Payroll accuracy is the most fundamental benefit of the system as well as leave entitlements.
Pros
Having the ability to have a full audit trail even when something get's removed/deleted. Ease of use and pay accuracy but it's more than just that as it helps the operational teams manage their staff more efficiently.
Cons
Yes there are a couple of things that I would like tweaking but for the life of me I can't remember what they are now!
Rating breakdown
Likelihood to recommend: 10/10
In general it is a user friendly system, which deals well with absence management.
Pros
It is a very user friendly system, which handles our workforce management well.
Cons
The reporting can be a bit hit and miss, with some reports only exporting as a pdf. I can see data in the system, but struggle to access it for reporting in excel or csv format.
Rating breakdown
Likelihood to recommend: 7/10
It does the job and we could utilize it so much more if we had the time to sit down with the business and explain what it could do for them
Pros
It has a modern look and feel to it and the reporting is good
Cons
It is managed using 2 applications instead of one and the reporting for non standard items is difficult
Rating breakdown
Likelihood to recommend: 5/10
Our Account Manager deal with any issues we have and the helpdesk are very efficient.
Pros
The look and feel of the product is good.
Cons
If you want to make changes to your rules with regards to overtime shift etc this is not easy to do any you have to really pay for a consultant.
Rating breakdown
Likelihood to recommend: 7/10
Please contact Crown Computing directly for pricing details.
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