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Paychex Flex Comparison

Overview

Paychex Flex is a cloud-based payroll management platform which helps users manage payroll processing with automatic payroll...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
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No info available
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  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

446

321

161

46

37

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

Very robust payroll tool that is reliable for our business. Integrates with Benetrac to help us manage our employee benefits as well.
This software is awesome for small businesses. It's cost effective, easy to use and has lots of free trainings to learn the software.
Even from the beginning, I was happy with the supportive service I received. I made some errors during input and was pleased with the help I received.

Cons

Just about everything else. Its not user-friendly, its customer service is terrible and we get so many complaints for employees, as the admin I have limited resources to help.
I had a customer service person later in my contract who literally ignored me. Paychex messed up tax withholding for every aspect of government, for both of my business locations.
I have been running payroll and in HR for over 17 years so have used many payroll services and Paychex is the absolute WORST - can't wait to switch.
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features18
  • Accounting Integration
  • Applicant Tracking
  • Attendance Tracking
  • Automatic Notifications
  • Background Screening
  • Compliance Management
  • Customizable Reporting
  • Employee Onboarding
  • General Ledger
  • HR Management
  • Job Costing
  • Payroll Management
  • Records Management
  • Recruitment Management
  • Reporting & Statistics
  • Self Service Portal
  • Time Clock Integration
  • User Management

Integrations

  • Total integrations29
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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