6Storage Reviews

Far and Away, the support is unequaled. Having been through multiple software conversions, I know there is ALWAYS need for technical support. These folks are incredibly helpful and available to chat on the software screen or in-person 24/7/365. Is software conversion easy? Never!! If someone says it is, run and don't look back. The other thing I get compliments-on, is the website they created for me. It was part of the package I bought and it was worth 2-years fees as far as I am concerned. Check mine out at AAAMetraMiniStorage.com.

I think I was one of the earlier customers and it has taken me a while to figure out the reports and ask them to customize some functions for5 my needs. They have been good about creating features I have asked for.

Once again our technical team got recognized by your compliments and it adds more responsibility to continue our quality service. Thanks much for all your compliments and with your help we brought significant enhancements in the report. It's our pleasure to be your extended IT-arm by making your online presence.

This software includes a comprehensive solution for storage unit categorization and management, client invoicing and accounting , and outbound email and sms notification features. Basically, what i like most about this software is that it reduced my overhead costs by 65%.

The current lead management feature. However, the developers took my suggestions into consideration and are working on a solution for my issue.

Thank you. I'd passed your comment to the dev team and they celebrated the success with a toast on a Friday night. We listen to our customer's feedback and prioritize tasks based on the product road map. And we're working on the lead management feature.

I love the price and the excellent customer service. The 6storage team is very responsive and thorough. The price is very competitive and the software seems to have much of the same functions as the competitors. The software is adaptable and the team seems happy to help with individual solutions for my specific needs. I still have not integrated with out gate system, but hope to soon.

I occasionally encounter bugs in the software. Usually minor issues that are resolved quickly, but they can be annoying when I don't have much time. I also found that some of the GUI is not as intuitive as I would have liked. There is more of a learning curve than I expected, but that is likely true for any software. I am only passively managing one facility and 6storage is quite sufficient for that. Some things were not as automated as I had hoped, but the team has helped me with that too.

Wow, I was amazed by your brief compliments on our software and thanks much for taking the time to list down your good and bad experiences. We do admit that there's a learning curve involved and that's why we offer exclusive support all the time to help you through that. And as you desire we always do aim to offer much more automation to the system for FREE all the time. You¿re the best, Jessica. Thank you again for sharing such a positive experience. It means the world to us.

Easy to use software, runs it's self. Customer portal works great and auto payments flow well. Tech help is available via webchat if needed and is very fast to respond. Works well on Mac & Windows. Very pleased to have found this company.

Reservation registration & new enquiries logging. Doesn't export to Xero without fiddling with excel templates.

Hello John! Thanks much for your valuable ratings. We look forward to serve you better.

The best customer service I have ever experienced. They truly care about their customers.

Although this is not a problem, I would have to say that the setup for the 3rd party processing Took longer than expected, which was only about 3 or 4 days.

Jessica, thank you for your kind words! Braintree, a division of Paypal is being integrated to the software. And it's amazing you're making full use of the feature rich software. -TP

The software is very easy to navigate and works great with my current setup. It is easy to add more units as your facility grows! The customer service is A+ there is always someone there to help you and no waiting on hold, just login and start a chat and if they can't answer the question you get a call back very quickly! The report section gives you detail reports about nearly every aspect of your business! Very affordable!

There are some TIMEZONE updates that need fixing, but rest assured they are being addressed! It would be nice to have an APP for your phone, but it still comes up, just a little hard to navigate.

All the basic functionalities for managing a self storage facilities are there. I especially liked the payment gateway integration with Stripe, the facility map, and having no problems with transactional emails. Also, the amount of support time I got was really high.

Missing multiple languages for tenants, meaning you can't for instance write different templates for english and spanish speaking tenants. I found better accounting reports lacking, and the email template editor was very basic.

Thank you for the descriptive comment Matias! We're bringing lot more enhancements to the email template editor and I believe this will meet your needs.

Customer Service! Simply the best service I have ever encountered. The 6Storage team is outstanding!

I didn't get it sooner! I lived without their solution since I started in the self storage business, and they have made my business so much better I wish I would have had them from the beginning!

Thanks for the extraordinary review Bob! Being a valued customer, you gave us outstanding support, review, suggestions and the complete love towards the product. We would like to convey our Gratitude at this moment. Thanks!

The ease of use, and how helpful it is for me in my daily tasks. For our company it has allowed us to get complete organization with our tenants, via tracking, communications, deposits just 100% is truly a blessing to us!! Besides the wonderful user friendly software the support has been unbelievable. They held our hands during set up, and have to continued to graciously help us with ANY questions or concerned that we have. We can not say enough positive words in regards to 6storage.

The only thing that would work better for us is if a tenants email is originally set up with some type of mistake we do not get a notice of returned email allowing us to correct our mistake and resend until a tenant brings it to our attention. It would be nice if there was some type of failure notice.

Thanks much Zelda for your lovely note. I so appreciate you taking the time to share your experience on the software and our team. We are happy to say that we just launched a new feature, where you could track all emails that you send to your tenants. That's right "Email Activity" helps you understand if the mail was delivered, opened, bounced and much more; Hoping this helps you best!

Ease of use good range of features and customisation

Cannot merge invoices of customers that have multiple units

Hi Richard! Thanks for your feedback, we will continue to work for the merged leases in V2 with multiple units.

The product is very easy to use and supports all the functionality we need. 6Storage helped us build an integration to an access control system enabling us to run sites unmanned which was a high priority for us.

At first some reports was missing for integration with our finance but 6Storage showed great flexibility and helped us customize the reports we needed.

Thanks for the awesome review, Rune! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. We would love to continue providing great service to awesome clients like you.

I like all the automated stuff that's really great I especially like all the help that I get whenever I have a problem easy to get in touch with anyone on the text site

I haven't really found anything that's wrong with the software so far everything seems to be working great

Kona, With your great support we understood your business requirements that made us to offer a great solution to meet all your needs. Thank you very much for your compliments on our tech support team.

Customer support is great. Customisation of the software is easy. The system can be translated into various languages. The system is easy to use, easy to understand. Easy to setup, make changes and edit units. The price for the software is really great.

I am missing a few features, however the developers are continually upgrading and improving the system.

The program is very easy to use for both the customer service team as for the management. 6Storage has a highly skilled service and development team that helps us integrate other products and create a fully automatic system to run our business.

There are a lot of standard reports and the team help us create if we need different reports or changes, but the ability to create reports on our own would be great.

Hello Isak! Thanks much for your ratings. Will make sure to work on this custom reports, in the upcoming days considering your feedback.

Comprehensive, very functional and directly fulfills the needs of self storage operators. More feature and system updates all the time. Fast and easy to learn the management, Gold standard going Platinum.

Too insignificant to bother mentioning.

Thanks much Phill for your support for us from the start, It was an awesome experience working with a tech-savvy as yourself. We count ourselves lucky for customers like you and believe in having your support for many years to come.

The customer service. It is outstanding. Also it is easy for the tenants to rent a unit.

The retro look, i would like an updated look.

Hello Peter, Thanks much for your valuable feedback. We really appreciate you taking the time out to share your experience with 6Storage.

- Does everything we need at a fraction of the cost of comparable services. - Ability to capture leads / reservations during the construction phase of Storage facility development - OUTSTANDING sales and customer support!

- Bit of a learning curve getting set up, but online chat folks are immediately available, and very effective.

¿Garry, wow! Thank you so much for this great 5-star review. We really appreciate for having given us the opportunity to work with your business and helping to share the word about us. We¿re here for you anytime.¿

Super Friendly and helpful. Service is great long after the sale. Small enough to provide a personal touch yet sophistication of a larger company.

haven't had any cons!!! We have had zero issues with them. Very quick to respond and help!!

The support team is extremely helpful. It is easy to use after a learning how to use it and once you understand the programming. Online tutorials are there to walk you through any steps that might challenge you. If you make a mistake, the support team can help you fix it.

Only downside is it takes a little longer than I would like when it loads from one page to the next, but this really isn't a huge negative.

Thank you for your comment. We're working on improving the performance. Our support team is available 24/7 on chat/email/calls and we're glad you find us helpful and reliable.

-The software is easy to use, and will be very significant in helping our business grow. some of the most helpful people I have ever encountered. The value really seems too good to be true. The support in creating the website and getting the software setup was second-to-none, and transitioning our payments from paypal (saving us at least 1% on all transactions) was seamless.

No cons were added to this review

Thank you for the positive feedback Baylor.We really appreciate you taking the time out to share your experience with 6Storage. Our team is more than happy that 6Storage helped you to save thousands from online transactions.

User friendly and fun to learn. Customer support is available on a moment's notice and always addresses any and all of my questions and/or concerns. The team is quick to make all changes I request with complete satisfaction. I would recommend this product 100%.

No cons were added to this review

Thanks for leaving a review, Our team here at 6Storage is thrilled to have your feedback, and we¿re proud to have one of the most responsive support team in the industry. As always we thrive in giving out better benefits each day for storage owners.

very useful and easy to manage. It is very visual and friendly graphics.

Missing to connect with AFIP Dpt. from Argentina to make the invoice with QR made by AFIP.

Thank you so much for the review Pablo and I am happy to work with you.

Ease of use. Did what we needed it to do.

For us, everything worked as promised. We cant think of any improvements needed.

Ease of use and very user friendly, this has made the utilization very high.

Mobile app version, if mobile app was available you could check on the go.

Versatility and the possibility to do almost everything

Not so much intuitive I think because it is complete and complex

Hello Enrico, Thanks much for your valuable feedback.