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Hotel Effectiveness Pricing, Features, Reviews and Alternatives

Hotel Effectiveness product overview

Price starts from

$

99

/momonth
Per Feature

What is Hotel Effectiveness?

Hotel Effectiveness is a labor cost management system that helps hotel owners and administrators monitor, benchmark, and optimize labor costs for their properties. The solution automates important areas of hotel management, including setting labor standards and business rules for optimal staffing allocation to every area of the hotel, such as reception desk, kitchen, maid service, and porters, that might need more or less personnel depending on occupancy. The platform also optimizes employee scheduling to avoid overtime bookings, understaffing or overstaffing, double-bookings, and other issues that might arise from incorrect labor allocation.

Key benefits of using Hotel Effectiveness

- Reduced overtime spend
- Eliminate wasteful overstaffing
- Optimize contractor usage and lower overall spending on contract labor
- Lower overall labor costs by 5-15% per year without sacrificing quality and guest satisfaction
- Improve GOP and NOI margins through overall CPOR (cost per occupied room) optimization

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat

Training options

In Person
Documentation
Webinars
Live Online

Hotel Effectiveness pricing information

Value for money

4.8

/5

145

Price starts from

$

99

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Hotel Effectiveness features

Functionality

4.7

/5

145
Total Features36 4 categories

Most valued features by users

Reporting/Analytics
Self Service Portal
Reporting & Statistics
Alerts/Notifications
Employee Database
Employee Management
Real Time Reporting
Mobile Access

Hotel Effectiveness users reviews

Overall rating

4.8

/5

145

Positive reviews

96%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.41/10
Rating distribution

5

4

3

2

1

122

17

4

2

0

Pros
What I like most about Hotel Effectiveness is the ease of use; user friendly, reporting and scheduling capabilities are very useful and efficient.

SR

Shirley R.

System is easy to use, on line help is very good and can answer the majority of your questions. Training videos and webinars are also helpful.

AR

Anonymous Reviewer

The onboarding was very efficient, great visual, the support team has been very responsive to all inquiries.

TK

Todd K.

Cons
I can see the issues on the computer and then further investigate or have a one-on-one to see why somebody is struggling to make a very reasonable time.

AR

Anonymous Reviewer

I think sometimes it can be a little difficult to navigate.

JF

Jordan F.

It doesn't go well with my pay periods and shows hours as overtime when they should be regular hours.

kf

kathleen f.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Integration and Ease of Use

Reviewed 3 years ago

Hotel Effectiveness should be called Hotel Efficiency as the information we input from the Night Audit Entry to the Scheduler, to the Gameday to the 5 minute Daily Labor Check In keep our managers from manually calculating minutes and allows them time to do other tasks. Companies who are not using this software are really missing the boat and causing unnecessary work in a world where CPOR rules the day. We have this software integrated with our proprietary back office software and it is amazing to see everything in one place, for someone like me who is over 11 properties. We have recommended this to other hotel ownership groups and will continue to do so.

Pros

Hotel Effectiveness is able to integrate with a variety of software; this has allowed my company to seamlessly view labor without having to log in to a time clock server and run reports. We are able to train our team members from Night Audit to General Managers in one day on how to navigate the system. Labor monitoring a simple RED/GREEN System (truly does not get any easier than that). The training provided on-line is an added benefit to those who may want to get to know the system further. We use the entire suite and have had no issues when we onboard new properties/ team members to our company.

Cons

If I had to pick one item it's the salaried team members (who clock in and out) auto flow against the labor plans. We called support and were shown a work around.

Vendor response

We love seeing comments from a great customer like you! Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent!

Reviewed 3 years ago
Pros

Love that I can do a daily labor check in and see all the associates easily in one place. Excellent for keeping track of days off and requests off. Easily add gratuities and bonus incentives. Can't think of any easier way to keep track of so many associate requests and hours.

Cons

That I have to scroll to the top to see the time card when I click on someones time card the start their last name is at the bottom of the alphabet. Honestly that is very insignificant in the great number of on that HE does for our property!!

Vendor response

Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

not intended for stay over properties

Reviewed 3 years ago

I never liked due the property lay outs and occupancy neither the fact of extended stay properties and the fact of no getting reports easy to read for a supervisor as far as the ones for Hilton. I have worked on 2 different properties and honestly never used since it never worked out for my properties.

Pros

easy to upload and saving time I don't really have much that I could like

Cons

I don't like that is hard to give the same amount of rooms even when I have done all the things possible to do so, A property like this is hard to have someone do 11 check outs plus stay overs or having someone do 30 + stay overs due the amount of people per room and long stay guest I believe the system set up would work great for a non extended stay properties

Vendor response

Dear Mr. Ramirez, We serve over 400 extended stay hotels today and are definitely able to support your needs. Please reach out to our support team so we can review your configuration and set up your property so that you have the controls you are seeking. Thank you for the feedback and for being our customer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

HE is Great!!!

Reviewed 3 years ago

We are solving hotel labor issues using HE. It is giving Global a better picture of how our labor costs are impacting us. The reports assist us in knowing clearly where we can make adjustments. It also assists in monitoring labor costs for budget purposes.

Pros

I love the ease of functionality with this software. Everything is right at your hands.

Cons

There is not anything that I dislike about this software... If something exists I have not located it.

Vendor response

Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

How awesome is this!!

Reviewed 3 years ago

My experience was a bit scary at first not knowing if I could correct my errors and just trying to operate the system. After a tad bit of repetitive practice I now am teaching the software to my colleagues.

Pros

The software allows me to easily access the database for everyday use. Tracking hours and making the proper adjustments is also what I like.

Cons

I'm not able to pull up everyone's schedule (I may not have access). However when another manager ask me to complete task for them I'm not always allowed to accommodate them.

Vendor response

We love seeing comments from a great customer like you! Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better.

Hotel Effectiveness FAQs and common questions

Hotel Effectiveness has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription


Hotel Effectiveness has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Hotel Effectiveness supports the following languages:
English


Hotel Effectiveness supports the following devices:
Android, iPhone


No, Hotel Effectiveness does not have an API available.


Hotel Effectiveness integrates with the following applications:
UKG Ready, Paycom, UKG Pro, ADP Workforce Now, Netchex, TimeWorksPlus, Paylocity


Hotel Effectiveness offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat

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