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BroadVoice Cloud PBX

Broadvoice b-Hive Cloud Communications for SMBs

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BroadVoice Cloud PBX Pricing, Features, Reviews and Alternatives

BroadVoice Cloud PBX product overview

Price starts from

$

17.95

/momonth
Per User

What is BroadVoice Cloud PBX?

BroadVoice b-Hive helps call and collaborate from anywhere with a single cloud communication solution that unifies business phones, video conferencing, texting and collaboration under a single phone number.

Key benefits of using BroadVoice Cloud PBX

Unlimited International Calling
- Call globally to over 200 countries without overages.

Call Recording
- Includes 500 MB of storage per seat.

Auto Attendant
- Manage your company call menus from the admin panel.

Team Collaboration
- Messaging and soft-phone abilities to collaborate from anywhere.

Call Analytics
- Track inbound call breakdown, origin and demographics.

Mobile App
- Call recording, text, SMS from b-hive app.

One Number
- One number for calls, faxes and text messages.

SD-Wan
- Make your network VoIP ready and ensure call quality.

Call Paths
- A cost-effective pricing option for limited call volume.

Bursting
- Instantly expand your call capacity so there’s never a busy signal.

Visual Voicemail
- Speech-to-text lets you read voicemails from anywhere.

Virtual Fax
- Send and receive faxes by email.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

In Person
Documentation
Live Online
Webinars
Videos

BroadVoice Cloud PBX pricing information

Value for money

4.3

/5

29

Price starts from

$

17.95

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

BroadVoice Cloud PBX features

Functionality

4.4

/5

29
Total Features79 6 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
Alerts/Notifications
Reporting & Statistics
Contact Management
Chat/Messaging
Activity Dashboard
Mobile Access

Functionality contenders

BroadVoice Cloud PBX users reviews

Overall rating

4.6

/5

29

Positive reviews

90%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.81/10
Rating distribution

5

4

3

2

1

22

4

0

3

0

Pros
Love the updates and communication from Broadvoice regarding the services. We are very happy with our decision to move to Broadvoice.

JB

Jennifer B.

They are incredibly helpful, and always very friendly. I cannot recommend this service enough, and I cannot say enough good things about the people that work for Broadvoice.

JW

Jason W.

It has been amazing, customer service and call logs are incredible. They have all been so kind and so helpful.

KS

Kate S.

Cons
The team we were assigned were all but unresponsive and clueless their customer lives in the midwest (not CA -- shocker, right?). We would contact them because we were unable to put our calls on park.

TR

Tam R.

Didn't work, phones were poor quality and the VoIP capability that it was supposed to have never worked. After being fed up, we called around and got quotes for VoIP systems.

DS

Derrick S.

I should not have done that, in fact I should have cancelled the entire deal when I realized they were not paying attention.

DK

Donald K.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Product supported by an even greater team

Reviewed 5 months ago
Pros

This software provides the highest quality, with dependable and trusted service. The feature and benefits are easy to use and the value for price paid is phenomenal. We were able to double the number of phones for the same prices as what we were paying another provider.

Cons

The product was so easy to set up and use and the training provided was great. Can't find anything that I do not like about this software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Broadvoice should be an option you look at!

Reviewed 5 months ago

I love Broadvoice's Cloud PBX from top to bottom. A solid product and very highly recommend it.

Pros

Broadvoice Bhive / Cloud PBX is a great, easy to use UC software application. It's easy for the customer and it's easy for the administrator and/or I.T. person to navigate through and use. With all of the major features needed in a UCaaS platform, Broadvoice combines great functionality, and use on cell phones desktop, laptop and ipad.

Cons

Interface could be designed a little better, more eye appeal, but overall it works great and no issues.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Be very careful, the support is terrible

Reviewed a year ago

I am very busy and do not have the hours required to get everything set up. You are really on your own with this company. It took months to get it close to where I wanted it and I mistakenly went ahead and approved the porting of my numbers. I should not have done that, in fact I should have cancelled the entire deal when I realized they were not paying attention.

Pros

If it worked as it should it could be very nice, unfortunately it does not. Getting support is a joke!

Cons

Support and the team that set it up. I made it very easy for them and provided a PowerPoint that was very detailed. It was almost like they never even looked at what I sent them. They do not care bout you after they get your signature on that contract.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Offering for Cloud PBX

Reviewed 4 months ago

Outstanding customer service and design.

Pros

Simple to use, deploy and manage. Has served us well for many years.

Cons

What I wanted improved seemed to be addressed in B-Hive. We migrated to that offering now.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Admin & IT Broadvoice review

Reviewed 5 months ago

The system works seamlessly, the company is quick to answer questions, perform walk-throughs and make sure if there is an issue it is resolved. I can not stand "I will get back to you" support like most services today where you have to submit a ticket and wait. BV responds immediately on the phone with a knowledgeable support person.

Pros

Customer Support, Functionality & issues are resolved usually with a single phone call. There was even a feature i didnot like that was changed.

Cons

The problem has been resolved there was a period of time where the system would go down. that has not happened in nearly a year.

BroadVoice Cloud PBX FAQs and common questions

BroadVoice Cloud PBX has the following pricing plans:
Starting from: $17.95/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


BroadVoice Cloud PBX has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business


BroadVoice Cloud PBX supports the following languages:
English


BroadVoice Cloud PBX supports the following devices:
Android, iPhone


No, BroadVoice Cloud PBX does not have an API available.


BroadVoice Cloud PBX integrates with the following applications:
Microsoft Outlook, Microsoft Teams, Salesforce App Cloud


BroadVoice Cloud PBX offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

Most popular BroadVoice Cloud PBX comparisons

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