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bike.rent Manager Pricing, Features, Reviews and Alternatives

bike.rent Manager FAQs

Q. What type of pricing plans does bike.rent Manager offer?

bike.rent Manager has the following pricing plans:
Starting from: $779.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of bike.rent Manager?

bike.rent Manager has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does bike.rent Manager support?

bike.rent Manager supports the following languages:
Catalan, Chinese (Simplified), Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Norwegian (Bokmal), Portuguese, Romanian, Slovak, Spanish, Swedish


Q. Does bike.rent Manager offer an API?

No, bike.rent Manager does not have an API available.


Q. What other apps does bike.rent Manager integrate with?

bike.rent Manager integrates with the following applications:
PayPal, Zapier, WordPress, Stripe, Squarespace, Slack, Mailchimp, Twilio


Q. What level of support does bike.rent Manager offer?

bike.rent Manager offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat

bike.rent Manager product overview

Price starts from

779

Per year

Flat Rate

What is bike.rent Manager?

The world's leading bike rental software

Key benefits of using bike.rent Manager

3 main benefits:
Save you admin time and money
Increase your sales and productivity
No rental commission

This is how we do it:

- Rental Security
Secure and compliant data collection and retention.
Capture electronic signatures.
Store digital waivers.
Post online Terms & Conditions.

- Track Your Bikes
Never have a double booking or oversell, as all your reservations are linked to a specific quantifiable bike.

- Easy Access
Our reservations page makes it easy to manage your bookings

- Smooth Workflows
Features such as customer self-registration and barcode scanning allow you to fly through check-in and check-out.

- Integrated Solutions
BRM integrates with the tools you need to operate.
PoS: Citrus Lime & Lightspeed.
Online payment: PayPal & Stripe.
Back office tools: Slack, Mailchimp, Zapier & more.

- Efficient Maintenance
Collect customer data at the time of booking so your mechanics can prepare them.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk
Chat

Training options

Videos
Live Online
Webinars
In Person
Documentation

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Why am I seeing this?

bike.rent Manager pricing information

Value for money

4.6

/5

74

Starting from

779

Per year

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

bike.rent Manager features

Functionality

4.5

/5

74

Total features

34

1 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Third-Party Integrations
Inventory Management
API
Data Import/Export
Alerts/Notifications
Document Management

Functionality contenders

bike.rent Manager users reviews

Overall Rating

4.7

/5

74

Positive reviews

93

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.27/10
Rating distribution

5

4

3

2

1

55

14

4

0

1

Pros
Easy to use, great support, nice staff. We have been looking for a long time to get a software like this, which specializes in the bicycle rental.
We use it, love it and love seeing new feature pop up. Instant chat customer service would be great.
Jeremy is great, he is a lot of help and super quick to fix any issues.
Cons
Obviously there were some bugs, which would have made it difficult to use if this hadn't been a year with few orders due to lock downs.
Glitches with loading the app. Limited functionality on mobile device.
Its a shame given we a HUGE fans of Lightspeed and got onto that platform way back in the day when they first started.

Overall rating contenders

JM
AvatarImg

Jonny M.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very good software, essential to our business

Reviewed 4 years ago

I spent a great deal of time researching POS/Asset allocation systems and came accross BRM a few years ago. [SENSITIVE CONTENT HIDDEN] sorted us out and we have used it ever since. It seems to have grown much larger which is great too see. Great for small firm and larger fleets. We have 50-100 bikes dependent on season and works well, they have scope for larger fleets 1000+ too I understand.

Pros

So much customization and features available, we use only a small amount of the functionality. Online Booking, Digital Waivers, Mechanics records, Rental Bike Allocation- its all there. It is integral to how our systems operate and we love it. We can accurately see how many rental bikes we have available, or hired out (and to who). Reports with statistics great too- as well as customers signing in on Tablets. We have recently moved our Online Booking to Bike Rental Manager (was with Rezdy before) but have made it work with BRM and it is great, can highly recommend. We also link it with Lightspeed POS system which is helpful.

Cons

Not a huge amount. New features sometimes take a bit of getting used to for the staff, but it is all there to make the system better so we lean to roll with it (and of course it is actually better than the older version)

Vendor response

Many thanks, Jonny, plenty of exciting new things on the BRM horizon too! I'd like to add that you've always been a pleasure to work with. Best of luck for season ahead.

CK
AvatarImg

Caitlin K.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Super helpful for our bike reservations

Reviewed 3 years ago

Customer service is very responsive and helpful. The system also has a lot of step-by-step explanations and tutorials for common issues and questions.

Pros

BRM has been really helpful at helping me manage last minute bike reservations, which used to be the most stressful part of my job. Now setting up reservations and charging people is quick and easy.

Cons

I wish there were more flexibility for complicated reservations, like if a person switches bikes partway through a rental I actually have to create two separate reservations for each set of dates, and that gets tricky if the person is part of a family with other bikes in the reservation. Sometimes BRM can't accommodate weird but common situations like that.

BL
AvatarImg

Bill L.

Retail, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Find another rental software company

Reviewed 4 years ago

We paid for the service. There were issues in communication. Both parties were trying to contact each other but things weren't coming together. Likely due to the big time difference. By the time we were actually getting somewhere communication wise we were already in our busy season and didn't have time to implement the system. We were assured (in writing) that we could start the system where we left...

Pros

It seemed like it was going to be an affordable, quality product. It seemed to have all the functionality we were looking for. Additionally, there are not many other plug-in bike rental software companies for Lightspeed, but Im sure that is changing quickly.

Cons

The people behind it. The [SENSITIVE CONTENT HIDDEN] was unfriendly and unyielding in his pursuit to make a buck and not follow through with promises one of his employees made to us.

Vendor response

I am very sorry to see that you felt it necessary to leave a second review despite not being a customer of BRM since April. As mentioned in response to your last review, we have received overwhelming positivity from our customers regarding the training and onboarding options available. In this instance, we believe we went above and beyond offering dedicated 1-1 time to set up your store, countless...

MC
AvatarImg

Matt C.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Essential addition

Reviewed 3 years ago

Overall my experience has been excellent, [SENSITIVE CONTENT] has either helped where required or directed me to the appropriate person or link. Any tickets raised have been resolved in very good time.

Pros

The accurate usage data was lacking before, we can accurately price bikes at the end of their use on our fleet. Maintenance records mean no more paper or excel! A massive reduction in man hours. Online booking has transformed our hire business.

Cons

For want of a better way of saying it, a grasp of tech makes the setup easier. All covered in help topics and with support. Its easy to get going and navigate but if you are capable with tech and back office of various software you would be much quicker. Nothing off putting but an honest reflection from someone that's about a 6/10 on the tech capability.

Vendor response

Hi Matt, many thanks for your kind words and feedback. We will continue to make improvements to functionality and usability and have some very exciting changes coming soon.

LB
AvatarImg

Lindsey B.

Leisure, Travel & Tourism, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

So far, so good.

Reviewed 3 years ago

We are very new to Bike Rental Manager, but we are very excited about it. We know other business owners who use and love it, so we are very much looking forward to how much this will help us as a business.

Pros

Ease of use, organization, lay out, features are not limited to your package, excellent support and follow up.

Cons

Adding users was easy, but our users did have a difficult time actually resetting passwords and getting logged in the first time.

Vendor response

Hi Lindsey, many thanks for your kind words! Yours is the kind of business we love, multi-faceted and serious about your customer service. We really look forward to working with you to make your business an even greater success. We view each customer as a partner who can help us constantly improve our platform. best, the BRM team.

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