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KennelBooker Logo

Online booking, payments and apps for pet care businesses

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KennelBooker - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

KennelBooker overview

Based on 77 verified user reviews

What is KennelBooker?

KennelBooker is a kennel program offering key features such as booking management, mobile access, and online booking, among others.

Who uses KennelBooker?

By industry, KennelBooker reviewers are most commonly professionals in veterinary (24%). The most frequent use case for KennelBooker cited by reviewers is kennel management (100% of reviewers).

Starting price

49.99flat rate /
per month
view pricing plans
try for free

Alternatives

KennelBooker’s user interface

Ease of use rating:

KennelBooker reviews

Overall rating

4.6

/5

77

Positive reviews

89

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.89/10
Rating distribution

5

4

3

2

1

53

19

5

0

0

Pros
“Should be able to set up other online payments facilities beside Stripe as it is expensive too.”
GP

Gaelle P.

Owner

“Simple to access and read, clear, easy to navigate and set up”
GP

Gaelle P.

Owner

“Benefits of using Kennel BookerKennel Booker streamlines the booking process, appointment management, and customer relationship management, freeing up staff to focus on other important tasks.”
DN

Debbie N.

Manager

Cons
“Looking at the calendar from one month to the next isn’t possible without changing pages, which makes viewing reservations over those periods a little more challenging.”
EH

Elaine H.

Manager

“I don't like that when you have a dog boarded if you add a service such as a groom it doesn't put it on the top of the schedule. ”
RT

Robyn T.

Owner

“The additional features - like training booking and additional services all feels a bit 'bolt on' and doesnt flow.”
JP

Jo P.

Manager

Who uses KennelBooker?

Based on 77 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospitality
Veterinary
Consumer Services
Professional Training & Coaching
Others

Use cases

Kennel

KennelBooker's key features

GetApp's analysis of 31 verified user reviews collected between August 2022 and February 2023 identifies Kennel Booker's most critical features and summarizes user sentiment about those features.

Booking management

Reviewers appreciate Kennel Booker's robust and customizable booking management capabilities. They highlight the seamless integration with QuickBooks Online for accounting, which simplifies revenue tracking. Users report that the system is efficient for managing appointments, schedules, and resources. They find it easy to use, although some mention the need for improvements like a rolling 4-week calendar and drag-and-drop functionality. Users also note that the system helps prevent overbooking and is user-friendly for both staff and clients. Of the 19 Kennel Booker users who gave detailed accounts of their use of Booking Management, 100% rated this feature as important or highly important.


Mobile access

Reviewers indicate that Kennel Booker's mobile access is highly valuable for managing appointments and schedules on the go. They appreciate that the mobile version retains full functionality, allowing them to perform tasks away from their desks. Users report that the mobile site is almost identical to the desktop version, although some capabilities like the calendar could be better optimized. They express a desire for a dedicated mobile app to enhance user experience further. Of the 18 Kennel Booker users who gave detailed accounts of their use of Mobile Access, 100% rated this feature as important or highly important.


Online booking

Reviewers highlight Kennel Booker's online booking capabilities as a major advantage, allowing customers to manage their own reservations easily. They report that this reduces staff workload and improves customer satisfaction. Users appreciate the customization options for online booking, enabling them to control which capabilities customers can access. They also mention that online booking increases accessibility and efficiency, although some clients find the system confusing and wish for capabilities like recurring bookings and easier availability checks. Of the 16 Kennel Booker users who gave detailed accounts of their use of Online Booking, 100% rated this feature as important or highly important.


All KennelBooker features

Features rating:

Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
Animal database
Appointment management
Appointment scheduling
Attendance tracking
Automated scheduling
Automatic backup
Availability management
Barcode/Ticket scanning
Billing & invoicing
Calendar management
Calendar sync
Client management
Client portal
Commission management
Communication management
Communications management
Confirmations/Reminders
Contact database
Credit card management
Credit card processing
CRM
Customer accounts
Customer database
Customer history
Customer management
Customer portal
Customer service management
Customizable branding
Customizable forms
Customizable templates
Customization
Daily reports
Discount management
Document management
Document storage
Electronic forms
Electronic payments
Electronic signature
Email alerts
Email management
Email marketing
Email reminders
Email templates
Employee management
Employee time clock
Event calendar
Facility scheduling
Forms management
Inventory management
Invoice management
Loyalty program
Mobile grooming
Multi-Location
Multiple user accounts
Notes management
Onboarding
Payment processing
Personalization
Pet birthday tracking
Pet grooming
Pet profiles
Photo Management
Photo updates
Point of sale (pos)
Real-Time reporting
Real-Time updates
Receipt management
Records management
Recurring appointments
Recurring/Subscription billing
Recurring tasks
Registration management
Reminders
Reporting/Analytics
Reporting & statistics
Sales reports
Scheduling
Search/Filter
Service catalog
SMS messaging
SMS notifications
SMS reminders
Staff management
Task management
Task scheduling
Third-Party integrations
User management
Vaccine management
Wait list management
Website integration

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KennelBooker pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Dachshund Package

49.99

Per month

Features included:

  • Accounting Integrations (Quickbooks & Xero)
  • Boarding (Up to 10 Rooms)
  • Daycare (10 Spaces)
  • Dog Walking
  • Email Marketing
  • Grooming
  • Homestay
  • Online Booking Portal
  • Online Payments (Optional)
  • Product Sales (POS)
  • Time & Attendance
  • To-Do & Wait Lists
  • Training

Beagle Package

65.99

Per month

Features included:

  • Accounting Integrations (Quickbooks & Xero)
  • Boarding (Up to 30 Rooms)
  • Daycare (30 Spaces)
  • Dog Walking
  • Email Marketing
  • Grooming
  • Homestay
  • Online Booking Portal
  • Online Payments (Optional)
  • Product Sales (POS)
  • Time & Attendance
  • To-Do & Wait Lists
  • Training

Husky Package

94.99

Per month

Features included:

  • Accounting Integrations (Quickbooks & Xero)
  • Boarding (Up to 60 Rooms)
  • Daycare (60 Spaces)
  • Dog Walking
  • Email Marketing
  • Grooming
  • Homestay
  • Online Booking Portal
  • Online Payments (Optional)
  • Product Sales (POS)
  • Time & Attendance
  • To-Do & Wait Lists
  • Training

Great Dane Package

122.99

Per month

Features included:

  • Accounting Integrations (Quickbooks & Xero)
  • Boarding (Up to 100 Rooms)
  • Daycare (100 Spaces)
  • Dog Walking
  • Email Marketing
  • Grooming
  • Homestay
  • Online Booking Portal
  • Online Payments (Optional)
  • Product Sales (POS)
  • Time & Attendance
  • To-Do & Wait Lists
  • Training

User opinions about KennelBooker price and value

Value for money rating:

To see what individual users think of KennelBooker's price and value, check out the review snippets below.

“Should be able to set up other online payments facilities beside Stripe as it is expensive too.”
GP

Gaelle P.

Owner

“Simple to access and read, clear, easy to navigate and set up”
GP

Gaelle P.

Owner

KennelBooker integrations (7)

Integrations rated by users

We looked at 77 user reviews to identify which products are mentioned as KennelBooker integrations and how users feel about them.

Stripe logo
Stripe

Integration rating: 4.4 (8)

Integration rating: 4.8 (4)

It helps sync payroll and employee data with accounting, reducing manual data entry and keeping financial records more accurate.

SS

Sachin S.

Senior executive HR

Xero logo
Xero

Integration rating: 5.0 (2)

Airtable logo
Airtable

Integration rating: 5.0 (1)

Weebly logo
Weebly

Integration rating: 5.0 (1)

So we can still handle our regular direct traffic....took some maneuvering

Verified reviewer profile picture

Deanne G.

Managing Director

KennelBooker customer support

What do users say about KennelBooker customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of KennelBooker customer support.

Widespread user sentiment highlights the fast, responsive customer support, with queries often answered almost immediately.

A significant portion of users appreciate the team's willingness to tailor features and address specific business needs promptly.

Common user feedback praises the ease of contacting support, including real-time chat and helpful, attentive representatives.

Support options

Knowledge base
Email/help desk
Chat
24/7 (live rep)
Faqs/forum

Training options

Documentation
Webinars
Videos

To see what individual users say about KennelBooker's customer support, check out the review snippets below.

“Customer service is great and always gets back quickly, most of the time just fixing the problem for you instead of giving long complicated instructions.”

KD

Kristine D.

Owner

“Customer support is almost immediately, they fix any and all issues right away!”

NM

Nelson M.

Owner

KennelBooker FAQs

Q. Who are the typical users of KennelBooker?

KennelBooker has the following typical customers:
Small Business, Mid-size Business, Freelancers, Large Enterprises

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Q. What is KennelBooker used for?

KennelBooker is booking and management software for pet care businesses: boarding kennels, catteries, dog daycares, groomers, trainers, dog walkers and home sitters. Every service is included in every plan. Owners book around the clock through your own online portal or the KennelBooker Pet Parent app for iPhone and Android. They see live availability, sign your waivers, upload vaccination certificates, pay deposits and join the waitlist when you're full. Out-of-date vaccinations are caught before the pet arrives. Your team runs the day from the desk or the KennelBooker Business app: check-ins, feeding and medication sheets, activity logs, incident reports, run cards and photo updates to owners. Automatic email, SMS and push reminders cut no-shows. Take payments through Stripe, PayPal, Square or Worldpay, sell packages, credits and loyalty rewards, and sync to Xero or QuickBooks. No contract, no setup fee, and we move your data across for free.


Q. Does KennelBooker support mobile devices?

KennelBooker supports the following devices:
Android, iPhone, iPad


Q. What level of support does KennelBooker offer?

KennelBooker offers the following support options:
Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum

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