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DoTimely Pricing, Features, Reviews and Alternatives

DoTimely product overview

Price starts from

15

/user

Per month

What is DoTimely?

DoTimely is an all-in-one management solution for pet sitting, dog walking, training, maid services, carpet cleaning, lawn care, coaching, pool cleaning, pest control and handyman businesses with features for scheduling, invoicing, communication tools, and more. Users can run their business from anywhere, using their mobile device.

Key benefits of using DoTimely

  • Leverage DoTimely platform to allow staff and customers to self service so that the users can focus on other tasks.

  • DoTimely helps users automate most of the routine tasks and increase accountability for everyone, keeping staff and customer in the loop.

  • Bulk Invoicing allows users to create invoices and collect payments for the company in just a few clicks.

  • Have all the information needed to manage the business from anywhere at anytime with DoTimely mobile apps.

  • Everyone has visibility to the schedule and customers can create appointment requests themselves via the website or the mobile apps.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Email/Help Desk
    FAQs/Forum

    Training options

    In Person
    Documentation

    DoTimely pricing information

    Value for money

    4.9

    /5

    84

    Starting from

    15

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    DoTimely features

    Functionality

    4.5

    /5

    84

    Total features

    80

    12 categories

    Most valued features by users

    Reporting & Statistics
    Third Party Integrations
    Billing & Invoicing
    Alerts/Notifications
    Invoice Management
    Electronic Payments
    Scheduling
    Customer Database

    Functionality contenders

    DoTimely users reviews

    Overall Rating

    4.7

    /5

    84

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.32/10
    Rating distribution

    5

    4

    3

    2

    1

    61

    21

    1

    1

    0

    Pros
    I love the functionality of this app and how useful it is for my pet sitting business. It has so many features to compare to the leading competiter.

    PS

    Paige S.

    The DoTimely team is very quick to respond when I have any issues and were so great getting me started on the app. I am so happy I chose this company to help me manage my business.

    JT

    Jeanne T.

    I love it and I'm so glad I switched over from another software. My client's love it also and they can easily book from the app now.

    LO

    Leila O.

    Cons
    Sometimes the schedule takes a bit to update, so you may click on the wrong appointment and cancel it or schedule something for the wrong day.

    AW

    Alex W.

    The only things that missing, for me, is dog boarding features.

    KR

    KIMIKO R.

    My least favorite thing is that some accidents are permanent unless I email them and have them fix it from their end. EX: Putting the wrong expiration date on packages.

    JN

    Jena N.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    DoTimely is the best!

    Reviewed 2 years ago
    Pros

    ease of use, customer service, all in one for my small business

    Cons

    there are some features that can only be done on web vs app. On the go this can sometimes be a challenge but i know the team is working on it.

    Vendor response

    Hi Marissa, Your feedback means a lot to us. Thanks

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The best solution for my business

    Reviewed 2 years ago

    AMAZING! Kudos to the DoTimely team, I really love the app. I'm so happy that many processes that took us a lot of time now they are solved with a click.

    Pros

    When I found about DoTimely I couldn't believe it, it had everything that I needed for my business. It's like they read my mind and built it. They really thought about every bit of what a staff, client and admin would need. On the admin side Packages, subscriptions, calendars, invoices, notifications when packages expire, reports, staff payment, clients, and I could keep mentioning a bunch of great...

    Cons

    As I mentioned, I'm based in Chile and many of our clients and staff don't speak English so that was a challenge. Despite that, I still chose DoTimely over other solutions. It would be great if DoTimely can find a way to link the account with Hubspot and offer more payment gateways.

    Vendor response

    Hi Orquidea, We are really glad that you are having a great experience with DoTimely.It was great to work with you and launch the app in the Spanish language.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    Please read to save yourself a headache.

    Reviewed 2 years ago

    Speaking with the company from the start they were agreeable and excited. I paid for them to import our customers, which then had be be re-done by an employee as it wasn't accurately transcribed. After months of speaking with them they seem to believe that the major draw is online requests and cancellations. Which was something that appealed to me. The functionality to my team just didn't pan out....

    Pros

    The functions it does have mostly run smoothly.

    Cons

    The app is a data hog that has to constantly be connected. If your customer is in an apartment complex that doesn't have connectivity your blind. No access to notes or instructions. If you have a employee with limited data it isn't usable. You have to use a work around if you have future appointments that you have to schedule but aren't' placing on a team member immediately. They want to force people to be paid commision vs an hourly rate.

    Vendor response

    We regularly provide features to improve the software for our customers. There are items that are incorrectly stated. We did not charge for importing the data. In fact, the account was billed for only a single month over many months. We provided data template and imported custom data free of charge. Our support conducted number of training sessions and were available in person to answer the questions. Software...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    5* Software - Dog walking

    Reviewed 2 years ago

    Makes planning multiple dog walks over several staff members a breeze and logs each walk as evidence of it being completed too. Had a glitch with the bookings which was quickly fixed with an email to their support.

    Pros

    Very easy to use Free app for both android and ios Tracks walks brilliantly Individual login for each staff member

    Cons

    Nothing. Does everything we need it too very well.

    Vendor response

    Hi Matthew, Thanks a lot for your feedback. We are glad we are adding value to your business.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Fantastic software!!

    Reviewed 3 years ago

    This software has made my life 100 times easier. It just streamlines everything and brings it all into the same place. Such a great experience for such a great cost.

    Pros

    It is so easy to use and fully customizable for whatever you need it for. I've created so much variation in the system and my clients and employees all find it so easy. The report cards are fantastic and give a since of security to my clients. The customer service is absolutely wonderful! I've never had to wait for very long to get a response and they work out any issues very quickly!

    Cons

    It does glitch every now and then and it will drain your battery life, but so does every other software out there haha.

    Vendor response

    Hi Candice, Your feedback is much appreciated.

    DoTimely FAQs and common questions

    Q. What type of pricing plans does DoTimely offer?

    DoTimely has the following pricing plans:
    Starting from: $15.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of DoTimely?

    DoTimely has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does DoTimely support?

    DoTimely supports the following languages:
    English, French, German, Portuguese, Spanish


    Q. Does DoTimely support mobile devices?

    DoTimely supports the following devices:
    Android, iPad, iPhone


    Q. Does DoTimely offer an API?

    No, DoTimely does not have an API available.


    Q. What other apps does DoTimely integrate with?

    DoTimely integrates with the following applications:
    Stripe, Quickbooks Online, Mailchimp, Xero


    Q. What level of support does DoTimely offer?

    DoTimely offers the following support options:
    Chat, Email/Help Desk, FAQs/Forum

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