Netchex Pricing, Features, Reviews & Comparison of Alternatives


Cloud-based Human Capital Management (HCM) software

4.55/5 (114 reviews)

Netchex overview

What is Netchex?

Netchex is a cloud-based HCM (Human Capital Management) system designed to help SMBs manage the employee lifecycle, from recruitment to retirement, with a range of tools to manage recruiting, hiring & onboarding, plus payroll and tax compliance, human resources, time and attendance, benefits, and more. As a cloud-based solution, Netchex gives users the flexibility to manage the employee lifecycle anytime, anywhere, via any internet-enabled device.

Netchex helps users streamline the entire hiring process through their applicant tracking and onboarding system. With Netchex recruiting technology, users can find and evaluate qualified candidates, as well as carry out background checks, send offer letters, archive resumes, and more. Features such as flexible payment options, pre-processing reports and analysis, and compliance management help users manage payroll and tax processes accurately and efficiently. Automation tools allow users to manage IRS filing and pay withdrawals automatically, and view quarterly online tax statements.

Reporting and information management capabilities help users manage HR activity intelligently. Users can gain insight into business and employee performance with compliance reports, salary metrics, labor trend analysis and performance management tools. Netchex gives users quick and central access to HR information through a self-service portal. From the self-service portal, employees can manage PTO requests, profile information and benefits, as well as access employment history, forms and performance reviews in real-time.

Users can manage time and attendance with different time collection options (customized web-based clock, timesheet entry or ethernet badge and biometric devices) and scheduling and labor cost management tools. Reporting and analytics capabilities with customizable fields, templates and export options help users gain actionable business insight. Benefits management technology guides users through COBRA administration, integrated 401(k) solutions and health insurance management.


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Business size



United States

Supported languages

Netchex screenshot: Check and complete onboarding tasksPayrollNetchex screenshot: Manage payroll accurately for remote, seasonal, part-time or salaried workers Netchex screenshot: Netchex gives users access to the HR information they need in real-time, from PTO requests to accruals information Netchex screenshot: Netchex HR online resources, such as templates, handbooks and job descriptions, help users streamline HR activityNetchex screenshot: Reporting and analytics capabilities give users actionable insight into business performanceNetchex screenshot: Netchex monitors excessive absences, overtime, unscheduled work, and uses archived data to forecast labor costs

Netchex reviews

Value for money
Ease of use
Customer support
Alexis Donnelly

All The Work of A Large HR Department

Used daily for 6-12 months
Reviewed 2019-09-04
Review Source: GetApp

We are not a very big company but Netchex has changed our orientation process to seem as if we were. And for the price a small business can afford!

I have been incredibly enthusiastic about NetGuide. For a hospital, I have many employees with different credentialing certificates/licenses/vaccinations/etc. that expired almost everyday. Not to mention all the other regular HR items such as annual evaluations and education. It can be overwhelming for just one person. With NetGuide, I went from just myself reviewing all these items to know getting all managers involved and NetGuide even notifies the employee when I forget. So my busy day now has 5+ other people on their tasks!

The scheduling software. Our hospital runs on 12 hour shift (AM/PM), we do work weekends unlike office people, and all holidays even major. We are open 24/7/365. Meaning the scheduling system in Netchex is more geared to an office-based company but I would like to integrate our scheduler with Netchex to provide a solution for everyone. Currently, I have to go back and forth between the two programs and of course it is a hassle but also not cost efficient.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

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Jen Miller

Netchex has the best value with innovative products for the company and HR Administrators

Used daily for 1-2 years
Reviewed 2020-03-05
Review Source: GetApp

Netchex has so many learning tools, one-on-one training and webinars to help you learn the products with a dedicated team of customer care representatives that are always willing to go above and beyond to provide knowledgeable instruction and advise. We couldn't have accomplished the growth in our company without these products. Our company goal is to be the leading employer in our area and Netchex/Hireology has been a huge factor in providing tools to make that happen.

The Netchex software has allowed the HR Administrative Team to streamline so many processes with the product suite available and the ability to integrate with industry leaders. With the NetGuide feature, our department has been able to onboard new hires more effectively and efficiently which gives a better overall first impression of our company allowing us to focus on training and welcoming new employees. The NetAssist HR helps most managers and administrators keep track of HR tasks easily with a snapshot view of what needs to be performed. The NetBenefits, NetCOBRA and ACA Central product has been a tremendous time and compliance life saver. Integration with our carriers has shaved hours of time off tracking a host of these tasks. It's all built in and easy to use!

The HR department really loves all the offered products, but there are some functions that we still need. There are ways to monitor when performance reviews are happening but not a way to tie the individual performance factors for each employee in the system. It would be nice to have this as a built in the system in the employee profile instead of on paper. There is no tracking mechanism built to record personnel improvement plans or warnings. Initial set up and implementation is an extensive amount of work that was expected but exhausting for a 1 or 2 man team to stay on task and make deadlines. If considering Netchex, I would highly suggest that you assign an implementation team of 2-4 members to tackle.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

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Sally Naidu

Regret the Choice now

Used daily for 2+ years
Reviewed 2020-01-10
Review Source: Capterra

I have been with them for like 9 years now, and have explained above why I have been with them. I do not want to go thru the hassle and pain of transferring the enormous data over to a new software, waste of time, money, energy. But I might reach the end of my patience soon, and just move to another one.

Well, it is like any other payroll software. When I selected it about 9 years ago, I had other options, but their representative was very persistent and offered a good price. At that time, I used to travel often and was looking for a software where I could do my payroll online and this was one of the features offered, so I opted for it. Like I said there were options, and all the softwares I was looking at offered it, so it was a question of making a choice and I made it.

For about 8 years, we had the swipe clock, and there was definitely the issue of 'buddy punching', so we decided to do the biometric clock. Again, I had a couple of other options, but I am sure everyone is aware of how much time and energy goes into inputting data for all the employees. Only one of our companies has 100 employees and we have more than one. It is a laborious task, which I already went thru when I moved from another software to this one. It was a painful procedure, inputting socials, dates of birth, addresses, telephone numbers, exemptions and what have you. Having gone through it once, I wouldn't want to do it again, which is the only reason, I am hesitant to move to another company. Well my problems started when we moved to the biometric clock. Either they have not given us the right hardware, or I don't know. But almost every 2 weeks, I see the punches from the clock have not uploaded to the software. In the 8 years that I had the previous clock, it might have happened maybe 4 times, so an average of once in 2 years, that was ok right. But this is like once every 2 weeks, and I have informed them. they replaced the clock once, but the same thing is happening again, so maybe it is a software compatability. But if is frustrating. Wastes a lot of my time, and they don't seem to have an answer

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 1/10

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Laura Dickerson

Outstanding Company Providing the Very Best Human Resources and Payroll Administration Services

Used daily for 1-2 years
Reviewed 2020-04-22
Review Source: GetApp

Netchex is WONDERFUL! I have now used Netchex for approximately 7 years. Netchex was the company we used at my previous employer, and after coming to my current job, I knew we needed them here too. The program we were using was obsolete, and I had already seen what Netchex could do and how great they are. It wasn't long before we had them here, and everyone has been continuously impressed by the services they provide. Back when the new ACA regulations went into place and even now with the whole COVID-19 situation, Netchex just continues to knock it out of the park.

The software is very user friendly. It makes our jobs in HR/Payroll hassle free.

Honestly, I can't think of one thing that I do not like about this software.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

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Nazia Budhwani

Very Satisfied

Used daily for 2+ years
Reviewed 2019-09-11
Review Source: GetApp

Still exploring more as there is so much you can get from Netchex

Very user friendly and Awesome customer support

I don't think there is anything I can think of

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

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Netchex pricing

Pricing options
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Contact Netchex for detailed pricing information.

Netchex features

Activity Dashboard
Activity Tracking
Automatic Notifications
Data Import/Export
Employee Onboarding
Real Time Reporting
Reporting & Statistics

API (518 other apps)
Applicant Tracking (313 other apps)
Customizable Branding (298 other apps)
Customizable Reporting (298 other apps)
Employee Database (284 other apps)
Employee Management (349 other apps)
Employee Portal (252 other apps)
Employee Self Service (246 other apps)
Performance Management (240 other apps)
Recruitment Management (265 other apps)
Reminders (258 other apps)
Self Service Portal (322 other apps)
Third Party Integration (350 other apps)

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Netchex

Key features of Netchex

  • Time off management
  • Expense reporting
  • Tax management
  • Jobs management
  • Interview management
  • Interview evaluation reports & analysis
  • Offer letters management
  • Flexible pay options
  • Live checks through NetPay system
  • Netchex paycards with Mastercard debit
  • Time & attendance integration
  • Benefits administration integration
  • Cross-company reporting for labor cost analysis
  • Self-service PTO requests & real-time accruals
  • Electronic IRS filing & pay withdrawals
  • Quarterly online tax statements & W2 preview
  • New hire reporting
  • Salary metrics
  • Performance reviews
  • Sample text & customized handbooks
  • Customized web-based clock
  • Labor rules configuration
  • Compensation statements
  • Life change management
  • ACA solutions
  • Activity monitoring
  • Application integration
  • Customized audit history & reporting
  • Automatic alerts for state & federal law changes
  • Ethernet badge & biometric devices
  • Compliance management
  • Forms & policy library
  • Data visualization
  • Direct deposit
  • Forms management
  • HR management
  • Real-time data
  • Real-time reporting
  • Resume database
  • Template management
  • Tracking features
  • Labor trend analysis
  • Automated workflows
  • Activity dashboard
  • Scheduling & labor cost management
  • Employee lifecycle
  • Employee repository
  • Data import/export
  • Time & attendance tracking
  • Cost tracking
  • Scheduled reporting
  • HIPAA certificates
  • Categorization
  • Filters & sorting options
  • Self-service enrollment
  • Background checks
  • Employee & manager approval functionality
  • COBRA administration
  • Reporting & analytics
  • Hourly employee tracking
  • Employee benefits eligibility
  • Instant payroll preview
  • Task management
  • PTO requests & accrual information
  • Employee onboarding
View All Features


Netchex streamlines HR activity with centralized HR resources, including a forms and policy library, customized handbooks, and NDAs, non-compete and performance reviews.

Netchex helps users make informed hiring decisions with interview evaluation reports and analysis, plus background checks.

Manage payroll with flexible pay options such as unlimited direct deposit, live checks or Netchex paycards with Mastercard debit.

Netchex monitors employee time and attendance, including excessive absences, overtime or unscheduled work, and uses this data to forecast accurate labor costs.

Netchex benefits solutions help users control their medical and dental coverage online with self-service enrollment, compensation statements, life change management and usage metrics features.