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Scout
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Dog walking and pet sitting solution
Table of Contents
Scout - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Scout overview
What is Scout?
Scout is a cloud-based solution designed to help pet sitting and dog walking businesses with appointment scheduling and billing. Key features include custom branding, location and time tracking, document management, employee performance assessments, lead generation, and notifications.
The application helps sitters maintain multiple pet profiles, track job progress, and capture photos during check-in/check-out. Managers can use the solution to create custom bills, automate payment processes for various modes, and generate invoices. Scout comes with a vault feature, which lets staff members archive, as well as share vaccination records with owners through a clickable link.
Scout integrates with third-party calendar applications such as iCal, Google Calendar, Outlook, and more. The platform enables pet owners to create bios and provide information such as animal behavior, routine, feeding time, and medications for the sitters. Clients can use the mobile app to schedule/cancel services, as well as receive details of activities via e-report cards at the end of the visit.
Starting price
per month
Alternatives
with better value for money
Scout’s user interface
Scout pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.6
Ease of use
4.9
Customer support
4.9
Reviews sentiment
What do users say about Scout?
Reviewers appreciate Scout for its outstanding customer service, quick support responses, and user-friendly design that makes daily operations easier. They say the app streamlines scheduling, billing, and communication, saving significant time and helping them present a professional image to clients. They find automated invoicing and appointment management especially helpful for running their businesses efficiently.
Users report their clients love the app’s simplicity, attractive interface, and real-time updates about pet care. They indicate that most clients easily adapt to using Scout, though some mention minor difficulties with setup or feature limitations. They feel the app improves transparency and organization for pet care services.
Select to learn more
Who uses Scout?
Based on 88 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Scout's key features
Most critical features, based on insights from Scout users:
All Scout features
Features rating:
Scout alternatives
Scout
Starting from
25
Per month
Paw Partner
Starting from
44.99
Per month
Groomsoft
Starting from
29.95
Per month
GoReminders
Starting from
8
Per month
Scout pricing
Value for money rating:
Starting from
25
Per month
User opinions about Scout price and value
Value for money rating:
To see what individual users think of Scout's price and value, check out the review snippets below.
Tasha T.
Business Owner
Ashley R.
Owner
Scout integrations (7)
Top integrations
Scout customer support
What do users say about Scout customer support?
Customer support rating:
We analyzed 47 verified user reviews to identify positive and negative aspects of Scout customer support.
A significant portion of users highlight Scout's customer service as exceptionally responsive and friendly.
A number of users mention support responds to questions or issues within minutes, often providing effective solutions.
Multiple users appreciate that the support team is proactive, open to suggestions, and genuinely invested in customer success.
Widespread user sentiment notes that support is knowledgeable, approachable, and makes even small businesses feel valued.
Support options
Training options
To see what individual users say about Scout's customer support, check out the review snippets below.
“I'm a one-person company, but I'm treated like I'm one of Scout's most lucrative clients. Whenever I have a question, I usually get a response within a minute or two.”
Willie B.
Owner
“The software itself worked great not only for me, but for my clients too - I heard nothing but good things from them! When I had questions for the Scout team, I would always get a speedy and friendly response.”
Sarah J.
Small Business Owner
“Scout's customer service is top notch and they always reply quickly to my questions with solutions that work.”
Elizabeth S.
Owner
Scout FAQs
Scout has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Scout?
Scout has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Scout support?
Scout supports the following languages:
English
Q. Does Scout support mobile devices?
Scout supports the following devices:
Android, iPad, iPhone
Q. Does Scout offer an API?
Yes, Scout has an API available for use.
Q. What other apps does Scout integrate with?
Scout integrates with the following applications:
Microsoft Outlook, Zapier, Gusto, Stripe, Google Calendar, Xero
Q. What level of support does Scout offer?
Scout offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)
