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Hotel Effectiveness Pricing, Features, Reviews and Alternatives
Hotel Effectiveness FAQs
Q. Who are the typical users of Hotel Effectiveness?
Q. What languages does Hotel Effectiveness support?
Q. Does Hotel Effectiveness support mobile devices?
Q. What other apps does Hotel Effectiveness integrate with?
Hotel Effectiveness product overview
What is Hotel Effectiveness?
Hotel Effectiveness is a labor cost management system that helps hotel owners and administrators monitor, benchmark, and optimize labor costs for their properties. The solution automates important areas of hotel management, including setting labor standards and business rules for optimal staffing allocation to every area of the hotel, such as reception desk, kitchen, maid service, and porters, that might need more or less personnel depending on occupancy. The platform also optimizes employee scheduling to avoid overtime bookings, understaffing or overstaffing, double-bookings, and other issues that might arise from incorrect labor allocation.
Key benefits of using Hotel Effectiveness
- Eliminate wasteful overstaffing
- Optimize contractor usage and lower overall spending on contract labor
- Lower overall labor costs by 5-15% per year without sacrificing quality and guest satisfaction
- Improve GOP and NOI margins through overall CPOR (cost per occupied room) optimization
Typical customers
Platforms supported
Support options
Training options
Not sure about Hotel Effectiveness? Compare it with a popular alternative
Hotel Effectiveness
Starting from
99
Per month
Flat Rate
Starting from
3.49
/user
Per month
Hotel Effectiveness pricing information
Value for money
4.8
/5
145
Starting from
99
Per month
Flat Rate
Pricing options
Value for money contenders
Hotel Effectiveness features
Functionality
4.7
/5
145
Total features
36
4 categories
Most valued features by users
Functionality contenders
Hotel Effectiveness users reviews
Overall Rating
4.8
/5
145
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.41/10
122
17
4
2
0
Overall rating contenders
Josh H.
VPO
Hospitality, 201-500 employees
Review source
Transcript
Josh H.: Hi, my name's Josh. I'm vice president of operations. Hotel effectiveness has a five star rating...
Pamela C.
Hospitality, 51-200 employees
Used daily for 2+ years
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I can't thank this company enough for their fast, efficient, pleasant customer service. I adore the entire team - their service and attitude is impeccable!! The product produces labor, ACA, punch, revenue, audit, housekeeping, plus many more reports. Having several hotels - I am able to compare data and identify inconsistencies in a breeze.
The product is easy to use; it offers online training and Q & As. The data is valuable to the hotel operations and easy to pull. The canned reports are invaluable!
Completely satisfied - we have no desire to search for other options!!
Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best.
Liz W.
Human Resources, 51-200 employees
Used daily for 6-12 months
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Overall pretty good.
Overall, the system is fairly simple to use. I love the "assume user" feature as this has helped troubleshoot user questions. I have not had to use technical support, which is always a good thing. They layout is fairly simple.
In time and attendance, it would be beneficial to be able to search an employee instead of having to select from a long list. I use the control F function to locate the employees, but it would be easier if the system allowed for it. The system seems to work most effectively with Chrome (which I love), but Internet Explorer users have a difficult time using it. Customizable reports are a bit complex to build, this could be simpler.
Thank you for the thoughtful review! We are happy that you have found the tool easy to use, and if you ever need any advanced assistance, do not hesitate to ask. Employee Search is part of the core labor management system. You can find it in the Employee Explorer (look under the Employees menu). You are correct that employee search is not part of our current Time & Attendance functionality, but we will add this to our development list. Thank you for the suggestion! Our system works very well in the more recent versions of the major browser applications. For Internet Explorer, users should use IE 10.0 or later for full support - older versions are no longer supported by Microsoft and are not recommended for our users.
Marcelo B.
Hospitality, 11-50 employees
Used daily for 2+ years
Review source
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All right
The most I like about this software is: Easy friendly to use
Does not prevent employees not to clock in when the 30 minutes meal break is not over. Not compatible with ADP. I have to enter numbers of hours in ADP manually.
Thank you for submitting this thoughtful review. We do have an integration with ADP, so you should not have to re-enter payroll data manually. We can also talk to you about configuration of your time and attendance system to have the controls you are seeking. We value your feedback and are fully committed to providing everything you require to be successful.
Nancy D.
Hospitality, 501-1,000 employees
Used daily for 1-2 years
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I would save neutral. I have worked wit other systems that seem to be ore flexible with setting parameters that work for our type of need or business. In addition I have had some issue with support's lack of timeliness in returning calls when we are only given the option to leave a message. There have been some hiccups when setting up first time parameters, told al is taken care of and later find that there are key steps that were not taken or implemented as committed to by support.
I like the ease of the system as it related to entering data and easy to understand graphs -color coded reporting and data that is provided when dealing with forecasting etc.
There a few options theta would assist us greatly: 1. Having clocks that are not open for any time punching but rather restricted with grace periods 2 Would be a great option to be able to schedule people and have HE work with time clock and create grace periods so that it's not a "free for all" punching system.
Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best.
Mary L.
Hospitality, 11-50 employees
Used daily for 2+ years
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Having Hotel Effectiveness has eliminated the 'manual' entry of employee timecards. The punches are electronically made and housed within Hotel Effectiveness. So when it comes time to process payroll it is so easy. Just pull a report and it can download all the payroll information into our payroll accounting software.
The software is very user friendly. It is easy to navigate from page to page. It has 'real time' punches. There is no need to 'wait' or having to manually capture time punches.
I have no cons about the software at this time.
We love seeing comments from a great customer like you! Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better.
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