ALICE Receptionist - 2026 Pricing, Features, Reviews & Alternatives

ALICE Receptionist is a complete visitor management solution, with options for ID scanning and checking guests against national registries, real-time video and chat communication, digital content, and more. The Windows-based app connects with hardware to act as a virtual receptionist and connect guests with employees, with functions for greeting guests, aiding visitor registration, notifying staff when a guest checks in, informing visitors on business or local information and enhancing security.

The all-in-one visitor management solution aims to help organizations looking for a technological solution to manage and process visitors to their desired destination upon arrival. Built with enterprise organizations in mind, ALICE Receptionist includes features to greet and register visitors, alert and connect visitors with employees via phone or video calls, and provide interactive information to assist visitors when they arrive at a building or office. Due to out-of-the-box integrations with third-party tools such as Microsoft Active Directory, Skype for Business, Office 365, and any SIP-based Voice over IP Phone (VoIP) system, ALICE Receptionist is positioned to seamlessly integrate into most enterprise IT workflows.

For small and medium-sized companies, ALICE Receptionist offers cloud communications and hosted content options including custom pre-recorded video greetings, live personal greetings, and interactive widgets for presenting content and information such as maps, calendars, company directories, local weather, images, videos, and more. When visitors arrive at the business building, ALICE Receptionist’s pre-recorded video personalities greet each visitor and provide on-screen video instructions when needed (with support for 8 languages). With ALICE Receptionist, employees can see live streaming videos of the visitors in the lobby and interact with them from their desks. If the employee chooses to share their video, visitors will be able to see and communicate with that employee on the ALICE screen.