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eFax Corporate Comparison

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Overview

eFax Corporate is a online fax service which allows companies to send and receive faxes via email on any device, using existing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
£11.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.9

(45)

5

4

3

2

1

20

12

5

3

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

Pros

It was setup seamlessly and has worked without any issues since. EFax allows us to have remote workers now, which is awesome.
Ease of use for end users. Ability to use security technology like SSL and TLS to encrypt the message transmissions.
Easy to use and convenient. You receive it like a scan and could save it as a PDF.

Cons

Tried again and with no response. At the end of the first month, they charged me for the following month.
I was billed for 3 years of service that I didn't use. I had proof of cancellation but was told no refund because I emailed my request to cancel to the wrong company department.
Customer support is slow, sends you in circles, and gives the wrong answer almost every time. Chat disconnects constantly and they give you the wrong phone numbers to call.
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features27
  • API
  • Archiving & Retention
  • Audit Trail
  • Compliance Management
  • Contact Database
  • Contact Management
  • Digital Signature
  • Document Storage
  • Document Templates
  • Electronic Signature Capture
  • Email Integration
  • Fax Management
  • Full Text Search
  • Monitoring
  • Multiple User Accounts
  • Policy Management
  • Preview Functionality
  • Receiving
  • Reporting & Statistics
  • Retention Management
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Tagging
  • Template Management
  • Usage Tracking

Integrations

  • Total integrations8
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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