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Covetrus Avimark
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Practice management solution for veterinarians
Table of Contents
Covetrus Avimark - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Covetrus Avimark overview
What is Covetrus Avimark?
AVImark by Covetrus is an on-premise practice management software designed to help veterinarians and vet hospitals automate and manage finance and administration tasks, such as appointment scheduling, invoicing, budgeting, medical records management, and more. The platform includes a built-in search engine, which allows users to retain accurate information and run customized and targeted marketing campaigns. AVImark’s key features include management of inventory and prescriptions, payment processing, client communications, lab system integrations, and forward booking of appointments. The telemedicine functionality enables veterinarians to reach industry specialists and clients via video conference calls, chat, email, and more, even from remote locations. It also has an activity dashboard, which lets administrators streamline tasks such as pet boarding calendars, patient reminders, financial reports, and more. AVImark offers integration with laboratory and inventory systems providers such as Antech, AXIS-Q, Hemagen, Scil, Heska, IDEXX, Abaxis, Cubex and Intelligent Inventory. The software offers marketing communication tools such as Rapport and Vetstreet Pro, which facilitate timely communication between representatives and patients through various channels, such as text messaging, phone calls, voice messages, postcard reminders and more.
Who uses Covetrus Avimark?
By industry, Covetrus Avimark reviewers are most commonly professionals in veterinary (92%). The most frequent use case for Covetrus Avimark cited by reviewers is veterinary (100% of reviewers).
What do users say about Covetrus Avimark pricing?
Some reviewers find Covetrus Avimark to be cost-efficient and appreciate its fair pricing, especially for multiple users. However, some users report high fees, expensive storage, costly support, and recurring payment errors.
Starting price
Alternatives
with better value for money
Pros & Cons
Navigation
Assistance
Onboarding
Stability
Workflow
Responsiveness
Covetrus Avimark’s user interface
Covetrus Avimark pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.0
Ease of use
4.1
Customer support
4.2
Reviews sentiment
What do users say about Covetrus Avimark?
Reviewers feel Covetrus Avimark is user-friendly for daily tasks, making training new staff straightforward and helping clinics manage appointments, records, and inventory efficiently. They say it offers useful shortcuts, customizable features, and solid integration with lab equipment, but the interface appears outdated and some functions are hard to learn or navigate. They find basic functionality reliable, though advanced features require more guidance and support.
Users report frequent glitches, slowdowns, and challenges with updates, especially after new releases. They indicate customer support is generally helpful, but response times and expertise vary, with some experiencing long waits and inconsistent answers. They wish inventory management and reporting were more robust and easier to use.
Select to learn more
Who uses Covetrus Avimark?
Based on 599 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Covetrus Avimark's key features
Most critical features, based on insights from Covetrus Avimark users:
All Covetrus Avimark features
Features rating:
Covetrus Avimark alternatives
Covetrus Avimark
Starting from
No pricing info
DaySmart Vet
Starting from
116
Per month
Shepherd
Starting from
299
Per month
Digitail
Starting from
300
Per month
Covetrus Avimark pricing
Starting from
No pricing info
User opinions about Covetrus Avimark price and value
Value for money rating:
Of 27 reviews that provide robust commentary on Covetrus Avimark's price and value, 56% mention it in a positive light.
Some reviewers find Covetrus Avimark to be a good value for money, appreciating its fair pricing and the ability to install the software on multiple laptops without additional costs. They also like that it offers a well-rounded, full-featured program without extra charges for additional workstations or users. Some users say it is cost-efficient and relatively inexpensive for veterinary use. However, some users report that the software can be quite expensive, especially with storage costs and recurring payment plans that frequently have errors. They feel that additional training and support can be costly, and some find the fees to be high and the program not user-friendly.
, and
To see what individual users think of Covetrus Avimark's cost and value, check out the review excerpts below.
Covetrus Avimark integrations (12)
Integrations rated by users
We looked at 599 user reviews to identify which products are mentioned as Covetrus Avimark integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
Covetrus Avimark customer support
What do users say about Covetrus Avimark customer support?
Customer support rating:
We analyzed 143 verified user reviews to identify positive and negative aspects of Covetrus Avimark customer support.
Widespread user sentiment highlights the support team's helpfulness in troubleshooting and guiding users through issues.
A significant portion of users appreciate the quick response times and knowledgeable assistance from customer support.
Broad user base values having access to support during transitions, setup, and when learning advanced features.
A minority of users report inconsistent support quality, with some representatives lacking product knowledge or providing conflicting answers.
Support options
Training options
To see what individual users say about Covetrus Avimark's customer support, check out the review snippets below.
“Customer service is great, anytime I have needed help response time has been great and they are able to navigate me through the process, very friendly.”
Jakki P.
Practice Manager
“The software support team is incredible at quickly answering questions and walking us through troubleshooting.”
Emma S.
Acting Hospital Manager, Director of Public Contact
“The problem with the support is that if you ask the same question to 10 different people you get 10 different answers. ”
Michelle R.
Hospital Administrator
Covetrus Avimark FAQs
Covetrus Avimark has the following pricing plans:
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Covetrus Avimark?
Covetrus Avimark has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Covetrus Avimark support?
Covetrus Avimark supports the following languages:
English
Q. Does Covetrus Avimark offer an API?
No, Covetrus Avimark does not have an API available.
Q. What level of support does Covetrus Avimark offer?
Covetrus Avimark offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, Chat
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