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Netchex Pricing, Features, Reviews and Alternatives

Netchex product overview

What is Netchex?

Netchex is a cloud-based HCM (Human Capital Management) system designed to help SMBs manage the employee lifecycle, from recruitment to retirement, with a range of tools to manage recruiting, hiring & onboarding, plus payroll and tax compliance, human resources, time and attendance, benefits, and more. As a cloud-based solution, Netchex gives users the flexibility to manage the employee lifecycle anytime, anywhere, via any internet-enabled device.

Key benefits of using Netchex

  • Netchex streamlines HR activity with centralized HR resources, including a forms and policy library, customized handbooks, and NDAs, non-compete and performance reviews.

  • Netchex helps users make informed hiring decisions with interview evaluation reports and analysis, plus background checks.

  • Manage payroll with flexible pay options such as unlimited direct deposit, live checks or Netchex paycards with Mastercard debit.

  • Netchex monitors employee time and attendance, including excessive absences, overtime or unscheduled work, and uses this data to forecast accurate labor costs.

  • Netchex benefits solutions help users control their medical and dental coverage online with self-service enrollment, compensation statements, life change management and usage metrics features.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat

    Training options

    In Person
    Documentation
    Webinars
    Live Online

    Netchex pricing information

    Value for money

    4.5

    /5

    123

    Starting from

    $

    12

    /momonth

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Netchex features

    Functionality

    4.3

    /5

    123
    Total Features107 7 categories

    Most valued features by users

    Reporting/Analytics
    Self Service Portal
    Reporting & Statistics
    Activity Dashboard
    API
    Alerts/Notifications
    Employee Database
    Employee Management

    Functionality contenders

    Netchex users reviews

    Overall rating

    4.5

    /5

    123

    Positive reviews

    92%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.8/10
    Rating distribution

    5

    4

    3

    2

    1

    77

    36

    7

    3

    0

    Pros
    Outstanding Company Providing the Very Best Human Resources and Payroll Administration Services.

    LD

    Laura D.

    Customer support is always amazing, very courteous and knowledgeable. The value for the money is better then all the rest products on the market.

    RG

    Rene G.

    I've been impressed with the areas we've been able to automate and integrate so that we can take many small details off our plate and focus on more important matters that need our attention.

    OP

    Olivia P.

    Cons
    This was disappointing, as that was one of the reasons we chose Netchex.

    AR

    Anonymous Reviewer

    It was a painful procedure, inputting socials, dates of birth, addresses, telephone numbers, exemptions and what have you.

    SN

    Sally N.

    I do not want to go thru the hassle and pain of transferring the enormous data over to a new software, waste of time, money, energy.

    SN

    Sally N.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    New found love!

    Reviewed 9 months ago
    Pros

    I was a little skeptical at first because I was running payroll in house for many years of being the payroll coordinator for my company so I was very hands on. We did try outsourcing with a company called Paycom but that turned out to be a total nightmare. We got lucky joining the Netchex family and after getting the hang of the software, having the Netchex team members always a phone call or email away ready to help and their software meeting our needs, its been the best transition. Not to mention, I'm still very hands on with my payroll/hr production.

    Cons

    There is nothing I can really say that I dislike about the software.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Netchex has the best value with innovative products for the company and HR Administrators

    Reviewed a year ago

    Netchex has so many learning tools, one-on-one training and webinars to help you learn the products with a dedicated team of customer care representatives that are always willing to go above and beyond to provide knowledgeable instruction and advise. We couldn't have accomplished the growth in our company without these products. Our company goal is to be the leading employer in our area and Netchex/Hireology has been a huge factor in providing tools to make that happen.

    Pros

    The Netchex software has allowed the HR Administrative Team to streamline so many processes with the product suite available and the ability to integrate with industry leaders. With the NetGuide feature, our department has been able to onboard new hires more effectively and efficiently which gives a better overall first impression of our company allowing us to focus on training and welcoming new employees. The NetAssist HR helps most managers and administrators keep track of HR tasks easily with a snapshot view of what needs to be performed. The NetBenefits, NetCOBRA and ACA Central product has been a tremendous time and compliance life saver. Integration with our carriers has shaved hours of time off tracking a host of these tasks. It's all built in and easy to use!

    Cons

    The HR department really loves all the offered products, but there are some functions that we still need. There are ways to monitor when performance reviews are happening but not a way to tie the individual performance factors for each employee in the system. It would be nice to have this as a built in the system in the employee profile instead of on paper. There is no tracking mechanism built to record personnel improvement plans or warnings. Initial set up and implementation is an extensive amount of work that was expected but exhausting for a 1 or 2 man team to stay on task and make deadlines. If considering Netchex, I would highly suggest that you assign an implementation team of 2-4 members to tackle.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Better than it was originally

    Reviewed a month ago

    Overall it has been easy to deal with lately but there have been bugs in the past

    Pros

    Ease in clocking in & out of work, you don’t have to log in and navigate to punch in/out, you can just enter your username and password & click punch in/ out.

    Cons

    It’s glitchy sometimes and has trouble loading when trying to punch in or out for work. It also logs you out if you don’t punch right away.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

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    Regret the Choice now

    Reviewed 2 years ago

    I have been with them for like 9 years now, and have explained above why I have been with them. I do not want to go thru the hassle and pain of transferring the enormous data over to a new software, waste of time, money, energy. But I might reach the end of my patience soon, and just move to another one.

    Pros

    Well, it is like any other payroll software. When I selected it about 9 years ago, I had other options, but their representative was very persistent and offered a good price. At that time, I used to travel often and was looking for a software where I could do my payroll online and this was one of the features offered, so I opted for it. Like I said there were options, and all the softwares I was looking at offered it, so it was a question of making a choice and I made it.

    Cons

    For about 8 years, we had the swipe clock, and there was definitely the issue of 'buddy punching', so we decided to do the biometric clock. Again, I had a couple of other options, but I am sure everyone is aware of how much time and energy goes into inputting data for all the employees. Only one of our companies has 100 employees and we have more than one. It is a laborious task, which I already...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    All The Work of A Large HR Department

    Reviewed 2 years ago

    We are not a very big company but Netchex has changed our orientation process to seem as if we were. And for the price a small business can afford!

    Pros

    I have been incredibly enthusiastic about NetGuide. For a hospital, I have many employees with different credentialing certificates/licenses/vaccinations/etc. that expired almost everyday. Not to mention all the other regular HR items such as annual evaluations and education. It can be overwhelming for just one person. With NetGuide, I went from just myself reviewing all these items to know getting all managers involved and NetGuide even notifies the employee when I forget. So my busy day now has 5+ other people on their tasks!

    Cons

    The scheduling software. Our hospital runs on 12 hour shift (AM/PM), we do work weekends unlike office people, and all holidays even major. We are open 24/7/365. Meaning the scheduling system in Netchex is more geared to an office-based company but I would like to integrate our scheduler with Netchex to provide a solution for everyone. Currently, I have to go back and forth between the two programs and of course it is a hassle but also not cost efficient.

    Netchex FAQs and common questions

    Netchex has the following pricing plans:
    Starting from: $12.00/month
    Pricing model: Subscription


    Netchex has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Netchex supports the following languages:
    English


    Yes, Netchex has an API available for use.


    Netchex integrates with the following applications:
    M3, Dealertrack DMS, Hireology


    Netchex offers the following support options:
    Phone Support, Email/Help Desk, Chat

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