Xref Reviews

Xref

Onine Reference Checking. Made Simple.

5.0/5 (2 reviews)

Nicole Fernandes

Incredible Tool - Highly Recommend!

Used weekly for free trial
Reviewed 2019-04-25
Review Source: Capterra

Fantastic experience. The tool provides a warm and human candidate experience, facilitated by user-friendly and smart software. Because the tool is so user friendly, people want to use it and it improves reference turnaround time. No need to deal with clunky reference forms or waste time on scripted phone calls. References can quickly and easily provide their info and candidates (and HR) can see where things are in the process, eliminating the need for painful and time consuming follow ups. Finally, the data insights are great and, again, we aren’t talking about using clunky dashboards that take time to decipher or multiple clicks to get at a subset of the information you want. The information you want is available at your fingertips. The product is just incredible.

Pros
Usability, features, workflow. Overall it’s an incredible product that is quick, easy and intuitive to use. The workflow is human and makes it seem like you’re dealing with an individual, not a database. Every touchpoint (for candidate, reference, HR) is seamless and so helpful. It’s a product that actually enhances the recruitment and candidate experience because of the incredible usability of the platform. Beyond that, the data and insights are robust and available a your fingertips instantly. We aren’t talking about a clunky dashboard or painful online database, you can very quickly get your hands on the information you need because the system has already done all the analysis you need. Fantastic tool that helps you provide a positive experience during the screening process and improves turnaround time.

Cons
Hadn’t integrated criminal background checks for Canada but that’s in the works. Once it’s a one-stop-shop I have no doubt it will be the dominant platform of choice for prescreening and references.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Xref

Onine Reference Checking. Made Simple.

Anonymous

XRef makes the reference check process a lot easier!

Used monthly for 2+ years
Reviewed 2018-08-19
Review Source: Capterra

XRef has completely sped up the reference process for us. This is fairly critical, especially when our candidates are often receiving multiple offers. We simply can't have any delays in our process, so XRef is very timely to finalize our offer stage! They've really got a great support team as well to monitor your account.

Pros
I work in recruitment and we used to call all of our candidates references individually, while transcribing their responses. As we scaled, this was time consuming. In came XRef. XRef has saved a lot of time for us. Instead of calling all of our candidates references, we can set the candidate up in the system and it is up to them to enter their references. Our reference questions are sent over and we often get the references back within 24 - 48 hours. A lot quicker than chasing down the references! It is super easy to download the reference's responses and send over to our hiring managers. It can even catch fraud - e.g., it will flag you if a reference is using the same IP address as the candidate. Better yet, they are a Canadian product!

Cons
There's not much that I can say I don't like! Highly recommend. The one thing I'd say is it is a bit different as you aren't actually speaking to the references with the tool. You may miss out on verbal cues from the references.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Xref

Onine Reference Checking. Made Simple.