Kitomba Reviews

Kitomba

Salon and Spa Software. Making you more successful.

4.61/5 (31 reviews)

Junia Kerr

We have a much better reminder and re-booking system as well as detailed statistics etc - fabulous

Used daily for 2+ years
Reviewed 2018-04-24
Review Source: Capterra

auto reminders, texting clients as no one listens to voicemail any more, many features such as reports which are comprehensive and allow me to track my business and how it is going, financial records, so many things.

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Kitomba

Salon and Spa Software. Making you more successful.

Dorien Van den Berg

Great business tool

Used daily for 2+ years
Reviewed 2019-05-26
Review Source: Capterra

I’ve found it a great tool to use, it’s easy to use and constantly being improved and updated. Thanks Kitomba I will miss seeing my business summaries now that I am no longer a client of yours.

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Kitomba

Salon and Spa Software. Making you more successful.

Stephanie Lewis

Some of the reports are a little confusing and sometimes lack specific targeting.

Used daily for 2+ years
Reviewed 2018-05-01
Review Source: Capterra

Easy, comprehensive, great support. Always updating and keeping up with things. The staff are friendly and very helpful.

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Kitomba

Salon and Spa Software. Making you more successful.

Alanna Reinert

Loyal Customer 5+ years

Used daily for 2+ years
Reviewed 2018-11-25
Review Source: Capterra

For years I was so happy, however I am at the stage of looking else where if this online booking system error doesn’t get resolved.

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Kitomba

Salon and Spa Software. Making you more successful.

Kyle Walbank

Getting Better Every Time

Used daily for 2+ years
Reviewed 2018-05-24
Review Source: Capterra

I can see what is booked in from where ever i am. No need to chase people regarding there appointment and client history. Ease of salon functions.

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Kitomba

Salon and Spa Software. Making you more successful.

Linda Anagnostopoulos

This is the only software that I have used so I cannot compare it to others.

Used daily for 2+ years
Reviewed 2018-04-27
Review Source: Capterra

Easy to make appointments, get daily reports and get information on sales for each stylist and keep records for stock

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Kitomba

Salon and Spa Software. Making you more successful.

Kate Mell

Easy to learn and pick up....

Used daily for 2+ years
Reviewed 2018-05-01
Review Source: Capterra

Easy to use, can view when not at work, easy to work out features with create online support and just a phone call. Love team view so you can hope in and do what would take us hours. Nice peope to deal with on the end of the phone...understand that we have no idea.

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Kitomba

Salon and Spa Software. Making you more successful.

Annie Gall

We love Kitomba and all the Customer Service support has been amazing!

Used daily for 2+ years
Reviewed 2018-05-08
Review Source: Capterra

From a manual (book and pen) system too Kitomba it has increased our service time, as kitomba you can automate text msgs, reminders, cautions and pos.

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Kitomba

Salon and Spa Software. Making you more successful.

Carolyn Strongman

We have had excellent service from all of your staff.

Used daily for 1-2 years
Reviewed 2018-05-02
Review Source: Capterra

A comprehensive daily working booking system. Good reporting and stock control. Also some good extra features associated with hairdressing and beauty

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Kitomba

Salon and Spa Software. Making you more successful.

Heather Daly

what a difference a year makes.....

Reviewed 2015-01-07
Review Source: Capterra

People often say what a difference a day makes. In my case I say what a difference a year makes. Our salon has now been using Kitomba for one year. In that time we have been able to achieve a much better handle on our stock, our productivity and most of all our clients needs. Kitomba support - We had to introduce the system in the first week of December due to issues with previous software suppliers. I know, OMG I thought in the busiest time of the year. However it was made so easy with the support we got on site initially and then on line. Everyone at Kitomba respects your issue, deals with it promptly and most of all, completely satisfying my needs. I also love the 1/2 hour webinar to aid the learning process. Stock and clients - the system has given us such a good look at our stock e.g. what been sitting on shelve too long and clients e.g. when last purchased product that we have been able to react quickly to issues. Feedback from clients love the on line appointment, the text for their birthdays and the Kitomba $$ loyalty programme. The team - It has been great to set up the commission system for each employee, the ability to work out their wages in one easy action is fantastic. We also use the reporting system on K1 i.e. benchmarking to show each team member how they are going. If there is a con to the system it is that while everything is there to use from day one I have found it best to introduce the great systems in a balanced way. This aids the team and also makes sure the learning is there before the next training. I prioritised what I was having the most issues with then went to it Overall I highly recommend this product

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Kitomba

Salon and Spa Software. Making you more successful.

Veronica Hardanava

Easy Kitomba

Used daily for 2+ years
Reviewed 2019-05-23
Review Source: Capterra

The best costumer service i have ever come across. Everything is made easy, everything is explained and sorted within a few minutes.

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Kitomba

Salon and Spa Software. Making you more successful.

evin austin

The customer service has always been fantastic, always happy to guide me through any issues

Used daily for 2+ years
Reviewed 2018-05-01
Review Source: Capterra

I like the benchmark settings, the reports and the accessibility on my phone to change or update appointments

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Kitomba

Salon and Spa Software. Making you more successful.

Jenny Cousins

Have been with Kitomba for many years, good to know it just keeps ticking along..

Used daily for 2+ years
Reviewed 2018-05-01
Review Source: Capterra

Lower DNA rate than many

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Kitomba

Salon and Spa Software. Making you more successful.

poppy liu

overall is ok, easy to use

Used daily for 2+ years
Reviewed 2018-04-24
Review Source: Capterra

Customer service is always helpful when we need to call them! Easy to put colour notes in, and easy to book in appointments and rebooking of clients.

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Kitomba

Salon and Spa Software. Making you more successful.

Georgina Webster

Easy to use

Used daily for 2+ years
Reviewed 2018-04-27
Review Source: Capterra

record keeping & reports make it easy to see what is happening on a daily basis.

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Kitomba

Salon and Spa Software. Making you more successful.

Marjorie Smith

Kitomba review

Used daily for 2+ years
Reviewed 2019-05-27
Review Source: Capterra

We love kitomba. Its ease of access means less downtime for therapists. Great reports which can be easily adapted to personal salon needs.

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Kitomba

Salon and Spa Software. Making you more successful.

Sue Brown

considering the time difference Kitomba support is good

Used daily for 2+ years
Reviewed 2018-04-24
Review Source: Capterra

smooth running of salon

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Kitomba

Salon and Spa Software. Making you more successful.

Sharon Trendle

Overall very good.

Used daily for 2+ years
Reviewed 2018-05-01
Review Source: Capterra

Easy to use. I like being able to sign into k1 from home. Good for staff to be able to check in. Love clients being able to confirm appointments.

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Kitomba

Salon and Spa Software. Making you more successful.

Jasmine Douglas

We have had kitomba for 5 years. It is easy to use, has all the reports you need and great support.

Used daily for 2+ years
Reviewed 2018-05-24
Review Source: Capterra

Its very easy for everyone to use and creates useful reporting. The appointment confirmation is very helpful. It is cost effective

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Kitomba

Salon and Spa Software. Making you more successful.

Kirsten Fulcher

Absolutely love how easy kitomba is to use. And the staff are always helpful.

Used daily for 2+ years
Reviewed 2018-05-24
Review Source: Capterra

Love the text messaging reminders, love the support, love how easy it is to use. Love that they are always bribing out new features.

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Kitomba

Salon and Spa Software. Making you more successful.

Sara Collins

I have been using Kitomba for over 6 years in our business and absolutely love it

Used daily for 2+ years
Reviewed 2018-04-27
Review Source: Capterra

The software is very easy to use and if anything does go wrong the customer support is amazing and they will get you sorted very quickly

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Kitomba

Salon and Spa Software. Making you more successful.

Isabell Pearaon

Best salon softwear I’ve used

Used daily for 2+ years
Reviewed 2018-08-27
Review Source: Capterra

Love the weekly business summaries has everything I need to see at a glance wot each girl is achieving

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Kitomba

Salon and Spa Software. Making you more successful.

Treena Albert

Expensive but lots of functions

Used daily for 2+ years
Reviewed 2018-05-01
Review Source: Capterra

Easy to use and has a lot of functions. The help desk is usually very helpful and return call quickly

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Kitomba

Salon and Spa Software. Making you more successful.

maria zintschenko

Kitomba

Used daily for 2+ years
Reviewed 2018-08-27
Review Source: Capterra

Does not allow you to delete names etc when you have gone wrong.

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Kitomba

Salon and Spa Software. Making you more successful.

Emily Dorning

Kitomba

Used daily for 2+ years
Reviewed 2019-05-23
Review Source: Capterra

It’s super easy, convenient and quick to use and my staff have found it great to learn with

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Kitomba

Salon and Spa Software. Making you more successful.