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BrightHR
5
135
4
26
3
7
2
2
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HR software and guidance for SMEs
Table of Contents
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BrightHR - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
BrightHR overview
What is BrightHR?
BrightHR is a complete HR software solution that transforms the way you manage your team. Since 2015, we’ve helped over 120,000 businesses worldwide streamline their HR processes with our intuitive, user-friendly tools - freeing up their time to focus on what matters most - growing their business.
As a business owner, you are the HR manager, Health & Safety coordinator, payroll lead, and everything in between. That’s why we’ve brought all those essential yet time-consuming tasks together into one simple platform.
But BrightHR is more than just smart software. We also provide 24/7 HR and employment law advice, unlimited document storage, payroll software and support, health & safety tools and guidance, performance management, employee wellbeing resources, and a suite of intuitive HR apps to support your daily operations.
Designed to grow with your business, BrightHR is flexible enough for startups and robust enough for large, expanding teams.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
HR Compliance
User Interface
Contract Cancellation
BrightHR’s user interface
BrightHR pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.4
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about BrightHR?
It’s a platform that makes managing people processes feel structured and manageable, and a support team that ensures you’re never left figuring things out alone.
Select to learn more
Who uses BrightHR?
Based on 176 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
BrightHR's key features
Most critical features, based on insights from BrightHR users:
All BrightHR features
Features rating:
BrightHR alternatives
BrightHR
Starting from
4.5
/user
Per month
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Starting from
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Per month
Rippling
Starting from
8
/user
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BrightHR pricing
Value for money rating:
Starting from
4.5
/user
Per month
User opinions about BrightHR price and value
Value for money rating:
To see what individual users think of BrightHR's price and value, check out the review snippets below.
Stacey L.
Director Owner
Ikponmwosa O.
Business development manager
BrightHR integrations (3)
Integrations rated by users
We looked at 176 user reviews to identify which products are mentioned as BrightHR integrations and how users feel about them.
Integration rating: 4.0 (2)
“use Bright safe initially for risk assessments, training etc. BUT Local authority insisted on their risk assessment protocol and template that we no longer could use BrightSafe for this”
Paula K.
Director
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“export to Xero for accouting purpose.”
Yu N.
Director
Other top integrations
BrightHR customer support
What do users say about BrightHR customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of BrightHR customer support.
Widely noted by reviewers, BrightHR's support team responds quickly and efficiently to queries, making setup and troubleshooting smooth.
A significant portion of users highlight the team's patience, professionalism, and helpfulness during onboarding and ongoing support.
Frequently reported by users, customer support provides clear guidance, training, and practical advice, making users feel supported at every stage.
Support options
Training options
To see what individual users say about BrightHR's customer support, check out the review snippets below.
“It’s a platform that makes managing people processes feel structured and manageable, and a support team that ensures you’re never left figuring things out alone.”
Gwyneth L.
HR Support
“For charities, community organisations, and small to medium employers, it offers very strong value for money and a trusted source of HR support.”
Darren T.
Chief Executive Officer
“There are some mandatory features and tasks that needs to be added to the Bright safe(health and safety component of the system ) like the CQC compliance updates, basic care plans and assessments templates for domiciliary care providers ,daily tasks & some other stuffs which makes it incomplete and the system can not be rated as ALL IN ONE.”
Evelyn I.
Registered Manager
“My experience with this company has been marked by significant communication breakdowns. When seeking specific information and answers to detailed questions, I was repeatedly transferred between agents without receiving the precise materials or responses I required.”
Natalie Y.
CEO
