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BroadVoice Cloud PBX Logo

Broadvoice b-Hive Cloud Communications for SMBs

Table of Contents

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BroadVoice Cloud PBX - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

BroadVoice Cloud PBX overview

What is BroadVoice Cloud PBX?

Broadvoice is a leading business VoIP provider for small to medium businesses. Unify your business phone, video conferencing, and texting under a single phone number.

Stay connected whether at your desk or on the field, never miss an important call.

Easy-to-use platform with added features including auto-attendant, visual voicemail, and mobile app.

Trusted by small to medium businesses for fast implementation, quality, and reliable service, at an affordable cost.

Key benefits of using BroadVoice Cloud PBX

Unlimited International Calling
- Call globally to over 200 countries without overages.

Call Recording
- Includes 500 MB of storage per seat.

Auto Attendant
- Manage your company call menus from the admin panel.

Team Collaboration
- Messaging and soft-phone abilities to collaborate from anywhere.

Call Analytics
- Track inbound call breakdown, origin and demographics.

Mobile App
- Call recording, text, SMS from b-hive app.

One Number
- One number for calls, faxes and text messages.

SD-Wan
- Make your network VoIP ready and ensure call quality.

Call Paths
- A cost-effective pricing option for limited call volume.

Bursting
- Instantly expand your call capacity so there’s never a busy signal.

Visual Voicemail
- Speech-to-text lets you read voicemails from anywhere.

Virtual Fax
- Send and receive faxes by email.

Starting price

10per user /
per month

Alternatives

with better value for money


Pros & Cons

Ease of Use

User Interface

Pricing

BroadVoice Cloud PBX’s user interface

Ease of use rating:

BroadVoice Cloud PBX pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(4)
3-4(4)
5(22)

What do users say about BroadVoice Cloud PBX?

Easy to use, just like a landline phone, and has many interoffice features that are helpful as well such as call forwarding for after hours calls, etc.

Select to learn more


Who uses BroadVoice Cloud PBX?

Based on 30 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Legal Services
Construction
Information Technology and Services
Telecommunications
Others

Use cases

- Not enough reviews
-
-
-
-
-

BroadVoice Cloud PBX's key features

Most critical features, based on insights from BroadVoice Cloud PBX users:

Call routing
VoIP connection
Call center management
Call recording
Call conferencing
Call monitoring

All BroadVoice Cloud PBX features

Features rating:

Call queues
Unified communications
Chat/Messaging
Mobile access
Contact management
Call logging
SIP trunking
Voicemail transcription
IVR
Video conferencing
PBX
Performance metrics
Purchasing & receiving
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Online voice transmission
On-Demand recording
Natural language processing
Multi-User collaboration
Multi-Channel communication
Monitoring
Meeting management
Caller id
VoIP
Voice mail
Virtual Extensions
Virtual Call Center
Video call recording
Two-Way audio & video
Third-Party integrations
Text to speech
SMS messaging
SMS marketing
Role-Based permissions
Ring Groups
Reporting/Analytics
Reporting & statistics
Recording
Real-Time updates
Real-Time reporting
Real-Time notifications
Callback scheduling
Call transfer
Call tracking
Call screening
Call reporting
Call list management
Call disposition
Automatic call distribution
Automated routing
Automated attendant
Audio/Video conferencing
Archiving & retention
API
Alerts/Notifications
AI/Machine learning
Activity tracking
Activity dashboard
Access controls/permissions
Live chat
Labor forecasting
Knowledge base management
Interaction tracking
For call centers
File transfer
File sharing
Fax Management
Employee scheduling
Employee directory
Customizable reports
Customizable Caller ID
Customizable branding
Contact database
Conferencing
Computer telephony integration
Communication management
Collaboration tools
Chatbot

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BroadVoice Cloud PBX pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Metered

10

/user

Per month

Features included:

  • Call Forwarding
  • Call Park
  • Domestic $.029/Min
  • Find Me/Follow Me
  • Hot Desking
  • Mobile App
  • SMS $.01/Message
  • Voicemail-to-Email Notification
  • Web Portal

Standard

18

/user

Per month

Features included:

  • Call Forwarding
  • Call Park
  • Communicator
  • Domestic $.029/Min
  • Find Me/Follow Me
  • Hot Desking
  • Local DID
  • Mobile App
  • No-Cost SMS
  • SMS $.01/Message
  • Unlimited Calling
  • Voicemail-to-Email Notification
  • Web Portal

Pro

23

/user

Per month

Features included:

  • Call Catch
  • Call Forwarding
  • Call Park
  • Call Recording
  • Communicator
  • Communicator + Video
  • Domestic $.029/Min
  • Find Me/Follow Me
  • Global Extension
  • Hot Desking
  • Integrations
  • Local DID
  • Mobile App
  • No-Cost SMS
  • One Number
  • SMS $.01/Message
  • Unlimited Calling
  • Virtual Fax
  • Voicemail-to-Email Notification
  • Web Portal

User opinions about BroadVoice Cloud PBX price and value

Value for money rating:

To see what individual users think of BroadVoice Cloud PBX's price and value, check out the review snippets below.

“Love the updates and communication from Broadvoice regarding the services. We are very happy with our decision to move to Broadvoice.”
JB

Jennifer B.

Operations Manager

“It has been amazing, customer service and call logs are incredible. They have all been so kind and so helpful.”
KS

Kate S.

Manager

BroadVoice Cloud PBX integrations (5)

BroadVoice Cloud PBX support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum

Training options

Live Online
Webinars
Videos
In Person
Documentation

BroadVoice Cloud PBX FAQs

Q. Who are the typical users of BroadVoice Cloud PBX?

BroadVoice Cloud PBX has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does BroadVoice Cloud PBX support?

BroadVoice Cloud PBX supports the following languages:
English


Q. Does BroadVoice Cloud PBX support mobile devices?

BroadVoice Cloud PBX supports the following devices:
Android, iPad, iPhone


Q. Does BroadVoice Cloud PBX offer an API?

No, BroadVoice Cloud PBX does not have an API available.


Q. What level of support does BroadVoice Cloud PBX offer?

BroadVoice Cloud PBX offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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