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Drag Logo

All-in-one Workspace in Gmail

Table of Contents

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Drag - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Drag overview

What is Drag?

Most things start and end as emails, but quickly spread across lots of tools. Stop switching between tools and manage your entire workflow from your inbox with Drag.

Drag is the Shared Inbox built for G Suite users. You can turn Gmail into your Team's Workspace to support customers, manage tasks and close deals, in 1 click.

Trusted by 30,000+ professionals across 30+ countries. Easy to install. Easy to set up. No training required.

Key benefits of using Drag

- No more navigating between tools or forwarding or cc’ing between internal teams. Add shared inboxes such as support@ or info@ right from Drag boards and see emails coming in real-time.

- Assign emails to team members and know who is working on what. Share drafts or even reply on behalf of each other. Need help from a teammate? @mention and comment in a chat, in the context of an email.

- Keep your work organized with visuals boards. Kanban or list views, sort & filter, rename, rearrange or expand columns. Create custom cards that did not start as an Email. It’s easy to install. Easy to set up.

- Emails are the focus of most workflows. But sometimes email alone is not enough. Have all the context you need around a workflow from one place – email, contact info, to-do lists, notes, files.

- Know when someone reads your emails. Use (shareable) email templates with custom fields to send fast emails with a personalized touch. Use due dates and deadlines to never miss important deadlines. Automatically create events and reminders in your agenda with calendar integration.

- Automate repetitive tasks: automatically move emails to specific boards or columns. Auto-assign emails to team members. Let Drag send automated email follow-ups for you so you can focus on what matters.

- View the performance of your team at a glance. Slice and dice with different reporting for real-time insights. See which team members are performing the best with individual team member reports.

Starting price

8per user /
per month

Alternatives

with better value for money


Pros & Cons

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Categorization

Integration

Visualization

Retention

Stability

Responsiveness

Drag’s user interface

Ease of use rating:

Drag pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(8)
3-4(45)
5(75)

What do users say about Drag?

Reviewers indicate Drag helps them organize overwhelming inboxes, manage tasks directly from email, and collaborate with teams efficiently. They find the Kanban-style boards and visual layout intuitive, saying it transforms email into actionable to-do lists and streamlines workflow without needing to switch between apps. Many appreciate its integration with Gmail and the ease of prioritizing and tracking emails and tasks in one place.

Users report the interface is generally user-friendly and visually appealing, though some mention a learning curve and occasional bugs or slowdowns, especially with large inboxes. They note limited functionality outside Gmail and wish for more customization and smoother setup.

Select to learn more


Who uses Drag?

Based on 128 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Internet
Marketing and Advertising
Computer Software
Education Management
Others

Use cases

Email Management
Project Management
Collaboration
Productivity

Drag's key features

Most critical features, based on insights from Drag users:

Inbox management
Email monitoring
Support ticket management
Response management
Workflow management
Chat/Messaging

All Drag features

Features rating:

Reporting/Project tracking
Customizable templates
Customizable fields
Archiving & retention
Collaboration tools
Task management
Spam blocker
Reporting & statistics
Reminders
Real-Time notifications
Real time editing
Queue management
Project planning/scheduling
Project management
Progress tracking
Productivity tools
Productivity analysis
Process/Workflow automation
Prioritization
Onboarding
Notes management
Multiple user accounts
Multi-Channel communication
Reporting/Analytics
Routing
SaaS operations management
Search/Filter
Shared inboxes
Signature management
Status tracking
Tagging
Task progress tracking
Task scheduling
Team collaboration
Testing/QA management
Third-Party integrations
To-Do list
Traditional methodologies
User management
Customizable branding
Communication management
Commenting/Notes
Canned responses
Calendar management
Business process automation
Brainstorming
Billing & invoicing
Autoresponders
Assignment management
API
Alerts/Notifications
Agile methodologies
Activity tracking
Activity dashboard
Access controls/permissions
@mentions
Mobile app
Mobile access
Milestone tracking
Kanban board
Issue management
Idea management
File transfer
File sharing
Email tracking
Email templates
Email management
Drag & drop
Document storage
Discussions/Forums
Deadline management
Data recovery
Data import/export

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Drag pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

8

/user

Per month

Features included:

  • Unlimited shared inboxes
  • Email assignment
  • Internal team chat and @mentions
  • Shared email drafts
  • Shared Tags
  • Email Templates
  • Email notes and subtasks
  • 10 automation rules
  • 3-month reporting window

Plus

14

/user

Per month

Features included:

  • Email sequences
  • Merge Cards
  • File Upload
  • Unlimited automation rules
  • Automatic responder
  • Reports download
  • 6-month reporting window
  • Default user roles

Pro

20

/user

Per month

Features included:

  • Custom user roles
  • Custom fields
  • SLA rules
  • Business hours
  • Custom notifications
  • Round-robin assignment
  • 12-month reporting window
  • API

User opinions about Drag price and value

Value for money rating:

To see what individual users think of Drag's price and value, check out the review snippets below.

“I visually have a canvas of my conversations by email, what I have to answer, what is in progress and what I can answer during the week. If you love trello, you will love Drag.”

Verified reviewer

Anonymity request

“The most noticeable improvement has been opening my mail and knowing instantly what's going on at a glance, which frees resources in my mind (peace of mind, what a treasure!).”
Verified reviewer profile picture

Fernando C.

Games Director

Drag support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum

Training options

Live Online
Videos
Documentation
In Person

Drag FAQs

Q. What type of pricing plans does Drag offer?

Drag has the following pricing plans:
Starting from: $8.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Drag?

Drag has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Drag support?

Drag supports the following languages:
English, Portuguese


Q. Does Drag support mobile devices?

Drag supports the following devices:
Android, iPhone


Q. Does Drag offer an API?

Yes, Drag has an API available for use.


Q. What other apps does Drag integrate with?

Drag integrates with the following applications:
Zapier, Gmail, Google Workspace, Google Drive, Whatsapp CRM, Google Calendar


Q. What level of support does Drag offer?

Drag offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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