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EZ Texting
5
181
4
60
3
18
2
7
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS Marketing That’s Easy to Use & Impossible to Outgrow
Table of Contents
EZ Texting - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
EZ Texting overview
Based on 273 verified user reviews
What is EZ Texting?
Reviews for EZ Texting come from a wide variety of industries, including non-profit organization management (11% of reviewers), health, wellness and fitness (8%), and real estate (6%). The most frequent use case for EZ Texting cited by reviewers is SMS marketing (48% of reviewers).
What do users say about EZ Texting pricing?
Some users report that EZ Texting offers simple, affordable pricing and flexibility, which reviewers appreciate for small businesses. However, some users say costs rise quickly, and reviewers indicate frustration with unclear pricing and extra charges for larger campaigns.
Starting price
per month
Pros & Cons
Text Messaging
Audience Communication
Emergency Alerts
Credits
Cost and pricing structure concerns
EZ Texting’s user interface
EZ Texting review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.4
Ease of use
4.5
Customer support
4.3
Reviews sentiment
What do users say about EZ Texting?
Reviewers indicate EZ Texting is easy to use for mass communication, marketing campaigns, and scheduling reminders, helping them efficiently reach large audiences. They value the ability to manage contacts, automate messages, and see higher engagement compared to email, while finding setup and navigation straightforward for most users. They appreciate the flexibility of pay-as-you-go and free plans, but some feel pricing, credits, and add-on costs can become expensive, especially for growing lists or frequent campaigns.
Users report mixed experiences with customer support, with some finding it responsive and others frustrated by slow or unhelpful service. They mention occasional delivery delays, limited features in lower-tier plans, and challenges with credit expiration or unclear billing practices.
Select to learn more
Who uses EZ Texting?
Based on 273 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
EZ Texting's key features
Most critical features, based on insights from EZ Texting users:
All EZ Texting features
Features rating:
EZ Texting alternatives
EZ Texting pricing
Pricing plans
Pricing details:
User opinions about EZ Texting price and value
Value for money rating:
Of 59 reviews that provide robust commentary on EZ Texting's price and value, mention it in a positive light.
Reviewers indicate that EZ Texting offers flexible pricing options, including pay-as-you-go and monthly plans, which some users find especially suitable for small businesses and nonprofits with basic texting needs. They appreciate the absence of contracts, the ability to scale usage, and the cost-effectiveness compared to traditional advertising. Some users say the platform occasionally provides free credits or free accounts, making it easier to test the service before committing. Reviewers appreciate that the platform is easy to use and that the pricing is generally perceived as reasonable for the features included, though they note that more advanced functionalities may require higher-tier plans or additional purchases.
Some reviewers feel that costs can add up quickly, especially for larger campaigns, as pricing is based on message volume, keyword usage, and additional users. They report frustration with credits expiring after 12 months, incremental charges for extra features, and the lack of annual subscription discounts. Users think the pricing structure can be confusing or misleading, with some expressing disappointment over unexpected expenses or limitations in lower-tier plans. Some users report that keyword bundles and added functionalities can become cost-prohibitive, particularly for nonprofits or organizations with large contact lists.
, and
EZ Texting integrations (15)
Integrations rated by users
We looked at 273 user reviews to identify which products are mentioned as EZ Texting integrations and how users feel about them.
Integration rating: 4.3 (3)
“Easy to setup and use as a new user.”
Kyla B.
Personal trainer and private caregiver
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Other top integrations
EZ Texting customer support
What do users say about EZ Texting customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of EZ Texting customer support.
A fair number of users highlight fast, friendly, and knowledgeable customer support when issues arise.
Multiple users appreciate how easy it is to reach customer service and receive helpful responses.
A number of users report slow response times and unresolved issues, with some experiencing poor communication from support.
Support options
Training options
To see what individual users say about EZ Texting's customer support, check out the review snippets below.
“Overall, really like EZ Texting - customer service is helpful if ever any issue.”
Lisette D.
Digital brand manager
“Overall, I love the customer service which is the main reason we've stayed for the last few years.”
Jamine H.
Communications Leader
“The product is great for the most part, but the recent changes and customer service issues are enough to break my loyalty with them and consider companies elsewhere to see what our outside options are.”
Meaghan E.
Event Operations
EZ Texting FAQs
Q. What is EZ Texting used for?
EZ Texting is a comprehensive SMS marketing software platform that enables businesses to execute mass texting campaigns and engage with audiences through both SMS and MMS messaging. The system serves organizations across multiple industries including retail, healthcare, education, nonprofit, real estate, and eCommerce sectors, providing tools to convert communications into tangible business outcomes such as leads, appointments, employee engagement, and donations. The platform offers an extensive array of messaging capabilities that extend beyond basic bulk texting functionality. Core features include mass SMS delivery that can reach audiences of any size, MMS messaging with integrated Shutterstock editor for multimedia content creation, two-way conversational texting for personalized interactions, and sophisticated automation tools that enable personalized customer journeys. The system incorporates advanced contact management with unlimited contact storage, segmentation capabilities, and custom fields for targeted messaging. Users can implement complex text marketing strategies through scheduled messages, campaign calendars, recurring texts, and drip campaigns. EZ Texting also provides opt-in management tools including keywords, QR codes, and compliant opt-in mechanisms to help businesses build subscriber lists while maintaining regulatory compliance. The platform's analytics and reporting functions deliver insights on message delivery rates, campaign performance, and contact engagement metrics, allowing organizations to optimize text marketing strategies based on data-driven decisions. EZ Texting offers extensive integration capabilities to connect with existing business systems and extend functionality. The platform provides API access for custom development requirements, enabling businesses to incorporate SMS capabilities into proprietary applications. Through Zapier integration, EZ Texting connects with thousands of third-party applications without requiring custom development. Direct integrations with popular CRM platforms such as HubSpot, Salesforce, and Zoho allow for seamless data synchronization between systems. The platform also integrates with email marketing tools like Mailchimp and Constant Contact, creating unified communication channels. For developers, EZ Texting provides comprehensive API documentation and webhook functionality to facilitate custom implementations and automated workflows.
Q. Does EZ Texting support mobile devices?
EZ Texting supports the following devices:
iPhone, iPad
Q. What level of support does EZ Texting offer?
EZ Texting offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat
























