesheets once it is approved.

Vendor response

Thank you very much for taking time to leave us this review. Here at Clockwise we value your time and your employees. We plan to continue to add additional features and modules in the near future and you will be one of the first to know. Our best practice on leave has been to wait until the employee actually takes the leave, especially for future date leave approved. If the employee decided not to take the leave physically we ensure the employees leave balance remains accurate and correct. Reducing on approve my provide a balance that may not be accurate at the time of approval compared to the time of the physical leave taken. Should you have any questions for feedback in the future please free to reach out to us.

RE
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Rachel E.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Power user for 5+ years

Reviewed 2 years ago

Our overall experience with clockwise has been very good. The knowledge of their staff is critical to our relationship as we often need things addressed in a timely urgent manner and Clockwise does just that. To be honest, some of the shortcomings of the product from our perspective our self made. We have made the system much more complicated "robust" than what I would think the typical user would need or want. I think an average user would find the product very intuitive, reliable and user friendly.

Pros

Clockwise is very forgiving. You can fix so many things with some effort. Customer Support is very good with knowledgeable staff on the other end. We have experienced VERY little downtime which is excellent.

Cons

Timesheet approval status is lacking for us. Timesheet notes not visible to the end user would be very helpful but is not available. We manage many client:projects within the system with varying timesheet approval requirements which CW cannot manage so we have to extract data and manipulate in excel each week to manage our approval statuses each week.

Vendor response

Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. Your feedback offers us a world of changes. Thank you. We plan to continue to offer your an exceptional and innovative productive backed by our great Application Support team. Should you have any questions for feedback in the future please free to reach out to us.

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Verified reviewer

Consumer Goods, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very Smart and Useful Tool

Reviewed 2 years ago
Pros

I love Clockwise most for the way that it can select the best timeslot for scheduling a flexible meeting. This has saved me HOURS of back-and-forth with planning group sessions. I also diligently review the weekly recaps that they provide, it contains quite a bit of useful information in understanding where your time went.

Cons

There is not much that I dislike about Clockwise. I have heard from colleagues that they get frustrated from some of the smart features like automatically scheduled lunches and focus time but those are easily customized in the Clockwise settings so these complaints are simply due to user error.

Vendor response

Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative productive backed by our great Application Support team. Should you have any questions for feedback in the future please free to reach out to us.

TA
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Timothy A.

Law Enforcement, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Right on Time!

Reviewed 5 years ago

As a "partial" administrator of this product, I have receive excellent support from the Clockwise team. I call, they answer and solve my problems. What else can you ask for?

Pros

Accuracy and ease of use. My time has always been accurate!

Cons

I have not found any negative issues with this software.

Vendor response

Thanks for the kind words. We're happy that you are happy with Clockwise and like our support team. We at Clockwise are so grateful for longstanding customers like y'all in Fort Bend County! -- Cody Clark, Clockwise Product Manager

DL
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Denise L.

Government Administration, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Satisfied User

Reviewed 5 years ago

Excellent experience! I've only encountered one problem and was able to have it resolved in a timely manner. When the customer service rep needed to find out some information for me, he returned my call within minutes with the correct solutions. I value excellent customer service.

Pros

The feature I like the most is the ease of the software and the ability to navigate easily between pages, tabs and fields.

Cons

When you have to edit in the time keeping fields and need to type in the comment the reason why, the process would work it would work better/quicker if you could type the reason for the edit in just one field for multiple days and not type in the same information for each individual day for that week.

Vendor response

Thanks so much for your great review. We at Clockwise are happy that your experience has been so positive! Cody Clark Clockwise Product Manager

JL
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Jennie L.

Education Management, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reliable Tool

Reviewed 5 years ago
Pros

I like that I can check my hours each day.

Cons

I feel like the overall set up is not the most user friendly. The home page could be more descriptive.

Vendor response

Thanks so much for your review! We're glad that you've found Clockwise to be reliable. Clockwise has a great many features and points of customization, so it can be pretty confusing in certain situations. Please take advantage of our free unlimited customer support for any questions you have. We will be happy to customize a user's guide or provide just in time training if that will help. Thanks for being a Clockwise customer! Cody Clark Clockwise Product Manager

KS
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Kim S.

Research, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software and customer service !

Reviewed 5 years ago

Time keeping, charging time to different accounts .

Pros

We have used this for many years and we are satisfied with the company and the time keeping system and the customer service is awesome !

Cons

Nothing about this software is a problem .

Vendor response

Thanks so much for being one of our great long-time customers! We at Clockwise are happy that your experience continues to be positive! Cody Clark Clockwise Product Manager

CD
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CHERYL D.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SATISFIED CUSTOMER

Reviewed 5 years ago

THE PRODUCT HAS EASED THE TIME FOR ENTERING PAYROLL AND LESSENED PAPERWORK

Pros

THE EASE OF UPLOADING AND EXPORTING THE EXCELLENT IT CUSTOMER SERVICE

Cons

NEEDS TO HAVE AUTOMATIC UPDATES SOME OF THE REPORTS ARE COMPLICATED TO STRUCTURE

Vendor response

Thanks so much for your review! We are truly happy to hear that you have been satisfied with the Clockwise product and service. We aim to keep you satisfied. Please feel free to take advantage of the unlimited technical support for some tips and tricks regarding the reporting features. Thanks for being a valued Clockwise customer! Idris Johnson Clockwise Director of Sales and Marketing

SC
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Stan C.

Transportation/Trucking/Railroad, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Clockwise Review

Reviewed 5 years ago

Overall, our company's experience has been great.

Pros

Our team of employees are located in multiple locations in different states. The web based system allows our team members to log on and input their time and attendance. Android tablets are used by our employees and desktop computers are used by our administrative staff to complete the weekly timecard operations. The process is seamless and very efficient. We will be rolling out the new Clockwise app to our employees in August 2019. We anticipate the app will allow be even more efficient.

Cons

There is a small learning curve that our team experienced. It's important to spend time training your administrative staff on the software first followed by the employees. We developed a train the trainer approach with the administrative staff. The trainers then train the employees and assist with getting through the learning curve.

Vendor response

It is an honor to provide you and your staff with a time and attendance solution that meets your companies mobile workforce and administrative requirements and needs each and every time. We will continue to provide you an excellent product and even better support in the future.In the meantime your administrative staff and employees can always view our comprehensive user guides at the following link https://www.goclockwise.com/resources/

KS
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Kathi S.

Government Administration, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software

Reviewed 5 years ago
Pros

We have been using this software since 2009, and have zero complaints. The best feature of this software is the compatibility with QuickBooks. I have never had any issues with downloading the time sheets. It makes my job so much easier. The staff at Clockwise area all very helpful and always available.

Cons

I just have one little thing that I wish could be added or changed in the software. It would be great if the Leave Report could be downloaded into an Excel spreadsheet.

Vendor response

This is so great to hear and we are looking toward ways to make your day much easier. Please contact our technical support team and they will provide you a solution to your leave balance report needs. Thank you for being a Clockwise customer.

LL
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Lon L.

Financial Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Time clock Admin Review

Reviewed 5 years ago

When a service request is made, the response and resolution was very quick. This is great customer service!

Pros

Ease of use and ability to see employee's timesheet and PTO request within a couple clicks.

Cons

Software is very easy to use, would like to see more Admin reports.

Vendor response

It is an honor to provide you and your staff with a time and attendance solution that meets your requirements and needs each and every time you need. We will continue to provide you an excellent product and even better support in the future. We love our customers suggestions. Please feel free to contact Clockwise Technical Support Team regarding report needs. Thank you!

CH
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Christina H.

Human Resources, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use

Reviewed 6 years ago

excellent choice!

Pros

Very user friendly and when I do have a question, customer support is outstanding!

Cons

I don't have anything negative to share.

Vendor response

It is an honor to provide you and your staff with a time and attendance solution that meets your requirements and needs each and every time you need. We will continue to provide you an excellent product and even better support in the future.

Ek
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Eric k.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Inspyir Clockwise Review

Reviewed 6 years ago

Customer service is outstanding. Easy and quick setup. Been using Clockwise for over 3 years, and will likely never leave.

Pros

DCAA compliant, easy to use for employees, easy for admins to set up and modify charge codes.

Cons

No mobile app yet. Mobile app would permit those employees who work at sites without internet access to easily complete timesheets as soon as they walk out the door.

Vendor response

Great news! Clockwise has mobile apps in beta test for iOS and Android. We should release later this year. If you would like your employees to have access to the beta test version of Clockwise Mobile, contact our customer support. Thanks for the great review!