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GorillaDesk
5
242
4
29
3
2
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A simple yet powerful solution for field-service companies.
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GorillaDesk - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
GorillaDesk overview
Based on 277 verified user reviews
What is GorillaDesk?
By industry, GorillaDesk reviewers are most commonly professionals in consumer services (40%). The most frequent use case for GorillaDesk cited by reviewers is pest control (90% of reviewers).
What do users say about GorillaDesk pricing?
Reviewers appreciate GorillaDesk’s affordability for startups and their ability to access robust features at a reasonable price. Some users report costs rise quickly with added users, and some reviewers find advanced features locked behind pricier plans.
Starting price
per month
Pros & Cons
Mobile App
Phone Support
Customer Support
Bugs and Issues
GorillaDesk’s user interface
GorillaDesk review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.6
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about GorillaDesk?
Reviewers appreciate GorillaDesk for its intuitive interface, easy setup, and robust scheduling, invoicing, and payment processing features. They find it streamlines daily operations, improves efficiency, and is simple to train staff on, even for those less tech-savvy. They value responsive customer support and frequent updates based on user feedback. Pricing is seen as reasonable, though some mention added costs for advanced features and extra users.
Users say GorillaDesk’s automated email and SMS notifications help reduce paperwork and improve communication with clients. They note some limitations in customization, offline access, and integration options, but feel the benefits outweigh these drawbacks.
Select to learn more
Who uses GorillaDesk?
Based on 277 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
GorillaDesk's key features
Most critical features, based on insights from GorillaDesk users:
All GorillaDesk features
Features rating:
GorillaDesk alternatives
GorillaDesk
Starting from
49
Per month
Housecall Pro
Starting from
79
Per month
Jobber
Starting from
39
Per month
FieldRoutes
Starting from
350
Per month
GorillaDesk pricing
Pricing plans
Pricing details:
User opinions about GorillaDesk price and value
Value for money rating:
Of 24 reviews that provide robust commentary on GorillaDesk's price and value, mention it in a positive light.
Some reviewers find GorillaDesk cost-effective, especially for startups and smaller operations, and appreciate that its pricing allows for business growth. Some users say the software offers good value for the features included and feel it is more affordable compared to other options they researched. Reviewers appreciate the ease of use combined with reasonable operating costs. However, some users report that costs can add up quickly with additional users or schedules, and feel the higher-tier plans are expensive for small businesses. Some reviewers wish more features were available in the lower-priced plans.
, and
GorillaDesk integrations (2)
Integrations rated by users
We looked at 277 user reviews to identify which products are mentioned as GorillaDesk integrations and how users feel about them.
Integration rating: 4.7 (9)
“I use the Stripe integration for my previous CS licenses. Card connect is the current and they are both crucial for secure, easy online payments within the platform”
“It works. could be better though. Need that POS.”
Bridgette M.
Director of Growth and Strategy
Integration rating: 5.0 (2)
“To process client payments”
Candace M.
Co-owner and CEO
Integration rating: 3.0 (2)
“Our accounting team is off-site, and she tracks our promo side separately from our print side so feeding to QuickBooks is necessary for this new company structure”
“All accounting reporting is done there and manually copying invoice was really too much time. CS syncing with QBO is extremly valuable.”
Bridgette M.
Director of Growth and Strategy
Integration rating: 5.0 (1)
“It eliminates manual invoice tracking”
Milan B.
project manager
Other top integrations
GorillaDesk customer support
What do users say about GorillaDesk customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of GorillaDesk customer support.
Widely noted by reviewers, GorillaDesk customer support is fast, friendly, and consistently responsive to questions and issues.
A significant portion of users highlight the team's availability during business hours and ease of reaching live support.
Frequently reported by users, support staff are knowledgeable, patient, and take time to ensure users are comfortable with the software.
Broad user base appreciates proactive follow-ups, hands-on assistance, and genuine efforts to help customers succeed.
Support options
Training options
To see what individual users say about GorillaDesk's customer support, check out the review snippets below.
“The ease of use and how everything is built specifically for service businesses.”
Scott S.
Owner
“Support team is awesome.”
Frank D.
Owner
GorillaDesk FAQs
GorillaDesk has the following typical customers:
Small Business, Mid-size Business, Freelancers
These products have better value for money
Q. What is GorillaDesk used for?
Introducing GorillaDesk—a simple yet powerful software solution for field-service companies. Here’s why over 3,100 companies love GorillaDesk: • Ease of Use: Software is supposed to make your life easier, not harder. GorillaDesk is designed to be simple to use so you can get up and running quickly, and get on with your life. • Quality of Support: Behind every successful business owner is a strong support network. Our Customer Support team is 100% dedicated to your success with GorillaDesk (and beyond). • Features and Functionality: Whether your biggest challenge is scheduling jobs, invoicing customers, collecting payments, or something totally different, we’ve got you covered. Ready to get started? Sign up for a FREE trial of GorillaDesk. You’ll get access to all our amazing features and world-class customer support team for 14 days. No strings attached.
Q. Does GorillaDesk support mobile devices?
GorillaDesk supports the following devices:
iPhone, iPad, Android
Q. What level of support does GorillaDesk offer?
GorillaDesk offers the following support options:
Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support
