App comparison
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BNA
The most effective customer engagement tool.
BNA Alternatives & Competitors (2026)
Top 8 free alternatives

800.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Telephony tool for searching & activating toll-free numbers


Value for money
Starting price
No pricing info
Functionality
Live Chat
5/5
Voicemail Transcription
5/5
Customizable Reports
5/5
Top Features
Campaign Management
N/A
Surveys & Feedback
N/A
Customizable Branding
N/A

Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs


Value for money
Starting price
No pricing info
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
Survey/Poll Management
N/A
Churn Management
N/A
Engagement Tracking
N/A

Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople


Value for money
Starting price
No pricing info
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Customer Experience Management
N/A
VoIP
N/A
Surveys & Feedback
N/A

Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts


Value for money
Starting price
No pricing info
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Churn Management
N/A
Monitoring
N/A
Real-Time Data
N/A

Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt


Value for money
Starting price
No pricing info
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Campaign Management
N/A
Event Triggered Actions
N/A
Multi-Channel Communication
N/A

Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business


Value for money
Starting price
No pricing info
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Feedback Management
N/A
Campaign Management
N/A
Email Management
N/A

Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.


Value for money
Starting price
No pricing info
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
VoIP
N/A
Campaign Management
N/A
Real-Time Monitoring
N/A

Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp


Value for money
Starting price
No pricing info
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Email Management
N/A
Churn Management
N/A
VoIP
N/A

Rocketlane
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A client-centric, next-gen PSA tool


Value for money
Starting price
No pricing info
Functionality
Activity Dashboard
5/5
Project Tracking
5/5
Customer Experience Management
5/5
Top Features
Survey/Poll Management
N/A
Campaign Management
N/A
Interaction Tracking
N/A

HubSpot Sales Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freemium email productivity & tracking for sales teams


Value for money
Starting price
No pricing info
Functionality
Reminders
5/5
For Startups
5/5
Opportunity Management
5/5
Top Features
Real-Time Monitoring
N/A
Churn Management
N/A
Multi-Channel Communication
N/A

Weave
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution


Value for money
Starting price
No pricing info
Functionality
Communication Management
5/5
File Sharing
5/5
Call Transfer
5/5
Top Features
API
N/A
VoIP
N/A
Real-Time Monitoring
N/A


Value for money
Starting price
No pricing info
Functionality
Discussions/Forums
5/5
Reporting/Analytics
5/5
Recurring/Subscription Billing
5/5
Top Features
Survey/Poll Management
N/A
Churn Management
N/A
Multi-Channel Communication
N/A


Value for money
Starting price
No pricing info
Functionality
Gamification
N/A
Membership Management
N/A
Customer History
N/A
Top Features
Contact Database
N/A
Engagement Tracking
N/A
Interaction Tracking
N/A


Value for money
Starting price
No pricing info
Functionality
Rewards Management
5/5
Loyalty Program
5/5
Reporting/Analytics
5/5
Top Features
Churn Management
N/A
VoIP
N/A
Customizable Reports
N/A


Value for money
Starting price
No pricing info
Functionality
User Interaction Tracking
5/5
Customer Journey Mapping
5/5
Activity Dashboard
5/5
Top Features
Churn Management
N/A
Third-Party Integrations
N/A
Customizable Fields
N/A


Value for money
Starting price
No pricing info
Functionality
Callback Scheduling
5/5
Queue Management
4.9/5
IVR
4.8/5
Top Features
Campaign Management
N/A
Customizable Branding
N/A
Engagement Tracking
N/A


Value for money
Starting price
No pricing info
Functionality
File Sharing
5/5
Auto-Dialer
5/5
Screen Sharing
5/5
Top Features
Alerts/Notifications
N/A
Visual Analytics
N/A
Customizable Branding
N/A


Value for money
No pricing info
Starting price
No pricing info
Functionality
Feedback Management
5/5
NPS of Customers
5/5
Heatmaps
5/5
Top Features
Email Management
N/A
Contact Database
N/A
VoIP
N/A


Value for money
Starting price
No pricing info
Functionality
Computer Telephony Integration
5/5
Campaign Management
5/5
Caller ID
5/5
Top Features
Churn Management
N/A
Visual Analytics
N/A
Event Triggered Actions
N/A


Value for money
Starting price
No pricing info
Functionality
Queue Management
5/5
Campaign Management
5/5
Collaboration Tools
5/5
Top Features
Churn Management
N/A
Feedback Management
N/A
Real-Time Notifications
N/A
