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Guusto

4.9
(1K)

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#1 Highest Rated Recognition Platform on G2

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Guusto Pricing

Pricing overview

Value for money rating

4.9

/5

1K

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Free plan
Subscription
Free trial

Pricing details

The Guusto reward platform is completely free! There are no spending minimums or limits on how many team members you can add in system.

Option to add the Nomination Box. This activates the non-monetary, peer-to-peer recognition tool.

See our pricing page for more details.

What users say

This method of recognition & gift giving has also saved on administrative & shipping costs - it's also environmentally friendly.
If I want to gift someone something i just sent them the money and they buy their own gift. Saves me time and they can get what they actually want.

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Reviewers who mentioned pricing said:

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Lee C.

Verified reviewer

Staffing and Recruiting, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best and most affordable self-service gifting and recognition platform

Reviewed 3 years ago

We currently use Guusto to send employees vouchers for work tenure miletones and sales performance / hitting targets. When working in-person, we would buy things like champaign, but we are working from home right now and the feedback from the team so far has been that they actually prefer the choice this gives them better. I'm confident that we will use Guusto more often internally and even start using for clients. They also offer a recognition service with nomiations that we haven't tested out until there is wider adoption in the business, but from looking at the webinars and documentations, it looks decent. Give it a try! It's free to test out, the support is very responsive, plenty of documentation and webinars.

Pros

I did a lot a research into different companies and tested out a few - lots had prices locked behing webinar paywalls, unneccesary features (for our business), and large minium order requirements or contracts. What I like best about Guusto is the simplicity - it's so easy to use, has transparent pricing, and has lots of choices for gift recipients to chose from. The options include online gift cards, coffee shops, restautants, charity donations, and much more. Recipients can even save up to make bigger purchaes.

Cons

Hard for me to find an answer for this one!.. If there was any feature that I would like to see improves, would be payment options for ad-hoc purchases. There is a reasonable fee for credit card transactions, but the other options for bank transfers etc. require you to email over receipts and didn't seem very slick. If there were integrations to mainstream online payment processors or even an auto pay with bank details, I would be much more likely to have a bigger commitment.

Vendor response

Hi Lee, Thanks for leaving us a review! We're so glad to hear that you love using Guusto! Our new product upgrade coming soon will streamline the payment process even more, so stay tuned! Reach out anytime if you have any questions, and thanks for being an awesome Guusto member :) Muucho Guusto, Emma

SL
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Steve L.

Financial Services, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Incredible Service - Very easy for Users and for Admins

Reviewed 3 years ago

Instant Employee Recognition is the business problem, and Guusto has been a great tool for helping HOMESTAR Financial Corporation meet that need. It is simple enough to use; both managers and employees seem happy with how we're using it (went 'live' July 3rd of this yr). The Customer Support from CSR and his Team is INCREDIBLE! I sent a question about an issue yesterday - within 24 hours, their Tech-Design team had created a whole new solution, including adding two new feature 'buttons.'

Pros

Low cost and ease of set-up was great for getting started. And any time I have an issue or a "how can I do so-and-so...?" whatever question, I get a response and usually a solution within 30 minutes. A few times they've had to do an overnight 'update' to put in a "fix" but the next day, things have worked better.

Cons

there's limited flexibility with naming conventions, and that's a small thing (and I'm told they're looking into that). Reporting is OK, since you can dump lots of data into Excel, but it would be cool if I could choose the specific data I needed and not get "everything" at once.

Vendor response

Hi Steve, thank you for taking the time to write us a review. Our goal is to empower firms with affordable real-time solutions for recognizing your people, and we're so glad it's working! We love hearing suggestions from customers that help us make the platform even better! I've passed your feedback along to our product team, and they are working to integrate some solutions. Muucho Guusto :)

EC
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Eliot C.

Insurance, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cost efficient solution for national contests

Reviewed 3 years ago

The Guusto team was quick to provide solutions to meet the needs and expectations of our recipients. Even though the original scope of our contest did not involve using Guusto (but the global pandemic made us reevaluate our rewards program on the go), their exceptional customer service allowed us to transition to Guusto without causing delay. They were quick to respond to emails and always available for phone calls and video chats to discuss strategy and next steps. I look forward to using them regularly in the future, as a cost effective option that aligns with our company's paperless (green friendly) initiatives.

Pros

The Guusto platform provided a solution to the social distancing and office closures faces by many businesses today. It enabled our company to run a nationwide sales contest and issue rewards to individuals across the country instantly - at a significantly lower cost by eliminating postage.

Cons

If I had to submit a request for future enhancements, it would be to make the recipient links have added security such as requiring them to enter their name. I realize passwords are challenging when dealing with large numbers or recipients - but if each recipient was required to enter their name or email to access their reward bank - it may make me feel more confident that only the intended recipient will ever see/access their bank. ...if this was not a required question - I would not have filled out this field.

Vendor response

Hi Eliot, thanks so much for leaving an awesome review! We are so glad to hear that Guusto was able to supply the rewards needed for your sales contest, and that you were happy with the timely support we provided to distribute the rewards within a short time frame! We are launching a site-wide product update that will include several new features to make the gifting and redemption experience even better, so, stay tuned! Please don't hesitate to reach out to our customer support if you need anything. Thanks for being an awesome Guusto member! Muucho Guusto :)

VF
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Vito F.

Individual & Family Services, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great cost effective product

Reviewed 3 years ago

The experience has been great. Their team has made it really simple to roll out. Customer support is quick to respond to any questions.

Pros

It allows our HR team to work on core functions because Guusto manages our employees recognition program which otherwise would be time consuming. Rewards are very flexibility that staff really like. It has allowed us to modernize, attract and retain staff.

Cons

Cant really identify any weaknesses. It has been great.

Vendor response

Hi Vito, Thank you for taking the time to provide a review! We look forward to continuing to power your recognition programs. Reach out anytime if we can be any help or would like to see anything added to our product roadmap. Muucho Guusto, Emma

EM
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Ed M.

Banking, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Helps me recognize my team

Reviewed 3 years ago

Easy to send quick rewards to your team for doing something special or for a milestone

Pros

Easy to use. Many vendors to choose from and thereby increases the value of the gift

Cons

Not prepopulated with the organizations people or their email or phone number.

Vendor response

Hi Ed, thank you kindly for leaving us a review. We're glad to hear your team likes Guusto's flexible redemption options! As for prepopulated recipients, you can upload a list of people you want as 'common recipients' in your team settings, which can then allow you to speed up the Buy Gifts process! All you will have to do is type in the first few characters of their name, and it will fill in the information from the list. Feel free to reach out to our support team if you have any questions or need help setting this up, and we'd be happy to help! Muucho Guusto :)

CA
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Chris A.

Internet, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy way to incorporate gift cards to promotions

Reviewed 2 years ago

It has been great, easy interface to use and I really like that you can expire the cards and gain the money back after a certain point if people don't take the cards.

Pros

We struggled with offers to new clients with gift cards and manually mailing cards. This totally made this a simple process for a very low handling fee (less than the postage costs would have been)

Cons

No real major complaints, we would like Netflix to be on their card list but that is more likely a Netflix issue than a Guusto issue.

JD
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James D.

Financial Services, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool for building client appreciation

Reviewed 2 years ago

Excellent - indispensable to a relationship-based business.

Pros

-Quick and easy to send gift cards from anywhere -Inexpensive -100% ROI - unused cards get returned rather than lost forever -No expensive, unreliable mail delivery -No writing cards by hand -Recipients can redeem for merchant of their choice.

Cons

The user interface is a B+, could be made slightly better with saved contacts, or a "speed dial" component. The ability to sync with Zapier or save templates would make it even better.

LA
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Lisa A.

Information Technology and Services, 501-1,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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5 star review

Reviewed 3 years ago

Employee recognition is well received with options of $ value based on the type of recognition.

Pros

Easy to use software with lots of options to choose from.

Cons

It would be nice to see a Visa card option along with the other vendors.

Vendor response

Hi Lisa, Thank you for taking the time to provide a review! We're so glad to hear that you love receiving Guusto gifts! Your program administrator can turn on the Mastercard option for you! Reach out anytime if we can be of any help or would like to see anything added to our product roadmap. Muucho Guusto, Emma

NB
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Nikita B.

Civil Engineering, 5,001-10,000 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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First experience on redeeming gift cards using Guusto

Reviewed 3 years ago

It was amazing as it lists out well the value for each merchandise that can be redeemed, which makes it easy to plan ahead and save time while shopping.

Pros

I had received a gift card from school. The integration with merchandise is excellent. It was amazing to redeem my coupons on the go. There were no glitches, everything went so smooth and I was thrilled. Plus there is so much variety to choose from while redeeming gift cards. The guide available online as well the online support makes it easy to navigate and use the software.

Cons

I am not sure if it has anything to do with the software, I was looking for some questions to be asked using online support on Saturday. It seems that service is not available on the weekends, which is no big deal. But as I was in the store and it was my first experience, I got a bit confused but soon figured out and had great shopping.

Vendor response

Hi Nikita, Thank you for taking the time to provide a review! We're so glad to hear that you loved your Guusto gift. Our support team is available during business hours. Reach out if we can be of any help or would like to see anything added to our product roadmap. Muucho Guusto, Emma

NC
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Nadia C.

Consumer Goods, 1,001-5,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Company

Reviewed 3 years ago

From the start of having our preliminary meetings with Guusto and our tons of emails back and forth, they have been extremely helpful and prompt every time. They offer a wide range of merchants that impresses all. All in all I must say we are extremely happy. And most of all there was no cost to start up and no annual fees. We are happy we chose Guusto and would definitely recommend them to anyone.

Pros

This software is very very simple to use. It offers quick videos on any area you need clarification on. Step by Step instructions and not to worry, if you find you made an error once you have submitted the order; you can quickly recall it back in seconds. Another great feature is the on-line chat.. myself and other staff members have used this many times and must say [SENSITIVE CONTENT HIDDEN] has been prompt and quick responsive to any question that is asked.

Cons

we implemented this new program 4 months ago and must say as of now it's meeting our every need.

Vendor response

Hi Nadia, thanks so much for leaving an awesome review! We are so glad to hear that Guusto was able meet the needs of the employee recognition program at Carlton Cards, and that you are happy with the support we continue to provide! As always, please don't hesitate to reach out to our customer support if you need anything. Thanks for being an awesome Guusto member! Muucho Guusto :)

BO
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Brian O.

Marketing and Advertising, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gifting with Guusto ... a rewarding experience!

Reviewed 2 years ago

A great solution for providing rewards to virtual event attendees for lunch gift certificates or for customers and employees for general appreciation.

Pros

I am involved in the development and organization of events, mainly MarCom or tech, specifically VoiceFirst/voice technology, and of course, now virtual for what seems to have already been an eternity!. Over a year ago, I was introduced to a service that markets their service to virtual events for that 'Lunch'n'Learn' experience but they had challenges in cross-border fulfilment. With the flair of 'grab your lunch' or selection and here are several confirmed options by using a gift card platform, Guusto has more acceptance possibility and value. As well, there are many more ways in which to employ the platform, such as general customer or employee rewards or gifting for personal occasions and reasons in general.

Cons

The web-based platform needs a little TLC and tweaking to match up with the ease of use and quality of the app.

HR
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Hariharan R.

Investment Banking, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best way to share gift cards

Reviewed 2 years ago

Before we used to send out digital codes for an amazon gift card or a Starbucks card. It's very specific, but with Guusto, the options are enormous and endless. The ease of combining dollar value from multiple different gift cards into one single gift card is fantastic. This is the biggest USP for Guusto along with the numerous vendors.

Pros

Its seamless and a fun way to exchange gift card between colleagues. The wide range of vendors available to choose from makes it very appealing and does not constrain the user to just the company we buy the gift card for. This is as close to a cash gift or a pre-authorized visa credit card but better, cos you can send it remotely.

Cons

The website could be made a bit more intuitive and easy to use. Its graphics could be improved and made to look sleeker and rich. Buying and sending an Amazon gift card to a friend is probably the benchmark user experience Guusto should try to match towards, in my understanding that the clientele that Guusto is trying to capture.

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John C.

Verified reviewer

Health, Wellness and Fitness, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Opinion of a Frequent recipient of Guusto rewards for work recognition of meeting or exceeding goals

Reviewed a year ago

Guusto is much better than how I used to award employees when a district manager about 7 years ago and had to visit stores to purchase gift cards and expense them. This is a much better, tidier system with better accountability and proper stewardship of company funds. As a frequent recipient of guusto awards/gifts, I'm able to find something I can readily use and enjoy from the many offerings, but it's not overloaded that making decisions is not overwhelming.

Pros

The product is easy to use, to select appropriate $ items associated with alloted price-point. It's quick, and there's a good selection of products, most of which I can use in an area within 50 miles or less

Cons

Keeping track of what was used and thinking I'd had not used an ecard, when I already had. The USED selector allows me to track that better with a few clicks and recorded history of my awards/gifts.

PF
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Poya F.

Computer Software, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best employee rewards tool on the market

Reviewed 3 years ago

Guusto is the BEST!! We're a small team, and there were not many options out there that didn't want to charge us an arm and leg in service fees. We met their team years ago at a conference, and have used the platform ever since to provide employees with little extra bonuses when they're going the extra mile. It's been great getting more merchant options recently! Would highly recommend giving their service a try.

Pros

- Easy to use - Cost-effective - Tons of merchant options - First-class client service

Cons

I wish they had some options available to use in the UK for our remote team based there too.

Vendor response

Hi Poya, thank you for taking the time to leave us a review! Glad to hear you're liking all the merchants being added to the program. We also now offer Prepaid Mastercards for your global gifting needs! Reach out anytime if you'd like help getting it added to your program :) Muucho Guusto!

BG
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Brian G.

Automotive, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Guusto is the Beesto

Reviewed 14 days ago

Ensure everyone receives a thank you gift card without having to hand deliver it, time is money, this service may cost money but it saves me time!

Pros

I love that the gift cards are managed digitally so I can ensure everyone receives there gift in fast fashion possible and no one can intercept it. SOOO many places to choose from, its basically as if someone gave you a preloaded credit card. Best Service, highly recommend

Cons

I don't see any issues with Guusto Gift Cards

RP
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Ryan P.

Entertainment, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Gift Cards for Just About Anything

Reviewed 10 months ago

I ended up using Guusto after an application for a video editor position with a company called Shortform. What was unique about this application was that because of the amount of length involved with the process, that Shorform would be providing me with a $20 gift card. That gift card eventually came, which in turn lead me to Guusto to redeem the funds. It took only a short moment to figure out what to do, where afterwards I found my Amazon account having 20 more dollars in funds than before.

Pros

What I like the most about Guusto is the variety of gift card options. Meaning that if you get a gift card for Guusto, you will have the ability to choose to apply that gift card amount to a variety of businesses. Businesses such as Amazon and Best Buy, for example, though there are lots more.

Cons

Besides there always being more companies to add, of course. Though what I like the least about Guusto is if the gift card amount doesn't fit with a specific range for what a company has, then that gift card amount isn't applicable. This didn't apply to me, but I can see that if the amount is too low or too high, you will be locked out of the company of your choosing.

BG
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Bindu G.

Pharmaceuticals, 501-1,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Pharmacy manger using guusto

Reviewed a year ago
Pros

Easy to use . Colleagues likes it. Could give them dollar value gift

Cons

Like it. Sometimes hard to find things

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Emily M.

Verified reviewer

Accounting, 51-200 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy and Versatile

Reviewed 2 years ago

Overall, love the concept and utility of the app. This is something I'll continue to use.

Pros

Great alternative to traditional gift cards. The value is carried on an easy to use phone app that provides the card recipients with a variety of merchants from which to choose.

Cons

As a user, I'd like the option of searching vendors (perhaps by name and by type) and selecting locations on a filter basis (able to select multiple such as Burnaby, Richmond and Vancouver simultaneously). I'd suggest "online" as a separate "location". Would also be nice to have a place suggest additional vendors that users would like to see.

AD
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Aly D.

Construction, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Guusto is Great!

Reviewed 2 months ago

Overall, the ability to send colleagues a note of appreciation with a dollar value attached, has been a great motivator over the last few years.

Pros

Easy to use and has a very convenient platform!

Cons

So far, I have yet to come across a feature that I truly dislike!

EL
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Elliott L.

Machinery, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great way to give gifts that employees can personalize themselves.

Reviewed 2 years ago

It's been a great way to receive gifts especially online nowadays. I got a gift for Christmas and it felt really nice to suddenly get a bonus gift card and be able to buy something small to treat myself now.

Pros

The ability to choose which vendor to get a gift card on, without any fees. Since even a prepaid credit card will have a small fee that makes it worth a bit less than what it costed.

Cons

The sign in with Google didn't work with me, so I had to create an entire new account. That was annoying but besides that it was super simple to get the gift card value imported into Amazon for me.

GJ
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Gina J.

Health, Wellness and Fitness, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best employee Recognition Platform out there!

Reviewed 4 months ago

I implement this product wherever I land. Use it at the last 2 company and it is still going strong

Pros

Price is great if you use just one admin. - it's FREE - can't beat that! Love they give a day of clean water back to areas in need for every dollar spent!

Cons

Can't really think of anything. Love the product and easy to use so hard to say!

BK
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Ben K.

Banking, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great choice

Reviewed 3 years ago

Loving it, it’s perfect for referral gifts, Client appreciations and even birthday gifts!

Pros

The ease of use and number of merchants available are great. The price is also very affordable.

Cons

There is a minimum $500 limit for loading your account unless you use a Credit Card which has a minor surcharge.

Vendor response

Hi Ben, Thank you for taking the time to provide a review! We're so glad to hear that you love using Guusto to send gifts to your clients. Reach out anytime if we can be of any help or if you would like to see anything added to our product roadmap. Muucho Guusto, Emma

VK
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Victoria K.

Real Estate, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Guusto is the best gift!

Reviewed 25 days ago

Guusto is the best value to express my appreciation with any amount I am affordable. Guusto solves the problem of having to worry about what gift to send. and the recipient is given the option to use the gift card in various merchants.

Pros

It's a free service to convert to a gift card. There are plenty of merchant shopping options, restaurants, Uber and coffee. Also, it's a user-friendly platform to receive a gift card easily and quickly.

Cons

Not at all. I am confident that everyone to recommend using it!

BT
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Brad T.

Entertainment, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A gift that actually means something

Reviewed 2 years ago

I've used it twice to send a thank you to people recently. Someone returned a laptop I lost, easy way to say thanks... Here's a gift card... easy as pie.

Pros

Using Guusto is a user friendly way to send someone a gift or a thank you that they will actually use and get use out of. They get to decide how to spend their gift and when to use it. So much better than guessing what someone needs or wants.

Cons

Nothing! There is a cost, but that is expected and it's affordable

EA
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Emily A.

Hospital & Health Care, 201-500 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great service

Reviewed 2 years ago

Great service, will continue to use.

Pros

It is a great way to show students or staff that you value their hard work, the site is easy to use and great customer service that is very prompt.

Cons

It can be difficult if you accidently choose the wrong gift card as someone who is on the recieving end as you cannot change it BUT that just means make sure it is what you want, service is still 10/10.