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Attentive
5
89
4
17
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled SMS and email marketing platform
Table of Contents
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Attentive - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Attentive overview
Based on 108 verified user reviews
What is Attentive?
By industry, Attentive reviewers are most commonly professionals in apparel & fashion (22%). The most frequent use case for Attentive cited by reviewers is SMS marketing (94% of reviewers).
What are the most popular integrations for Attentive?
The Attentive integration most frequently cited by reviewers is Klaviyo, an email marketing product rated 4.8 out of 5 for its integration with Attentive.
Starting price
Alternatives
with better value for money
Pros & Cons
SMS Marketing
Customer Support
Dashboard and Analytics
Campaign Reporting
Attentive’s user interface
Attentive pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about Attentive?
By industry, Attentive reviewers are most commonly professionals in apparel & fashion (22%). The most frequent use case for Attentive cited by reviewers is SMS marketing (94% of reviewers).
Select to learn more
Who uses Attentive?
Based on 108 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Attentive's key features
Most critical features, based on insights from Attentive users:
All Attentive features
Features rating:
Attentive alternatives
Attentive
Starting from
No pricing info
Project Broadcast
Starting from
7
Per month
SlickText
Starting from
29
Per month
EZ Texting
Starting from
25
Per month
Attentive pricing
Value for money rating:
Starting from
No pricing info
User opinions about Attentive price and value
Value for money rating:
To see what individual users think of Attentive's price and value, check out the review snippets below.
Stephen C.
Co-Owner
Stephen C.
Co-Owner
Attentive integrations (58)
Integrations rated by users
We looked at 108 user reviews to identify which products are mentioned as Attentive integrations and how users feel about them.
Integration rating: 4.8 (10)
“its a rival product we just are looking at moving away”
Robert W.
Head of eCommerce
Integration rating: 5.0 (7)
“This is what we use for our front end”
Alex W.
Founder
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
“Customers and administrators alike expect prompt notifications and Mailgun does that at a fraction of the cost of their competitors. I wish all our eCommerce clients would use Mailgun!”
“Turn any site into a shop in minutes”
Benjamin W.
Lead Engineer and General Manager
Integration rating: 5.0 (1)
“We use Zapier to connect our boards and automate some of our projects.”
Patricia D.
Manager Business Administration
Attentive customer support
What do users say about Attentive customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Attentive customer support.
Widely noted by reviewers, Attentive's customer support team is responsive, proactive, and consistently goes above and beyond.
Multiple users highlight the ease of reaching support and appreciate real-time assistance and weekly check-ins.
A number of users value the knowledgeable client strategy and success teams who provide tailored guidance and education.
Frequently reported by users, Attentive listens to feedback, schedules calls, and works to ensure client satisfaction and success.
Support options
Training options
To see what individual users say about Attentive's customer support, check out the review snippets below.
“Attentive stands out with their customer service and the efforts they put behind educating their customers and putting on virtual events to help us achieve our goals.”
Jchon P.
Director of IT
“Attentive lives up to its name by providing outstanding service & support for every type of user - novice to expert.”
Michele V.
Director of Client Services
“Overall they were helpful but i had so many technical issues that i ended up not being able to properly use the service to it's fullest potential”
Sarah F.
Owner
Attentive FAQs
Q. What is Attentive used for?
Attentive is an AI-powered SMS and email marketing platform that enables businesses to deliver personalized messaging experiences across multiple channels. The platform integrates SMS, RCS (Rich Communication Services), and email capabilities to help organizations connect with their customers through targeted campaigns. Attentive's system collects and transforms customer data into actionable insights, allowing for real-time personalization of messages based on individual preferences and behaviors. The platform offers comprehensive list management tools that facilitate subscriber growth through engaging sign-up units, while the Attentive Signal feature helps identify and engage website visitors. Advanced analytics capabilities provide detailed, customizable reports that enable data-driven decision making. The AI technology at the core of Attentive allows marketers to create and distribute high-performing campaigns efficiently, with the system automatically adjusting for optimal audience targeting using both historical and real-time data. The platform includes over one hundred integrations with e-commerce, customer service, loyalty, and data platforms to streamline marketing operations. Attentive provides industry-specific solutions for retail, e-commerce, travel, hospitality, food, beverage, entertainment, media, fitness, and wellness sectors. The platform supports international messaging across twenty countries and includes tools designed for compliance risk management. The system ensures message deliverability even during peak periods and offers specialized guidance through its customer success program. Performance metrics indicate that businesses using Attentive can achieve higher list growth, return on investment, and conversion rates.
Q. What level of support does Attentive offer?
Attentive offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
