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Cisco Unified Communications Manager

Communication and collaboration management solution

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Cisco Unified Communications Manager Alternatives

How do Cisco Unified Communications Manager alternatives compare?

VirtualPBX and Bitrix24 stand out as its top competitors based on similarity, popularity and user reviews. When comparing Cisco Unified Communications Manager to its top 100 alternatives, GoToMeeting has the highest rating, with Microsoft Teams as the runner-up, and Cisco Unified Communications Manager ranking 35th place. GoToMeeting has the most reviews with a total of 8,702, while Cisco Unified Communications Manager has 68. Users say GoToMeeting tops the list for value for money followed by Microsoft Teams, while Cisco Unified Communications Manager comes in 47th. Users also say GoToMeeting and Microsoft Teams are the easiest to use, while Cisco Unified Communications Manager takes 49th place.

What are the top 5 alternatives to Cisco Unified Communications Manager?


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Top 100 Alternatives & Competitors to Cisco Unified Communications Manager

VirtualPBX

4.8
(22)

Trusted VoIP for any office, anywhere.

Features

Total

11

68

23

features in common

11

features in common

VirtualPBX's unique features

  • Chat/Messaging

  • Caller Profiles

  • Real Time Analytics

  • Virtual Call Center

Cisco Unified Communications Manager's unique features

  • Role-Based Permissions

  • Two-Way Audio & Video

  • Compliance Management

  • Video Call Recording

Starting from

$14.99/month

Value for money

4.8

1.1

3.7

What users say about VirtualPBX's value for money

Tech support has been very responsive. Received an email from customer service/support to arrange a tutorial if I needed help setting up the system - very helpful to make sure I set it up correctly.

CM

Christi M.

Probably my favorite thing about Virtual PBX is the ability to place and receive calls from "the office" from just about anywhere. Their "follow me" features are very convenient.

Dany H.

Bitrix24

4.0
(478)

100% free CRM, collaboration and communication tool suite

Features

Total

14

356

23

features in common

14

features in common

Bitrix24's unique features

  • Case Management

  • Screen Sharing

  • Live Chat

  • Lead Notifications

Cisco Unified Communications Manager's unique features

  • Video Streaming

  • Video Support

  • Compliance Management

  • Video Call Recording

Starting from

$49/month

Value for money

4.2

0.5

3.7

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

3CX

4.5
(241)

3CX communications system. Web & mobile apps (Android, iOS)

Features

Total

14

83

23

features in common

14

features in common

3CX's unique features

  • SIP Trunking

  • Virtual Call Center

  • Multiple Parties

  • Virtual Extensions

Cisco Unified Communications Manager's unique features

  • Video Streaming

  • Configuration Management

  • Compliance Management

  • Role-Based Permissions

Starting from

$145/year

Value for money

4.3

0.6

3.7

What users say about 3CX's value for money

Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.

LP

Luke P.

Support from the manufacturer is simply outstanding as there knowledge base and support team go the extra mile to help you.

Jimmi N.

GoToConnect

4.5
(582)

The first-ever truly unified voice and video solution.

Features

Total

10

92

23

features in common

10

features in common

GoToConnect's unique features

  • File Transfer

  • Virtual Extensions

  • Conferencing

  • Call Screening

Cisco Unified Communications Manager's unique features

  • Communication Management

  • Call Reporting

  • Compliance Management

  • Video Support

Starting from

$19.95/month

Value for money

4.5

0.8

3.7

What users say about GoToConnect's value for money

Jive was the worst decision we could have ever made as a company. They are dishonest, rude, and tried to double bill us at the end.

DF

David F.

Intuitive UI on admin portal and the voice quality has been great. Also liked the graphical IVR editor - very easy, and the mobile app which is free.

BL

Bob L.

CircleLoop

4.5
(10)

Cloud based business telephony system

Features

Total

9

34

23

features in common

9

features in common

CircleLoop's unique features

  • Real-time Updates

  • Call Conferencing

  • Mobile Access

  • Knowledge Base Management

Cisco Unified Communications Manager's unique features

  • Configuration Management

  • Video Support

  • Compliance Management

  • Two-Way Audio & Video

Starting from

$5/month

Value for money

4.7

1.0

3.7

What users say about CircleLoop's value for money

I like the simpleness of their user interface, it is very easy to use. Their integration is the best, I was able to integrate it with my favorite CRM software.

AR

Anonymous Reviewer

Cain was has been an excellent asset to circle loop going above and beyond to help ensure the product does exactly what we need it to do.

MW

Michael W.

Ring4

4.5
(15)

Second phone number app for texting and calling

Features

Total

8

46

23

features in common

8

features in common

Ring4's unique features

  • Multi-Participant Screen Sharing

  • Real Time Screen Sharing

  • Virtual Extensions

  • Contact Database

Cisco Unified Communications Manager's unique features

  • Communication Management

  • Video Support

  • Compliance Management

  • Third Party Integrations

Starting from

$8/month

Value for money

4.5

0.8

3.7

What users say about Ring4's value for money

I love love love this product. It is helping me communicate with customers in other countries easily.

TC

Tasha C.

Unfortunately I get many spam calls on my regular cell number because it is listed on the web. By changing to a Ring 4 number I am able to block all these spam calls.

DW

David W.

Aline

5.0
(3)

Cloud-based VoIP phone system

Features

Total

10

51

23

features in common

10

features in common

Aline's unique features

  • Employee Directory

  • Live Chat

  • Reporting & Statistics

  • Virtual Extensions

Cisco Unified Communications Manager's unique features

  • Multi-Channel Communication

  • Two-Way Audio & Video

  • Compliance Management

  • Video Call Recording

Acefone

4.8
(29)

VoIP Phone System trusted by modern businesses

Features

Total

12

62

23

features in common

12

features in common

Acefone's unique features

  • Real Time Data

  • CRM

  • Queue Management

  • Voice Mail

Cisco Unified Communications Manager's unique features

  • Video Conferencing

  • Two-Way Audio & Video

  • Compliance Management

  • Video Call Recording

Starting from

$9.99/month

Value for money

4.8

1.1

3.7

What users say about Acefone's value for money

A substantial and marvelous experience with Acefone, they have a knowledgeable, well informed and friendly team that are always accessible to help.

SA

Shakeel A.

Very good Customer Service and 24/7 help center. I would recommend Acefone to everyone out there who would want their service.

NB

Navin B.

Kavkom

4.7
(16)

Predictive dialer and telephony software for telemarketers

Features

Total

7

66

23

features in common

7

features in common

Kavkom's unique features

  • Local Caller ID

  • Power Dialer

  • Inbound Call Center

  • Data Import/Export

Cisco Unified Communications Manager's unique features

  • Communication Management

  • Video Support

  • Compliance Management

  • Unified Communications

Bria

4.3
(89)

VoIP communication and collaboration management solution

Features

Total

14

68

23

features in common

14

features in common

Bria's unique features

  • File Transfer

  • Chat/Messaging

  • Activity Dashboard

  • User Management

Cisco Unified Communications Manager's unique features

  • Video Streaming

  • Video Support

  • Compliance Management

  • Configuration Management

Starting from

$2.95/month

Value for money

4.2

0.5

3.7

What users say about Bria's value for money

Sometimes the red button does not come up, and I am unable to disengage from the call. This is very aggravating and can be embarassing.

JS

Jonathan S.

The feature set is quite robust and you have the ability to connect it to almost any SIP service you like (which is great for users who have their own SIP server).

Sunil M.

RingCentral Contact Center

4.3
(159)

The Collaborative Contact Center solution from the industry

Features

Total

10

97

23

features in common

10

features in common

RingCentral Contact Center's unique features

  • CRM

  • Alerts / Escalation

  • Callback Scheduling

  • Performance Management

Cisco Unified Communications Manager's unique features

  • Communication Management

  • Video Support

  • Compliance Management

  • Unified Communications

Value for money

4.1

0.4

3.7

What users say about RingCentral Contact Center's value for money

Janna was my technical support representative and she was excellent. She had a great attitude.

MK

Mandy K.

So far so good, very helpful. I like that a human answers the phone if I have questions or I can go through the chat feature.

ca

christine a.

CallTrackingMetrics

4.6
(62)

The Only All-in-One Call Tracking & Contact Center Solution

Features

Total

11

120

23

features in common

11

features in common

CallTrackingMetrics' unique features

  • FCC Compliance

  • Agent Interface

  • Phone Key Input

  • Analytics/ROI Tracking

Cisco Unified Communications Manager's unique features

  • Configuration Management

  • Video Support

  • Compliance Management

  • Unified Communications

Starting from

$39/month

Value for money

4.6

0.9

3.7

What users say about CallTrackingMetrics' value for money

They also follow-up to ensure everything is still going well with the issue/update. CTM works great for our clients, and its great to know the Customer Service is there to support us when we need it.

MG

Molly G.

The support team is also consistently helpful and responsive as is our dedicated account representative.

SK

Stephen K.

Cloud Softphone

3.0
(1)

VoIP solution for designing and deploying softphones

Features

Total

13

29

23

features in common

13

features in common

Cloud Softphone's unique features

  • Alerts/Notifications

  • Caller Profiles

  • File Sharing

  • Labeling

Cisco Unified Communications Manager's unique features

  • Role-Based Permissions

  • Video Support

  • Access Controls/Permissions

  • Unified Communications

Freshdesk Contact Center

3.8
(27)

Modern Phone System for customer support & sales

Features

Total

12

64

23

features in common

12

features in common

Freshdesk Contact Center's unique features

  • Scheduled Recording

  • Outbound Call Center

  • Softphone

  • Knowledge Base Management

Cisco Unified Communications Manager's unique features

  • Role-Based Permissions

  • Video Call Recording

  • Compliance Management

  • Communication Management

Starting from

$15/month

Value for money

3.7
3.7

What users say about Freshdesk Contact Center's value for money

The response time of ticket is really bad and the most terrible is that the responses are only "we take care of the problem and someone will help you" which does not happen.

AH

Alois H.

I really like this app because it can evaluate agent's performance and analyse the call volume weekly and monthly. Furthermore, the sound quality is good when contacting with customers.

HP

Hue P.

CloudTalk

4.5
(221)

Cloud-based call center software for sales and support teams

Features

Total

14

122

23

features in common

14

features in common

CloudTalk's unique features

  • Customizable Reports

  • On-Demand Recording

  • Phone Key Input

  • Conferencing

Cisco Unified Communications Manager's unique features

  • Video Streaming

  • Two-Way Audio & Video

  • Compliance Management

  • Video Call Recording

Starting from

$20/month

Value for money

4.3

0.6

3.7

What users say about CloudTalk's value for money

Our general impression of CloudTalk is quite positive and are so far very happy with the switch. I would recommend CloudTalk to any business looking to solve all things business phone related.

Swati M.

Top point the dashboard they provide is perfect and it gives you the control you need in order to analyze better your calls and get better results.

IL

Iliana L.

Fonvirtual Virtual PBX

(0)

Private branch exchange (PBX) solution

Features

Total

13

57

23

features in common

13

features in common

Fonvirtual Virtual PBX's unique features

  • On-Demand Recording

  • VoIP

  • Surveys & Feedback

  • Voice Mail

Cisco Unified Communications Manager's unique features

  • API

  • Two-Way Audio & Video

  • Compliance Management

  • Configuration Management

OnSIP

4.7
(7)

Cloud-based softphone and voicemail platform

Features

Total

14

44

23

features in common

14

features in common

OnSIP's unique features

  • Call Disposition

  • Employee Directory

  • Call Logging

  • Voice Mail

Cisco Unified Communications Manager's unique features

  • Video Streaming

  • Two-Way Audio & Video

  • Compliance Management

  • Communication Management

PiPcall

(0)

Business phone system for managing calls via GSM network

Features

Total

8

38

23

features in common

8

features in common

PiPcall's unique features

  • Multiple User Accounts

  • Customizable Caller ID

  • Call Logging

  • User Management

Cisco Unified Communications Manager's unique features

  • Configuration Management

  • Video Support

  • Compliance Management

  • Unified Communications

AVOXI

4.7
(35)

Hosted business phone system and call center solution

Features

Total

12

63

23

features in common

12

features in common

AVOXI's unique features

  • Recording

  • Archiving & Retention

  • Callback Scheduling

  • Survey/Poll Management

Cisco Unified Communications Manager's unique features

  • Multi-Channel Communication

  • Unified Communications

  • Compliance Management

  • Two-Way Audio & Video

Starting from

$7.99/month

Value for money

4.5

0.8

3.7

What users say about AVOXI's value for money

The options management is also very easy and a special mention for the GREAT customer service, which is rare enough nowadays and should be congratulated when good.

CG

Capucine G.

Avoxi has been easy and very professional to work with, the products are great and customer service is top notch. They follow up and are responsive without being intrusive.

AO

Andrew O.

Zoiper

4.4
(87)

Cross-platform VoIP softphone dialer for SIP and IAX systems

Features

Total

11

32

23

features in common

11

features in common

Zoiper's unique features

  • Multi-Language

  • Interaction Tracking

  • Mobile Access

  • Data Import/Export

Cisco Unified Communications Manager's unique features

  • Role-Based Permissions

  • Third Party Integrations

  • Compliance Management

  • Video Call Recording

Starting from

$4.99

Value for money

4.5

0.8

3.7

What users say about Zoiper's value for money

Zoiper is a prominent VoIP client which is used as a softphone and can be integrated with various SIP-based PBX systems. It has a good sound quality and it is easy and intuitive to use and operate.

SE

Stefanos E.

It's makes global calling experience more worthy. It's helps to record the calls over cloud and that is very important for business quality prospective.

AR

Anonymous Reviewer

Ringover

4.6
(152)

100% cloud phone for startups and SMEs

Features

Total

14

80

23

features in common

14

features in common

Ringover's unique features

  • Virtual Extensions

  • Recording

  • Call Center Management

  • VoIP Connection

Cisco Unified Communications Manager's unique features

  • Video Streaming

  • Two-Way Audio & Video

  • Compliance Management

  • Video Call Recording

Starting from

$22/month

Value for money

4.4

0.7

3.7

What users say about Ringover's value for money

Integration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.

WH

Will H.

Generally, it is a great opportunity to have a better alternative as we used Skype for years. After having smoothness in the working process with updates it will be the best of the market.

Rashad G.

RingDNA

4.4
(15)

Sales engagement and call tracking platform

Features

Total

11

102

23

features in common

11

features in common

RingDNA's unique features

  • Dashboard

  • Campaign Management

  • IVR / Voice Recognition

  • Code-free Development

Cisco Unified Communications Manager's unique features

  • Role-Based Permissions

  • Third Party Integrations

  • Compliance Management

  • Two-Way Audio & Video

Value for money

4.7

1.0

3.7

What users say about RingDNA's value for money

Good integration with salesforce. Has good call coaching tools that allow us to look for certain keywords and phrases while coaching.

Tim E.

Anytime you end a call, you get an annoying Warning message saying that you have not yet logged the call.

WW

Wolf W.

Ubefone

(0)

Cloud communication software

Features

Total

13

63

23

features in common

13

features in common

Ubefone's unique features

  • Contact Database

  • CRM

  • Activity Dashboard

  • Voice Mail

Cisco Unified Communications Manager's unique features

  • Authentication

  • Video Support

  • Compliance Management

  • Unified Communications

PanTerra Networks

4.4
(16)

All-in-one simplifies communication & increases performance.

Features

Total

19

133

23

features in common

19

features in common

PanTerra Networks' unique features

  • Approval Process Control

  • Call Screening

  • Real-Time Chat

  • File Transfer

Cisco Unified Communications Manager's unique features

  • Multi-Channel Communication

  • Video Management

  • Video Support

  • Configuration Management

Starting from

$9.95/month

Value for money

4.3

0.6

3.7

What users say about PanTerra Networks' value for money

Cloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.

NH

Nuur H.

Support has been outstanding from my very first call to sales and setup was easy with the help of their vendor team. Would definitely recommend.

SG

Sean G.

GoToMeeting

4.5
(8.7K)

Online meeting software with HD video conferencing

Features

Total

11

106

23

features in common

11

features in common

GoToMeeting's unique features

  • On-Demand Recording

  • Active Directory Integration

  • Real Time Screen Sharing

  • Attendee Management

Cisco Unified Communications Manager's unique features

  • Caller ID

  • Call Reporting

  • Compliance Management

  • Unified Communications

Starting from

$14/month

Value for money

4.3

0.6

3.7

What users say about GoToMeeting's value for money

What I also loved was the quality in which meetings were being recorded In. They also provide a feature where you can save and share each recordings with others.

JW

Jason W.

One issue is that any minor interruption in internet connectivity can cause disruption in the call and getting back to the call is a bit of pain.

MS

Mohammed S.

Nextiva

4.2
(183)

Simplifying Business Communication

Features

Total

9

87

23

features in common

9

features in common

Nextiva's unique features

  • SSL Security

  • Virtual Extensions

  • Screen Sharing

  • Customizable Reports

Cisco Unified Communications Manager's unique features

  • Configuration Management

  • Video Support

  • Compliance Management

  • Two-Way Audio & Video

Starting from

$18.95/month

Value for money

4.0

0.3

3.7

What users say about Nextiva's value for money

Poor call quality has also likely contributed to irreparable damage to our brand as customer calls are so frequently dropped or missed due to Nextiva’s problematic online platform and phone app.

CB

Christine B.

Just before the porting they misinformed me about the date and and time and the porting was done without my knowledge. First week of the Nextiva phone service was terrible.

DB

Darek B.

Comm-unity

3.4
(15)

Business VoIP software and phone systems

Features

Total

6

15

23

features in common

6

features in common

Comm-unity's unique features

  • Multi-Location

  • Live Chat

  • Reporting/Analytics

  • Call Center Management

Cisco Unified Communications Manager's unique features

  • Video Support

  • Compliance Management

  • Third Party Integrations

  • Video Streaming

Starting from

$17.99/month

Value for money

3.9

0.2

3.7

What users say about Comm-unity's value for money

I called and spoke with a manager at Fonality/Netfortis. While she was pleasant to talk too it still took her days to try to get the matter resolved.

JB

James B.

Their website is terrible for changing your phone systems and there is no clear way you are supposed to do things.

SB

Sara B.

Dialpad

4.3
(423)

Cloud communications system for enterprises

Features

Total

12

82

23

features in common

12

features in common

Dialpad's unique features

  • On-Demand Recording

  • Alerts / Escalation

  • CRM

  • VoIP Connection

Cisco Unified Communications Manager's unique features

  • Role-Based Permissions

  • Two-Way Audio & Video

  • Compliance Management

  • Video Call Recording

Starting from

$15

Value for money

4.4

0.7

3.7

What users say about Dialpad's value for money

The handoff between devices works very well. The call quality is excellent and the price is perfect for all the features that are included.

Nik K.

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

SS

Sarah S.

Kixie PowerCall

4.8
(161)

Ultra-reliable, easily-automated calling & texting for sales

Features

Total

10

70

23

features in common

10

features in common

Kixie PowerCall's unique features

  • FTC Compliance

  • SIP Trunking

  • Alerts/Notifications

  • Queue Management

Cisco Unified Communications Manager's unique features

  • Video Conferencing

  • Two-Way Audio & Video

  • Compliance Management

  • Video Call Recording

Starting from

$29/month

Value for money

4.7

1.0

3.7

What users say about Kixie PowerCall's value for money

From sales and customer service they have all been super helpful and great to work with.

WO

Wes O.

Overall great phone solutions, cutting edge API/Integration, very helpful and caring customer support, and all around fair price for what you get.

AT

Alec T.

RingCentral MVP

4.2
(908)

RingCentral MVP - Message, Video, Phone

Features

Total

15

68

23

features in common

15

features in common

RingCentral MVP's unique features

  • Archiving & Retention

  • Help Desk Management

  • Activity Dashboard

  • Reporting & Statistics

Cisco Unified Communications Manager's unique features

  • Video Management

  • Video Call Recording

  • Compliance Management

  • Configuration Management

Value for money

4.0

0.3

3.7

What users say about RingCentral MVP's value for money

This is great phone solution company, competitively priced, industry leading ease of use for its customers, and very responsive and helpful support.

AT

Alec T.

The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect.

AR

Anonymous Reviewer

Spoke Phone

4.7
(43)

Turn mobile phones into a cloud business phone system / PBX.

Features

Total

13

79

23

features in common

13

features in common

Spoke Phone's unique features

  • Virtual Extensions

  • File Transfer

  • Call Logging

  • VoIP Connection

Cisco Unified Communications Manager's unique features

  • Authentication

  • Video Call Recording

  • Video Support

  • Configuration Management

Starting from

$99/month

Value for money

4.7

1.0

3.7

What users say about Spoke Phone's value for money

I also like the fact that this software is able to cross the borders between different team members no matter where in the world you are. Customer support is also superb and very friendly.

JP

Justine P.

Spoke Phone have been great. The customer service is excellent and the price is fantastic, especially if you make lots of calls.

SD

Stacey D.

VoIPstudio

4.6
(26)

VoIPstudio: the no-hassle VoIP phone service for business

Features

Total

16

70

23

features in common

16

features in common

VoIPstudio's unique features

  • File Transfer

  • Reporting/Analytics

  • File Sharing

  • Knowledge Base Management

Cisco Unified Communications Manager's unique features

  • Secure Data Storage

  • Configuration Management

  • Compliance Management

  • Authentication

Starting from

$4.99/month

Value for money

4.8

1.1

3.7

What users say about VoIPstudio's value for money

Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money.

AK

Amy K.

Some colleagues have been asked to install the program on their phone and there has been some reluctance. This is not strictly a VoIPstudio problem, but it is a problem that exists.

AR

Anonymous Reviewer

SureTel

5.0
(2)

Business VoIP service

Features

Total

11

52

23

features in common

11

features in common

SureTel's unique features

  • Employee Directory

  • Callback Scheduling

  • Virtual Call Center

  • Calendar Management

Cisco Unified Communications Manager's unique features

  • Multi-Channel Communication

  • Two-Way Audio & Video

  • Compliance Management

  • Video Call Recording

Axiom

(0)

Axiom - Cloud-Based Contact Center Platform

Features

Total

11

72

23

features in common

11

features in common

Axiom's unique features

  • Monitoring

  • Blended Call Center

  • Collaboration Tools

  • Computer Telephony Integration

Cisco Unified Communications Manager's unique features

  • Caller ID

  • Third Party Integrations

  • Compliance Management

  • Two-Way Audio & Video

Talkroute

4.3
(15)

Virtual phone system for communicating with customers

Features

Total

9

36

23

features in common

9

features in common

Talkroute's unique features

  • Call Tracking

  • Automatic Call Distribution

  • Data Import/Export

  • Reporting & Statistics

Cisco Unified Communications Manager's unique features

  • Video Conferencing

  • Unified Communications

  • Compliance Management

  • Two-Way Audio & Video

Starting from

$19/month

Value for money

3.9

0.2

3.7

What users say about Talkroute's value for money

We have been using Talkroute for a few months and it has been awesome.

JL

Jeremy L.

Talkroute uses traditional PSTN (public switched telephone network) call forwarding and every call has been reliable with perfect quality. Never going back to VOIP.

JT

Jake T.

8x8 Virtual Office

3.9
(193)

Voice, video, chat, contact center. In the cloud.

Features

Total

12

64

23

features in common

12

features in common

8x8 Virtual Office's unique features

  • File Transfer

  • Summary Reports

  • Hotkeys

  • Reporting & Statistics

Cisco Unified Communications Manager's unique features

  • Role-Based Permissions

  • Video Call Recording

  • Compliance Management

  • Configuration Management

Starting from

$12/month

Value for money

3.8

0.1

3.7

What users say about 8x8 Virtual Office's value for money

Works great on mobile and desktop. The call quality was overall consistently good and it did integrate with Salesforce.

RD

Robin D.

It also crashes on me a lot. These are annoying issues, but they could also be much worse.

AD

Adam D.

Momentum

(0)

Cloud communication & collaboration solution

Features

Total

8

18

23

features in common

8

features in common

Momentum's unique features

  • Chat/Messaging

  • Collaboration Tools

  • Call Center Management

  • Employee Communities

Cisco Unified Communications Manager's unique features

  • Video Call Recording

  • Call Reporting

  • Compliance Management

  • Video Support

MiCloud Connect

4.2
(248)

Cloud phone system & contact center software & services

Features

Total

10

46

23

features in common

10

features in common

MiCloud Connect's unique features

  • Chat/Messaging

  • Voice Mail

  • Alerts / Escalation

  • Real-Time Chat

Cisco Unified Communications Manager's unique features

  • Configuration Management

  • Video Support

  • Compliance Management

  • Third Party Integrations

Value for money

3.8

0.1

3.7

What users say about MiCloud Connect's value for money

I love the functionality to communicate effectively across platforms, and the overall install process for the entire office was quick and seamless.

TV

Tiffany V.

I like the variety of features, the ease of use, and the ShoreTel community, which is incredibly supportive and dedicated.

BR

Brian R.

Vonage Business Communications

4.1
(234)

Cloud-based business VoIP phone service

Features

Total

6

34

23

features in common

6

features in common

Vonage Business Communications' unique features

  • On-Demand Recording

  • Call Center Management

  • Mobile Access

  • Knowledge Base Management

Cisco Unified Communications Manager's unique features

  • Call Reporting

  • Compliance Management

  • Video Support

  • Video Streaming

Starting from

$14.99/month

Value for money