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Lattice Pricing, Features, Reviews and Alternatives

Lattice product overview

Price starts from

$

9

/momonth
Per User

What is Lattice?

Lattice is a people management platform that gives People Leaders solutions to build engaged, high-performing teams. They empower HR teams to make more strategic, data-driven business decisions and build winning cultures through continuous performance management Goals, 1:1s, Updates, Real-Time Feedback and Reviews and rich employee engagement insights. Their customers include Slack, Asana, Reddit and 1,850+ more.

Key benefits of using Lattice

  • Flexible performance review software that can be customized with continuous feedback tools.

  • Create individual and company goals using a range of goal setting methods, and track goals over time to monitor both individual and overall company performance.

  • Create 180- and 360-reviews using built-in templates, or design your own. Users can set up the review cycle, select the participants, design review questions, and email invitations to participants.

  • Organize, schedule, and create agendas for periodic 1:1 manager-employee check-ins.

  • Set up check-ins with pre-made questions, or add your own questions custom-tailored specifically to the organization.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base
    Chat

    Training options

    Webinars
    Documentation
    Live Online
    Videos

    Lattice pricing information

    Value for money

    4.5

    /5

    77

    Price starts from

    $

    9

    /momonth
    Per User

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Lattice features

    Functionality

    4.4

    /5

    77
    Total Features44 7 categories

    Most valued features by users

    Reporting/Analytics
    Self Service Portal
    Reporting & Statistics
    Activity Dashboard
    Alerts/Notifications
    Reminders
    Mobile Access
    Performance Management

    Functionality contenders

    Lattice users reviews

    Overall rating

    4.6

    /5

    77

    Positive reviews

    95%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.43/10
    Rating distribution

    5

    4

    3

    2

    1

    48

    25

    3

    0

    1

    Pros
    I love how Action Items and Agenda Items roll over to the next 1:1. And the Slack/Lattice integration for receiving and giving feedback is fantastic.

    HB

    Heather B.

    I especially liked the auto-save feature which insured that even if my browser or computer crashed, I wouldn't lose my saved work. Lattice also offers a robust Help Center to answer any questions.

    Zack S.

    The customer support is amazing. They truly partner with you to make sure you get the most out of the solution.

    AB

    Adam B.

    Cons
    Lattice was implemented in my organisation and it's incredibly difficult to use.

    Aaron C.

    Using it for setting a goal is unwieldy and aggravating. I haven't learned how to set it for negative goals (I.e. keep x below y%).

    JC

    Justin C.

    The filter and search function is not very intuitive, but this could boil down to user error rather than faulty functionality.

    AR

    Anonymous Reviewer

    Overall rating contenders

    Overall Rating

    Lattice is a great tool that helps us incorporate our values and goals into the software.

    Reviewed a year ago

    Transcript

    Nina: My name is Nina, I am an HR manager in the events industry, and I give Lattice a five out of five....

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Super helpful for 1:1 meetings and goals

    Reviewed a month ago

    We use Lattice for the daily interactions between team members, and especially between managers and their team members. It's great for tracking monthly / yearly goals as well, and is a pretty full featured OKR system if you use that style of goal management.

    Pros

    We use Lattice for all our teams to track goals and many teams, like mine, use it for feedback, one on one meetings, and other performance management stuff.

    Cons

    Lattice doesn't represent a complete enough HR solution that we can use it standalone. We have to use another program for payroll and I wish that we could do everything in Lattice. It does a great job of discussions and dialog with employees, but it's not a complete solution.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Employee Engagement in One Convenient Portal

    Reviewed 8 months ago

    Lattice has been a great tool for our company to eliminate the use of many spreadsheets saved in a million different places. It allows managers and employees to manage the entire employee experience in one place. We have enjoyed implementing this for our company.

    Pros

    I love that all parts of employee engagment are tied up in one fairly easy to use platform. From engagement surveys, to 360 feedback, performance management, one on ones, employee recognition, goals/OKRs, and employee growth plans. Lattice is able to fit all of these into one platform which makes employees, managers, and executives jobs simpler to manage!

    Cons

    The interface is not always intuitive to use. Employees are constantly asking how to get places or how to do certain things. As an administrator I am often left unsure how to tell employees how to do things as they show up differently on the admin dashboard from the employee dashboard. The analytics on pulse surveys is not great either. It makes actionable steps from feedback difficult to find.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Worst software I've ever been forced to use

    Reviewed 3 months ago

    Painful.

    Pros

    Nothing. It's a random collection of ill-thought through concepts.

    Cons

    Using this software requires knowledge of "tricks" in order to do the most basic things. Accessing and editing OKRs requires knowledge of "easter eggs" in order to find screens that allow basic aspects of them to be edited. This product seems to be a collection of disjointed attempts to provide functionality - no doubt the result of "pure agile" software development with no design or upfront thought. It's a worst-of-both-worlds mix of static web-1.0 with annoying highly sparse UI design.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Lattice Pros and Cons

    Reviewed a month ago
    Pros

    The system is said to be simple to learn. Simple performance management solutions, particularly one-on-one services, are widely accepted by users in management.

    Cons

    Some customers have requested capabilities such as integrated to-do lists and the ability to allocate staff to various supervisors in order to improve their quality of life. The minimal user interface might be perplexing, with some users reporting trouble locating certain features.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Add Structure and Automation to your Performance Management

    Reviewed 2 years ago

    The overall experience has been awesome and the software has taken a small internal desire to implement better goals tracking and a more automated approach to 1:1 and reviews in general and it's accomplished that and more almost by osmosis. Just having the software put us in a better position to implement a process for each. The software itself is extremely approachable and simple but allows for a ton of flexibility in implementation and use allowing it to serve as much more than a simple, once yearly applicated software driven proecss around performance reviews int he traditional sense.

    Pros

    The simplicity of use and flexibility in terms of custom use and application of different modules within the software. We approached this software with a process plan and goal structure in mind and Lattice was very resilient to it's implementation digitally as well as provided further insight into what better avenues there are and why. The Customer Sucess team is great with approaching additional product development endeavors through their support desk. Multiple times have been asked and seen functionality sought implemented in successive software updates

    Cons

    Need to create better functionality around dual management (having co-leads/co-managers of teams) and their ability to review and provide feedback. It's too common to not be supported. Implementation and onboarding of the system was definitely one of the better experiences we've had although there could be more common touchpoints after the first review process to ensure for optimization and process improvement. Things have been a bit more "set it and forget it" after being transitioned off our Onboarding Success Manager although the Customer Success team accessible from the Intercom system has been more than helpful in the absence.

    Lattice FAQs and common questions

    Lattice has the following pricing plans:
    Starting from: $9.00/month
    Pricing model: Subscription
    Free Trial: Available


    Lattice has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Lattice supports the following languages:
    English


    Yes, Lattice has an API available for use.


    Lattice integrates with the following applications:
    Microsoft Outlook, Gusto, Gmail, Google Workspace, Zenefits, Rippling, Microsoft Teams, Namely, BambooHR, OneLogin, Okta, Slack, ADP HR Assist, Workday HCM, Google Calendar


    Lattice offers the following support options:
    Email/Help Desk, Knowledge Base, Chat

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