EchoSpan Pricing, Features, Reviews & Comparison of Alternatives


The 360-degree Feedback Company

4.82/5 (28 reviews)

EchoSpan overview

360 Degree Feedback Reviews

360-degree feedback reviews provide workers valuable insights into their professional strengths and opportunity areas by soliciting feedback from people that work with them regularly. With EchoSpan's Web-based system, every aspect of your process can
easily configured for your needs, including review content, rating scales, workflows and even report appearance.

Automated Development Planning
The EchoSpan development planning module helps employees close the loop on their 360 degree feedback process by enabling employees to create and manage professional development plans based on their review results.


Starting from
Pricing options
Value for money
View Pricing Plans


Business size



United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 7 other languages, French, German, Italian, Japanese, Portuguese, Spanish, Thai
EchoSpan screenshotEchoSpan 360 Feedback DemoEchoSpan screenshot

EchoSpan reviews


Very good

Value for money
Ease of use
Customer support
Maria Acevedo

Overall, a good experience!

Reviewed 2016-05-19
Review Source: Capterra

I have just recently started using the system and overall, I like it! It has many more features then the old system I used to use. I like that you can upload Targets and Raters into the system without manually entering them (old system I had to!). You should be well versed with some type of 360 Survey administration background to get around and through the system. You have resources if you are having troubles but you really need to figure the system out independently. When you have an issue you need to send an email to the helpdesk. They are responsive and helpful but if you have a big issue it can take a while to explain it by typing your issues and waiting several hours to get an answer. I haven't gotten used to not picking up the phone and calling for help. That part can be a little frustrating especially when you have client's breathing down your neck for an immediate answer. The helpdesk does their best to help and they are always friendly. Really love the flexibility of the report on what you can include. The report is very easy to read overall although I found a few glitches now and again. Once I reached out to the helpdesk they took care of it quickly. I am happy with the new system and look forward to continuing to learn more!

Read the full review

Carlos Valdes-Dapena

The Echospan survey in a team effectiveness application.

Used weekly for 2+ years
Reviewed 2016-08-29
Review Source: Capterra

I am a confirmed fan. I searched for months for a 360 survey solution that was capable, flexible, and affordable. I found a lot of capability and flexibility out there. Affordability was another matter. Just to get started, I was being told by most vendors, would require $60,000 to $80,000 dollars. After that there's be an additional $60,000 in annual licensing fees. For a survey that would be used regularly but on a limited basis this made no financial sense whatever. Then I came across Echospan. They saved my project.Ours is a special application of the usual 360 degree tool. We aren't using it as a competency survey for individuals. Instead, we have developed a team effectiveness assessment that runs on a 360 platform. Echospan works perfectly for our needs. It's simple, easy to set up and administer and cost effective.

Read the full review

Marisa Carson

A great product backed by a solid team

Used weekly for 2+ years
Reviewed 2016-08-19
Review Source: Capterra

I can't say enough good things about the Echospan 360-degree feedback tool! The platform is flexible, intuitive, and easy-to-use. We have been able to configure a variety of custom assessments aligned to our organization's leadership competency model while leveraging the robust content provided by Echospan. The user interface is simple and attractive, and the feedback from our users (primarily senior-level business leaders) has been overwhelmingly positive. In addition, the service we've received from Echospan has been exceptional. Their leadership team was flexible and patient as we worked through the contracting process. Our dedicated support partner is incredibly responsive and thorough in addressing our questions/requests and offering innovative ideas and solutions. Having used Echospan's 360-degree feedback platform across a variety of industries, in public and private sectors, and with organizations large and small, I would confidently recommend it to anyone looking to implement a robust yet cost effective 360-degree assessment program in their organization.

Read the full review

Tom Swenk

The tool was very easy to use and utilizes great reports for displaying results.

Used other for 2+ years
Reviewed 2018-04-04
Review Source: Capterra

Very targeted results helped to identify which competencies were in need of improvement as well as what areas the employee has excelled at.The ease of use. I have had very few questions on how to login and use the software from raters. I like the competency library and the reading suggestions.

Read the full review

Kathleen Rumford

Awesome right from the start!!!

Reviewed 2016-05-15
Review Source: Capterra

We trialed the Echospan software in February 2016 to get a feel for the process and reporting before deciding if we wanted to use it for twenty 360s in March/April. We were quickly elated with the tool as compared to what we were using previously and have also compared it to another tool that one of our clients uses. In fact, even before trialing the software, the demo video, training videos, and the interactive demo with an Echospan representative had already convinced us that we had found something of quality that we were excited to use. I would HIGHLY recommend starting with the videos and a trial (we just ran a fake 360 with one of our colleagues and set a few of us up multiple times as different raters with different working relationships (direct report, supervisor, peer, ...)). This helped us understand how to use a good bit of the tool and see how things showed up in different views of the reporting prior to purchasing. To be honest, however, the tool "had us at hello"; we knew right away that there was no going back. Customer service and the development team have been OUTSTANDING; they've resolved all of our concerns/issues and have answered all of our questions to our great satisfaction both during the trial period and since purchasing. I cannot say enough about how truly impressed we've been with them. We are now in May 2016, just 3 months since finding Echospan, and are working on our 3rd project of running 360s for different clients through the tool, and it just keeps getting better and easier to use. The functionality of the product is outstanding, and we couldn't be happier with it.

Read the full review

EchoSpan pricing

Starting from
Pricing options
Free trial
One time license
View Pricing Plans

To generate a price estimate use a calculator that is available on the website here:

EchoSpan features

Employee Management

API (350 other apps)
Activity Dashboard (293 other apps)
Activity Tracking (183 other apps)
Applicant Tracking (212 other apps)
Automatic Notifications (290 other apps)
Automatic Reminders (184 other apps)
Compliance Management (159 other apps)
Customizable Branding (218 other apps)
Customizable Reporting (205 other apps)
Data Import/Export (202 other apps)
Employee Database (155 other apps)
Employee Onboarding (160 other apps)
Employee Portal (173 other apps)
Employee Self Service (185 other apps)
Real Time Reporting (167 other apps)
Recruiting Management (179 other apps)
Reporting & Statistics (261 other apps)
Third Party Integration (217 other apps)
Time & Attendance Tracking (163 other apps)

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Additional information for EchoSpan

Key features of EchoSpan

  • Easy Web Administration
  • Simple User Interface
  • Meaningful Reports
  • Limitless Customization
  • Developing and Automating Employee Reviews
  • Powerful, Centralized Administration
View All Features


Fully Customizable

Instant, Unlimited Reports

Any Language & Dialect

No Software to Install

Simple, Affordable Fees