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Enterprise Bot Logo

Intelligent Omnichannel Conversations

Table of Contents

Enterprise Bot - 2026 Pricing, Features, Reviews & Alternatives

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Enterprise Bot overview

What is Enterprise Bot?

Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Swica, Generali, Six, LNER, KSW and RMV Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity.

Key benefits of using Enterprise Bot

- Human like neural voice assistants
- Improved Customer Experience
- Enhanced Employee Experience
- Cost savings
- Increased productivity of support personnel
- ROI from day 1
- Seamless customer conversations

Starting price


Alternatives

with better value for money

Enterprise Bot’s user interface

Ease of use rating:

Enterprise Bot reviews

Overall rating

4.5

/5

10

Positive reviews

90

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.6/10
Rating distribution

5

4

3

2

1

6

3

1

0

0

Who uses Enterprise Bot?

Based on 10 verified user reviews.

Company size

Enterprises

Midsize Businesses

Small Businesses

Top industries

Financial Services
Insurance
Leisure, Travel & Tourism
Transportation/Trucking/Railroad

Use cases

Live Chat
Customer Service
Email Management
Help Desk
Artificial Intelligence

Enterprise Bot's key features

Most critical features, based on insights from Enterprise Bot users:

Natural language processing
Email monitoring
Performance metrics
Speech recognition
Transcripts/Chat history
Reporting/Analytics

All Enterprise Bot features

Features rating:

Contextual guidance
Code-free development
Chatbot
Multi-Channel communication
Multi-Language
Real-Time analytics
Queue management
Process/Workflow automation
Predictive analytics
Pre-Configured bot
Personalization
Performance management
Part of speech tagging
Natural language search
Multiple data sources
Multi-Channel management
Monitoring
Mobile access
Machine learning
Live chat
Lead qualification
Lead generation
Lead capture
Language detection
Knowledge management
Knowledge base management
IVR
Internal chat integration
Interaction tracking
Workflow management
Visual analytics
Virtual personal assistant (vpa)
Video chat
Trend analysis
Transfers/Routing
Topic classification
Third-Party integrations
Text analysis
Tagging
Surveys & feedback
Speech synthesis
Social media integration
SMS messaging
Single sign on
Service level agreement (sla) management
Sentiment analysis
Search/Filter
Rules-Based workflow
Role-Based permissions
Reporting & statistics
Reminders
Real-Time reporting
Real-Time notifications
Real-Time monitoring
Real-Time data
CRM
Configurable workflow
Computer telephony integration
Communication management
Chat/Messaging
Chat Transcript
Callback scheduling
Call transfer
Call routing
Call reporting
Call recording
Call monitoring
Autoresponders
Automatic call distribution
Automated routing
Automated responses
Auto-Dialer
API
Alerts/Notifications
Alerts/Escalation
AI/Machine learning
AI copilot
Agent interface
Activity tracking
Activity dashboard
Access controls/permissions
Intent recognition
Inbox management
Generative ai
For sales/marketing
For sales teams/organizations
For ecommerce
For developers
Feedback management
Engagement tracking
Email templates
Email management
Drag & drop
Deep learning
Data visualization
Data storage management
Data import/export
Data extraction
Dashboard
Customizable templates
Customizable fields
Customizable branding
Customer Service Analytics
Customer segmentation
Customer history
Customer experience management
Customer database

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Enterprise Bot pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Enterprise Bot price and value

Value for money rating:

Enterprise Bot support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
24/7 (Live rep)
Phone Support
Chat
FAQs/Forum

Training options

Live Online
Documentation
Webinars
In Person
Videos

Enterprise Bot FAQs

Q. What type of pricing plans does Enterprise Bot offer?

Enterprise Bot has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Enterprise Bot?

Enterprise Bot has the following typical customers:
Large Enterprises, Mid Size Business


Q. What languages does Enterprise Bot support?

Enterprise Bot supports the following languages:
Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Indonesian, Italian, Malay, Portuguese, Portuguese, Portuguese, Spanish, Swedish, Vietnamese


Q. Does Enterprise Bot offer an API?

Yes, Enterprise Bot has an API available for use.


Q. What other apps does Enterprise Bot integrate with?

Enterprise Bot integrates with the following applications:
Automation Anywhere, Hanna CRM, Anywhere365, SS&C Blue Prism, ServiceNow, UiPath


Q. What level of support does Enterprise Bot offer?

Enterprise Bot offers the following support options:
Email/Help Desk, Knowledge Base, 24/7 (Live rep), Phone Support, Chat, FAQs/Forum

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