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Caretime

Built to support home care operations and revenue

Table of Contents

Is this product right for your business?

Find out with a

Caretime - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Caretime overview

What is Caretime?

CareTime is a cloud-based software platform designed for home care organizations to manage operations, documentation, EVV, and billing in one connected system.

CareTime helps align what happens in the field with what gets billed and paid. By connecting scheduling, visit documentation, and EVV data directly to billing workflows, agencies can identify issues early, reduce manual rework, and avoid delays caused by incomplete or inaccurate information.

Caregivers can document visits electronically while meeting program and compliance requirements. Administrators gain real-time visibility into visit status, documentation gaps, and billing readiness—allowing teams to resolve problems before claims are submitted.

CareTime supports Medicaid and Medicare home health billing and offers optional revenue cycle management services for organizations that need additional support.

Starting price

170 /
per month

Alternatives

with better value for money

Pros & Cons

Ease of Use

Organization and Paperless Management

Payroll Management

Customer Support

Employee Time Tracking

Caretime’s user interface

Ease of use rating:

4.0

(55)

Caretime pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(8)

3-4(21)

5(26)

What do users say about Caretime?

Customers should not feel dismissed, disrespected, or burdensome when seeking assistance—especially regarding billing issues, which require accuracy, professionalism, and clear communication.

Select to learn more

Who uses Caretime?

Based on 55 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospital & Health Care

Health, Wellness and Fitness

Individual & Family Services

Use cases

Home Care

Home Health Care

Time Clock

Patient Portal

Workforce Management

Caretime's key features

Most critical features, based on insights from Caretime users:

Employee scheduling

5.0

(4)

Mobile access

4.0

(24)

Calendar management

4.6

(5)

Employee portal

4.5

(2)

Timesheet management

5.0

(2)

All Caretime features

Features rating:

3.9

(55)

Activity dashboard

5.0

(2)

Activity tracking

(0)

Alerts/Notifications

5.0

(1)

API

(0)

Appointment management

3.0

(3)

Approval process control

(0)

Attendance tracking

(0)

Automated scheduling

4.0

(3)

Billing & invoicing

3.8

(17)

Bill payment

(0)

Calendar management

4.6

(5)

Caregiver management

(0)

Care plan management

3.9

(7)

Chat/Messaging

(0)

Claims management

3.3

(4)

Client management

3.8

(9)

Client portal

4.7

(3)

Clock in/out

4.8

(4)

Communication management

(0)

Data import/export

(0)

Document management

(0)

Document storage

2.0

(1)

Drag & drop

(0)

Electronic signature

4.2

(16)

Employee database

(0)

Employee management

4.0

(9)

Employee portal

4.5

(2)

Employee scheduling

5.0

(4)

Employee time tracking

4.8

(4)

For home care providers

(0)

Geofencing

3.0

(2)

GPS

4.0

(8)

HIPAA compliant

4.5

(4)

Historical reporting

(0)

Insurance management

(0)

Invoice management

4.0

(2)

Knowledge base management

(0)

Medical billing

(0)

Mobile access

4.0

(24)

Multi-Location

(0)

Patient records management

3.0

(3)

Point of care system

(0)

Real-Time data

(0)

Real-Time notifications

3.4

(7)

Real-Time reporting

4.0

(3)

Recruitment management

(0)

Reminders

(0)

Reporting/Analytics

3.0

(1)

Reporting & statistics

5.0

(1)

Scheduling

4.4

(14)

Self service portal

(0)

Shift swapping

(0)

Sick leave tracking

(0)

Staff scheduling

(0)

Task management

(0)

Task scheduling

5.0

(1)

Third-Party integrations

3.3

(3)

Time & attendance

(0)

Time off management

(0)

Time off requests

(0)

Timesheet management

5.0

(2)

User management

(0)

Vacation/Leave tracking

(0)

Visit verification

(0)

Caretime alternatives

Caretime

4.0

(55)

Starting from

170

Per month

Free trial

Free version

Ease of Use

4.1

Features

3.9

Value for Money

3.9

Customer Support

3.9

GEOH

4.9

(151)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.9

Value for Money

4.8

Customer Support

4.9

eRSP

4.2

(99)

learn more

Starting from

200

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.2

Value for Money

4.3

Customer Support

4.0

AxisCare

4.7

(729)

visit website

Starting from

200

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.5

Customer Support

4.6

Caretime pricing

Value for money rating:

3.9

(55)

Starting from

170

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Caretime price and value

Value for money rating:

3.9

(55)

To see what individual users think of Caretime's price and value, check out the review snippets below.

“What I like most about Caretime is that I'm able to communicate with caregivers quickly and efficiently when I have new jobs and also it helps out a ton with billing for other services and tracking those services”

Darreyl D.

President

“The platform is easy to navigate, and the customer service has made the entire process of opening and managing my agency feel much less overwhelming.”

Liea E.

Owner

Caretime integrations (4)

Integrations rated by users

We looked at 55 user reviews to identify which products are mentioned as Caretime integrations and how users feel about them.

QuickBooks Online

Integration rating: 1.0 (1)

“quickbooks is where I did all my bookkeeping. was a little clunky to send the balance invoice via honeybook because there was no way to differentiate products and services, which is why i took off one star.”