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Gingr
5
153
4
41
3
4
2
4
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Pet daycare, boarding, kennel & grooming business software
Table of Contents
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Gingr - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Gingr overview
Based on 215 verified user reviews
What is Gingr?
By industry, Gingr reviewers are most commonly professionals in veterinary (27%). The most frequent use case for Gingr cited by reviewers is appointment scheduling (77% of reviewers).
What do users say about Gingr pricing?
Some users say Gingr helps them streamline operations and increase revenue, making the investment worthwhile. Reviewers appreciate flexible pricing rules, but some reviewers find the cost high and report frustration with unexpected fees and limited customizable options.
Starting price
per month
Pros & Cons
Reservation Management
Switching Software
Prompt and helpful support
Customer Support
Pricing
Email Communication
Gingr’s user interface
Gingr review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.4
Reviews sentiment
What do users say about Gingr?
Reviewers appreciate Gingr for its user-friendly interface, robust reservation management, and ability to streamline operations for both staff and clients. They find it easy to train employees, enjoy the customizable client portal, and value the frequent updates and responsive customer support, though some mention limited support hours and lack of phone assistance. They note that clients like managing their own bookings and accessing pet updates online.
Users say Gingr helps with efficient pet and client management, detailed reporting, and flexible pricing options, but some experience occasional bugs, glitches, and challenges with complex pricing or integrations. They feel the learning curve is manageable but mention room for improvement in certain features.
Select to learn more
Who uses Gingr?
Based on 215 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Gingr's key features
Most critical features, based on insights from Gingr users:
All Gingr features
Features rating:
Gingr alternatives
Gingr
Starting from
95
Per month
Paw Partner
Starting from
44.99
Per month
Pet Manager
Starting from
50
Per month
KennelBooker
Starting from
49.99
Per month
Gingr pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Appointments Scheduling
- Automated Email & SMS
- Card Payments
- Daycare Packages
- Email & Chat Support
- Employee Time Clock
- Group Classes
- Lodging Calendar
- Online Portal
- Reporting
- Retail
- Vaccination Management
User opinions about Gingr price and value
Value for money rating:
Of 23 reviews that provide robust commentary on Gingr's price and value, mention it in a positive light.
Some users say Gingr helps them streamline operations and increase revenue, making the investment worthwhile. Reviewers appreciate the flexible pricing rules and the ability to restructure rates, which they feel leads to better billing efficiency. Some users report that the software saves time and money by automating daily processes. However, some reviewers find the cost high relative to the features they use and express frustration with unexpected fees and ongoing charges even before going live. Users think the lack of customizable pricing options and limited support detracts from overall value for money.
, and
Gingr integrations (7)
Integrations rated by users
We looked at 215 user reviews to identify which products are mentioned as Gingr integrations and how users feel about them.
Integration rating: 4.7 (3)
“Great review getting is very easy”
“review requests automatically sent is very helpful for feedback for us ”
Rick I.
President
Integration rating: 3.7 (3)
“We use this to process payments from Aspire.”
Morgan S.
Accounts Receivable Manager
Integration rating: 1.0 (2)
“This is our online payment option for ARI and it would be nice if they sent them differently and automatically deducted the fee from the total instead of manually doing so.”
Jessie D.
Director of Operations
Integration rating: 5.0 (2)
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
“To migrate our customers to Mailchimp”
Lisa P.
President
Gingr customer support
What do users say about Gingr customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Gingr customer support.
Widespread user sentiment highlights Gingr's customer support as responsive, friendly, and highly effective in resolving issues.
A significant portion of users appreciate the team's willingness to provide custom guidance, training, and even implement feature requests.
Common user feedback praises the fast response times and helpful resources like videos and articles for onboarding and troubleshooting.
A minority of users are frustrated by the lack of phone support, limited support hours, and occasional inconsistent or conflicting responses.
Support options
Training options
To see what individual users say about Gingr's customer support, check out the review snippets below.
“Revelation Pets is their UK counterpart, owned by the same firm.”
Ed H.
Manager
“Customer service is great, account representatives and management are aweful.”
Maxwell E.
Co-founder
“they changed all of our customers' SMS text option selection to No without our permission, then denied it even though we have previous backup copy of our database.”
Tiffany T.
job title
“In my opinion, Gingr seems more focused on signing up new customers than supporting the ones already paying them. If they don't have the capacity to answer phones, return voicemails, or resolve business-impacting issues, why continue bringing on more businesses?”
Rhonda T.
Owner and Senior Stylist
Gingr FAQs
Gingr has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is Gingr used for?
Gingr is a reservation software for pet daycare, boarding, training & grooming businesses, offering pet, client & employee management, marketing, & POS features. With the aim of providing an all-in-one management solution to pet services, Gingr integrates reservations, calendars, client profiles, payment processing, customer engagement and more. By giving users the tools to create a customized and branded landing page and client portal, Gingr permits businesses to hand over control to their customers in the form of online reservation forms. Forms can be fully personalized and customers can make their reservation requests directly through the client portal, for approval within the Gingr system. In order to increase organization, Gingr creates customer and pet profiles with practical information, images, vaccination details, incident report cards, reservations and booking history. With integrated email, fax and SMS tools, businesses can contact and send updates and automatic reminders to their customers within the system, and keep a record of all communication. Gingr also acts as a POS for processing credit card payments and includes e-signature, automatic receipt sending and barcode scanning functions for easy record-keeping. In order to aid with employee management, Gingr offers an in-built time-clock, team calendars, to-do lists, daily checklists and commission reports so that all team members have full visibility on activity and understand their tasks.
Q. Does Gingr support mobile devices?
Gingr supports the following devices:
Android, iPhone, iPad
Q. What level of support does Gingr offer?
Gingr offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Chat, Email/Help Desk
