DoTimely Pricing, Features, Reviews & Comparison of Alternatives

DoTimely

Mobile, all-in-one dog walking & pet sitting solution

4.79/5 (39 reviews)

DoTimely overview

DoTimely is an all-in-one management solution for pet sitting, dog walking, grooming and training businesses with features for scheduling, invoicing, communication tools, and more. Users can run their business from anywhere, using their mobile device.

Customers or staff can schedule and manage appointments, including one time, short duration or recurring appointments. Users get complete flexibility on when they want to generate an invoice. Any appointment that is on the schedule can be invoiced, and is directly connected with scheduling. DoTimely's bulk invoicing allows users to create invoices and collect payments for the business in just a few clicks. Late payments and lost revenue are a thing of the past with automated invoicing and secure payment processing.

DoTimely's GPS tracking can be turned on or off for individual service. Users can get alerted when a service starts or ends and appointment is requested or cancelled. Choose if customers get notifications, and keep the walkers and customers in the loop. Delight customers and verify service using photos. Employees can verify the services by taking a photo for start and end of service.

Track schedules and progress of appointments in a day with the color coded calendars in day and month views. View visit reports for completed appointments or make edits to adjust prices and add ons. Staff can access their schedules, paystubs and messages online, and are notified for any schedule changes via mobile notifications and emails. DoTimely users can access the platform from web or mobile.
dotimely.com

Pricing

Starting from
$0.25/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
DoTimely screenshot: Run the business from anywhere, using any mobile device.DT QuickOverviewDoTimely screenshot: Appointment listDoTimely screenshot: Invoices overviewDoTimely screenshot: SchedulingDoTimely screenshot: Staff management

DoTimely reviews

Excellent
31

Very good
8

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.7
  4.8
  4.9
Brett Schweizer

DoTimely Review - Very Valuable

Used daily for 1-2 years
Reviewed 2019-02-15
Review Source: Capterra

DoTimely is the best software I've encountered in a long time. From the design/layout to compatibility and all the way to the functionality/ease of use, DoTimely's performance has gone above and beyond anything I could have dreamed of. DoTimely has made managing my business 100 times easier and they are always coming out with new features and additions which always add value to my business as well as my clients. With features like Schedule Forwarding and Automated Invoicing, I have been able to automate parts of my business that I previously could not. I can't emphasize enough how valuable this is. Not only does it allow my team and me more time to focus on our daily tasks, but it increases customer satisfaction because their requests are answered a lot quicker with features like Schedule Forwarding. The DoTimely team is constantly coming out with new features which always make running my business easier and more efficient. I always look forward to what they roll out next! The DoTimely team is also very easy to work with and always want to provide the best possible service they can to their customers. They work to accommodate your needs and are always there if ask for their assistance!I absolutely love DoTimely and do not know what I would do without it. One of the things I like most about DoTimely is how easy it is to use. Not only for my team and I, but for my clients as well. When I bring on new clients, I give them a brief description of DoTimely and how it is used in regards to the service we provide. I then send them the welcome email with the Login/Password and tell them to "call or email me if they have any questions about DoTimely". I never receive that call or email because of how easy DoTimely is to use. They are able to figure out exactly what they want to do because of how easy it is to use. The same goes for my staff. The second thing I like about DoTimely is its functionality and features. This software's performance receives an A+ from me and is unrivaled. DoTimely is a one stop shop with all of the features it includes whether it be managing, scheduling, invoicing, messaging, and the list goes on and on. This allows me to meet the needs of my clients as well as the needs of my staff and business. The value it has added to my business is indescribable and has exceeded my wildest expectations. Another thing I love about DoTimely is the amount of time it has saved my staff and me. With features like Schedule Forwarding, I am able to automate parts of my business I previously could not. This allows me to focus on things such as responding to customer emails/calls, acquiring new clients , and hiring new employees.

Read the full review

Joshua Klein

Our experience running our pet care business on DoTimely's platform has been very positive!

Used daily for 6-12 months
Reviewed 2018-01-15
Review Source: Capterra

If you own/operate a pet care business, DoTimely is the single-most important tool you need to stay organized and efficient.DoTimely offers pet care business owners a 360 solution for running their business. We have used competitor platforms in the past and DoTimely is leaps and bounds ahead of them, in terms of features, ease of use, innovation, organization, customer service, etc. The most impressive aspect for us has been the combination of customer service, acceptance of customer feedback and then speed of innovation in response to feedback. We have had dozens of feedback email conversations and a couple of conference calls directly with the co-founder and Head of Product of DoTimely, discussing ways to make the platform even better. They have welcomed these discussions, made us feel like true partners and then followed up with solutions that are then implemented into the platform very quickly (I'm talking within hours or up to a few weeks, depending on the complexity). You just don't see that kind of partnership between most software companies and their clients. If they'll even give a client the "time of day" to discuss feedback, it would generally be followed with a "We appreciate your feedback and we will take it into consideration for the future." DoTimely is the polar opposite and it's so refreshing. One of our favorite features is the in-app chat. It allows for real-time chatting between us (the business owners), our team members and our clients. Personal touch and relationships are a huge part of our business and the chat feature allows us to seamlessly keep in touch daily.

Read the full review

Dina Marto

So Happy I found this!

Used daily for 6-12 months
Reviewed 2019-01-29
Review Source: Capterra

I began using this service for my dog walking business about 7 months ago and I love the ease of use, both desktop and the app. It's very customizable and their customer service is exceptional. They really seem like they are looking to improve user experience and value your input and questions. Whenever I email them a question I get a reply very quickly and they are eager to assist and always friendly. The cost to use is very very reasonable especially for the everything you're getting. The GPS map and the photos are great, and the app always works. So far it's never been down or had glitches and I use it daily. Some of my customers have commented on how much they love it and it's easy for them to schedule walks and keep in touch with us, view invoices, input vet info, etc. You can also see how your business is doing $$$ weekly, daily, or by service. This is a fantastic product and I'm very happy I found it and certainly recommend it to anyone looking to keep their business organized and simple, yet customizable.

Read the full review

Emily Robertson

Great!

Used daily for less than 6 months
Reviewed 2018-10-10
Review Source: Capterra

Overall DoTimely is making a great start into the pet software market. If they can continue to improve their product the way they are doing I’m sure they will be matching their competitors soon! I am very happy using it for my business and I’m excited to see the above features implemented I have been using DoTimely for 2 months now and it has helped my business in so many ways so far. - customers always comment how professional it is and they love that they can book so easily - my bookings have increased - it says me so much time, especially when it comes to scheduling staff - having everything in one place is so helpful - customer support is outstanding, I always receive a response within a couple of hours.

Read the full review

Jena Newman

DoTimely has been a game changer for this small business

Used daily for 1-2 years
Reviewed 2018-08-22
Review Source: Capterra

As they are a new app there are still some things they need to iron out. However, they are open to suggestions and answer questions very quickly and are very helpful in fixing the problem. If they can't fix it, then it is now on the list of things they work on for the future. So far they have fixed everything they said they would. This app has streamlined my business and made it significantly easier to book appointments, close out appointments and keep accountability with my walkers. My clients love it. My walkers love it. Win. Win.My clients love all of the perks that come with this app. They love seeing the GPS so that they know for sure the walker was there when they said they were and how far they actually walked their dog. This is huge since we are a business relying on accountability.

Read the full review

DoTimely pricing

Starting from
$0.25/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Essential: Free

Pro: *$0.25 per Invoice

Elite: From $689 per month

*$0.25 for each Invoice under the amount of 100. $0.69 for each Invoice over the amount of 99.
All Prices are in USD.

DoTimely features

Automatic Notifications
Billing & Invoicing
Calendar Management
Electronic Payments
Invoice Management
Reporting & Statistics

API (114 other apps)
Accounting Integration (64 other apps)
Activity Dashboard (100 other apps)
Activity Tracking (63 other apps)
Automatic Reminders (72 other apps)
Client Portal (60 other apps)
Customizable Reporting (75 other apps)
Data Import/Export (61 other apps)
Document Storage (60 other apps)
Inventory Management (81 other apps)
Inventory Tracking (66 other apps)
Real Time Data (61 other apps)
Search Functionality (70 other apps)
Third Party Integration (87 other apps)

Additional information for DoTimely

Key features of DoTimely

  • Photo management
  • Customer management
  • Pet birthday tracking
  • Pet grooming
  • Native mobile app
  • Extensive reporting
  • GPS route tracking
  • Real time messaging
  • Invoicing
  • Scheduling
  • Secure customer data
  • Notifications
  • Photos
  • Staff management
  • White label / custom solution
  • Client self service
  • Calendar management
  • Appointment management
View All Features

Benefits

Leverage DoTimely platform to allow staff and customers to self service so that the users can focus on other tasks.

DoTimely helps users automate most of the routine tasks and increase accountability for everyone, keeping pet owners, dog walkers and pet sitters in the loop.

Bulk Invoicing allows users to create invoices and collect payments for the company in just a few clicks.

Have all the information needed to manage the business from anywhere at anytime with DoTimely mobile apps.

Everyone has visibility to the schedule and customers can create appointment requests themselves via the website or the mobile apps.