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Hotel Effectiveness Logo

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Labor management software for hotels

(1)

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Hotel Effectiveness Pricing, Features, Reviews and Alternatives

Hotel Effectiveness FAQs

Q. What type of pricing plans does Hotel Effectiveness offer?

Hotel Effectiveness has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Hotel Effectiveness?

Hotel Effectiveness has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Hotel Effectiveness support?

Hotel Effectiveness supports the following languages:
English


Q. Does Hotel Effectiveness support mobile devices?

Hotel Effectiveness supports the following devices:
Android, iPhone


Q. Does Hotel Effectiveness offer an API?

No, Hotel Effectiveness does not have an API available.


Q. What other apps does Hotel Effectiveness integrate with?

Hotel Effectiveness integrates with the following applications:
UKG Ready, Paycom, UKG Pro, ADP Workforce Now, Netchex, WorkforceHub Time & Attendance, Paylocity


Q. What level of support does Hotel Effectiveness offer?

Hotel Effectiveness offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat

Hotel Effectiveness product overview

Price starts from

99

Per month

Flat Rate

What is Hotel Effectiveness?

Hotel Effectiveness is a labor cost management system that helps hotel owners and administrators monitor, benchmark, and optimize labor costs for their properties. The solution automates important areas of hotel management, including setting labor standards and business rules for optimal staffing allocation to every area of the hotel, such as reception desk, kitchen, maid service, and porters, that might need more or less personnel depending on occupancy. The platform also optimizes employee scheduling to avoid overtime bookings, understaffing or overstaffing, double-bookings, and other issues that might arise from incorrect labor allocation.

Key benefits of using Hotel Effectiveness

- Reduced overtime spend
- Eliminate wasteful overstaffing
- Optimize contractor usage and lower overall spending on contract labor
- Lower overall labor costs by 5-15% per year without sacrificing quality and guest satisfaction
- Improve GOP and NOI margins through overall CPOR (cost per occupied room) optimization

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat

Training options

In Person
Documentation
Webinars
Live Online

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Why am I seeing this?

Hotel Effectiveness pricing information

Value for money

4.8

/5

146

Starting from

99

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Hotel Effectiveness features

Functionality

4.7

/5

146

Total features

30

4 categories

Most valued features by users

Reporting/Analytics
Self Service Portal
Alerts/Notifications
Employee Database
Employee Management
Real-Time Reporting
Mobile Access
Calendar Management

Hotel Effectiveness users reviews

Overall Rating

4.8

/5

146

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.41/10
Rating distribution

5

4

3

2

1

123

17

4

2

0

Pros
System is easy to use, on line help is very good and can answer the majority of your questions. Training videos and webinars are also helpful.
The platform is simple to navigate, user friendly, the help feature is great and their is a library of tutorials available to assist with questions and provide ongoing resource.
This is my second hotel working with Hotel Effectiveness. I enjoy the ease of use and find the tutorials very informative.
Cons
I can see the issues on the computer and then further investigate or have a one-on-one to see why somebody is struggling to make a very reasonable time.
I think sometimes it can be a little difficult to navigate.
It doesn't go well with my pay periods and shows hours as overtime when they should be regular hours.

Overall rating contenders

JH
AvatarImg

Josh H.

VPO

Hospitality, 201-500 employees

Review source

Overall Rating

Hotel Effectiveness

Reviewed 3 years ago

Transcript

Josh H.: Hi, my name's Josh. I'm vice president of operations. Hotel effectiveness has a five star rating...

ML
AvatarImg

Mary L.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User Friendly

Reviewed 5 years ago

Having Hotel Effectiveness has eliminated the 'manual' entry of employee timecards. The punches are electronically made and housed within Hotel Effectiveness. So when it comes time to process payroll it is so easy. Just pull a report and it can download all the payroll information into our payroll accounting software.

Pros

The software is very user friendly. It is easy to navigate from page to page. It has 'real time' punches. There is no need to 'wait' or having to manually capture time punches.

Cons

I have no cons about the software at this time.

Vendor response

We love seeing comments from a great customer like you! Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better.

LW
AvatarImg

Liz W.

Human Resources, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Hotel Effectiveness Review

Reviewed 5 years ago

Overall pretty good.

Pros

Overall, the system is fairly simple to use. I love the "assume user" feature as this has helped troubleshoot user questions. I have not had to use technical support, which is always a good thing. They layout is fairly simple.

Cons

In time and attendance, it would be beneficial to be able to search an employee instead of having to select from a long list. I use the control F function to locate the employees, but it would be easier if the system allowed for it. The system seems to work most effectively with Chrome (which I love), but Internet Explorer users have a difficult time using it. Customizable reports are a bit complex to build, this could be simpler.

Vendor response

Thank you for the thoughtful review! We are happy that you have found the tool easy to use, and if you ever need any advanced assistance, do not hesitate to ask. Employee Search is part of the core labor management system. You can find it in the Employee Explorer (look under the Employees menu). You are correct that employee search is not part of our current Time & Attendance functionality, but we will add this to our development list. Thank you for the suggestion! Our system works very well in the more recent versions of the major browser applications. For Internet Explorer, users should use IE 10.0 or later for full support - older versions are no longer supported by Microsoft and are not recommended for our users.

MB
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Marcelo B.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Holdiay Inn Express Simi Valley

Reviewed 5 years ago

All right

Pros

The most I like about this software is: Easy friendly to use

Cons

Does not prevent employees not to clock in when the 30 minutes meal break is not over. Not compatible with ADP. I have to enter numbers of hours in ADP manually.

Vendor response

Thank you for submitting this thoughtful review. We do have an integration with ADP, so you should not have to re-enter payroll data manually. We can also talk to you about configuration of your time and attendance system to have the controls you are seeking. We value your feedback and are fully committed to providing everything you require to be successful.

ND
AvatarImg

Nancy D.

Hospitality, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Opportunity

Reviewed 5 years ago

I would save neutral. I have worked wit other systems that seem to be ore flexible with setting parameters that work for our type of need or business. In addition I have had some issue with support's lack of timeliness in returning calls when we are only given the option to leave a message. There have been some hiccups when setting up first time parameters, told al is taken care of and later find that there are key steps that were not taken or implemented as committed to by support.

Pros

I like the ease of the system as it related to entering data and easy to understand graphs -color coded reporting and data that is provided when dealing with forecasting etc.

Cons

There a few options theta would assist us greatly: 1. Having clocks that are not open for any time punching but rather restricted with grace periods 2 Would be a great option to be able to schedule people and have HE work with time clock and create grace periods so that it's not a "free for all" punching system.

Vendor response

Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best.

JG
AvatarImg

Jonathan G.

Hospitality, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to Use- Straight Forward to Learn

Reviewed 5 years ago

This is my second hotel working with Hotel Effectiveness. I enjoy the ease of use and find the tutorials very informative. Scheduling is simplified and doesn't experience lag. The option to set up auto-generated reports for to monitor labor offers peace of mind. Great asset to equip your hotel operations team with.

Pros

The software is easy to use. There are a list of tutorials to offering ease of use learning the software. It's very straightforward and user friendly. Scheduling is made efficiently and the program is not heavy to run. Forecasting formulas for allocating labor hours is seamless. Adding users is straightforward. You can add tips, declare tips, bonuses, incentives, PTO, and vacation in a breeze. Allows for employees with multiple coding without manual calculation for rate differentials.

Cons

Although was resolved by customer support; slight challenge coding an employee with a promotion.

Vendor response

Thank you for taking the time to send us a favorable review! Your comments are appreciated and lets us know we are making Hotel Effectiveness a better place for our users.

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