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EchoSpan Flexible 360 Logo

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The 360-degree Feedback Company

(6)

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EchoSpan Flexible 360 Pricing, Features, Reviews and Alternatives

EchoSpan Flexible 360 product overview

Price starts from

6

/user

Per month

What is EchoSpan Flexible 360?

<strong>360 Degree Feedback Reviews</strong>

Key benefits of using EchoSpan Flexible 360

Consultant - friendly
Customizable Surveys & Reports
Unlimited PDF & Interactive Reporting
Development Planning & Engagement Survey Modules
Support for 100+ Languages
Free 30-day trial
GDPR-compliant
Data Encryption At-Rest & In-Transit
HRIS Integration Support
SSO Support

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

Webinars
Live Online
Videos
Documentation

EchoSpan Flexible 360 pricing information

Value for money

4.8

/5

59

Starting from

6

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

EchoSpan Flexible 360 features

Functionality

4.7

/5

59

Total features

50

7 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Third-Party Integrations
Reporting & Statistics
API
Customizable Reports
Data Import/Export

Functionality contenders

EchoSpan Flexible 360 users reviews

Overall Rating

4.9

/5

59

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.57/10
Rating distribution

5

4

3

2

1

50

9

0

0

0

Pros
What's more, any time we have a question we receive a very timely response from EchoSpan's friendly customer service experts. EchoSpan is a pleasure to work with and their product is outstanding.
There is a great balance between 360 best practices and specific client needs. After helping to build 360 technologies for other companies and conducting market research for my own 360 initiatives.
The experience has been fantastic. From support, ease of use, customization and professional reports.
Cons
We have had challenges with the emails hitting out Spam folders and not being send to our participants.
The admin platform can be a bit confusing to navigate and could perhaps be simplified or made more intuitive in the future.
We had a new senior team in place and they all had varying work styles and they tended to disagree a lot. The 360 helped coach focus on the areas they had in common and work backwards from there.

Overall rating contenders

AR
AvatarImg

Verified reviewer

Management Consulting, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to Use Platform and Great Support Team

Reviewed 2 years ago

EchoSpan Flexible 360 is our go-to platform to launch 360 degree feedback assessment for all of our clients to support our Leadership Development and Coaching programs.

Pros

When deciding which 360 platform to use, it is critical for us to chose a partner that has a great support team to help us get set up and if we have additional questions. In addition, echospan provided a platform that is super easy to use for customers and administrators.

Cons

There is nothing I don't like about the platform and if there was, I would let echospan know and I am sure they would help us find a solution or consider adding it to their feature development.

AR
AvatarImg

Verified reviewer

Higher Education, 501-1,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent service; Quality Product

Reviewed 4 years ago
Pros

The software is fairly easy to use. The service provided is great. They typically respond much sooner than the 24 hours promised. The reports are generated quickly. The ability for development planning (although we haven't used the function yet)

Cons

Overall, it is very intuitive . I wish I could delete my own projects out of archive. I wish I could click a button for all the questions and make changes to them versus individual questions (I.e., quickly convert a group of questions from self only to both raters).

JM
AvatarImg

Jackie M.

Human Resources, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Customer Service is top-tier.

Reviewed 6 months ago
Pros

We appreciate the ability to customize our report components and use our proprietary questionnaire. The customer support is responsive, consistent and timely and they have been open to our suggestions for software updates as well.

Cons

We would like to see the platform look more current and be a little more intuitive. We would also like to see the review progress data to be displayed in a more visually appealing way. At our level of membership, we don't have ready access to our overall review data so we aren't able to study that data without significant financial investment.

AH
AvatarImg

Adrianne H.

Financial Services, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EchoSpan's Phenomenal Customer Support and Responsive Development Team

Reviewed 3 months ago

Overall, our experience with EchoSpan has exceeded our expectations. As mentioned previously, [sensitive content hidden] was truly phenomenal to work with. There were also new features that were developed, released to us, and refined during our review cycle, which made the reporting functionalities much more useful and informative for us. EchoSpan considered and implemented our feedback very quickly.

Pros

The support provided by [sensitive content hidden] was exceptional. She was extremely responsive, patient, and answered all of our questions (sometimes multiple times) to ensure that our review process and reports were tailored exactly as we preferred.

Cons

The admin platform can be a bit confusing to navigate and could perhaps be simplified or made more intuitive in the future. More explicit confirmation on reporting pages that reports are not being automatically distributed to targets when generated would be appreciated.

PB
AvatarImg

Peter B.

Hospital & Health Care, 10,001+ employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Echospan is the best choice for our organization

Reviewed 4 months ago
Pros

The customer support is fantastic. Our success representative is helpful, knowledgeable and support. She understands the technical side of the tools, but also has experience in best practices and implementation.

Cons

Echospan is a bit more expensive than other tools on the market, but it is worth the extra money.

EchoSpan Flexible 360 FAQs

Q. What type of pricing plans does EchoSpan Flexible 360 offer?

EchoSpan Flexible 360 has the following pricing plans:
Starting from: $6.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of EchoSpan Flexible 360?

EchoSpan Flexible 360 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does EchoSpan Flexible 360 support?

EchoSpan Flexible 360 supports the following languages:
Polish, Thai, German, Italian, Ukrainian, Portuguese, Chinese (Simplified), Dutch, Spanish, Japanese, Hebrew, Finnish, Swedish, French, Korean, Turkish, Norwegian (Bokmal), Chinese (Traditional), Indonesian, Arabic, English, Czech, Hungarian, Russian, Irish, Danish


Q. Does EchoSpan Flexible 360 support mobile devices?

EchoSpan Flexible 360 supports the following devices:
Android, iPad, iPhone


Q. Does EchoSpan Flexible 360 offer an API?

Yes, EchoSpan Flexible 360 has an API available for use.


Q. What other apps does EchoSpan Flexible 360 integrate with?

EchoSpan Flexible 360 integrates with the following applications:
UKG Pro, SAP SuccessFactors HXM Suite, ADP HR Assist, Workday HCM


Q. What level of support does EchoSpan Flexible 360 offer?

EchoSpan Flexible 360 offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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