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iPlum
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
VoIP app for calls, secure text & phone tree communication
Table of Contents
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iPlum - 2026 Pricing, Features, Reviews & Alternatives
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iPlum overview
What is iPlum?
iPlum is used by business of all sizes who need a reliable calling and texting solution. Your business can be healthcare, financial, sales, customer service, real estate, hospitality and more.
iPlum solves the privacy problem of professionals doing business calling & texting with their smartphone. The iPlum app provides a separate secure business phone line by keeping the business and personal communication isolated. Built on next generation platform with HIPAA compliance, it works globally for business and healthcare professionals. It includes advanced features like voice network modes for best call quality, secure texting, auto-attendant, call flows and more. iPlum is available in 22 languages worldwide.
iPlum is a VoIP application designed to help businesses implement interactive voice response (IVR)-based automatic call attendants and manage calls and messages using the internet or phone’s network. The platform includes enables organizations to configure business hours to receive calls and messages and automatically redirect the customer queries received during non-business hours to voicemail.
iPlum allows enterprises to record and store calls and text messages in an encrypted repository for future reference. It offers a host of features such as voicemail transcription, email alerts, do not disturb, multimedia messaging, multilingual interface, caller ID, extensions management, and more. Its centralized dashboard lets administrators add, delete, and edit new users, create custom profiles, and manage role-based permissions to ensure authorized access to customers' and other data.
iPlum allows businesses to port existing numbers, handle fax communication, block spam numbers, and set up secure texting channels to ensure compliance with HIPAA and HITECH standards. It also facilitates integration with numerous third-party applications through REST APIs.
Key benefits of using iPlum
iPlum can use your voice network to route calls with carrier class reliability without relying on VoIP internet data and still show your iPlum number as Caller-ID or you can switch to default data network with Wi-Fi/3G/4G/LTE. You get best call quality in any situation with one of the most reliable business solution.
• Team Account
Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions with a online account.
• Secure Texting Channels
Both regular and secure texting. Send regular text using iPlum number or setup secure texting channels for compliance purposes. The other side will simply download iPlum app and setup a free account for secure texting. This can be a doctor texting their patient using secure channel.
• Business Hours
Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours.
• Auto Text Reply
Send smart business text for missed calls or texts. Tell your customers you care.
• Auto Attendant (IVR) with Virtual Extensions like Phone System
Setup an Auto Attendant greeting which plays when a client calls your iPlum number. Create extensions to route these calls to same or multiple users.
• Text Archiving, Backup
Your iPlum account has inbuilt enhanced privacy & data encryption protection. To backup your texts for safety and future use, you can activate Backup Plan.
• Text to Email
You can setup options to receive your texts via email when you have enhanced backup plan.
• Text Templates
For frequently sending similar text to your clients, setup text templates in your iPlum app when you have enhanced backup plan.
• Voicemail Transcription
Get your voicemail as easy to read text with audio files directly in your inbox. Listen to voicemail at your convenience and save audio files offline. You can update enhanced voicemail feature online.
• Call Recording
Record incoming and/or outgoing iPlum calls for your business. There is an free consent message which you can play for your callers before recording.
• Block Spam Numbers
iPlum is a business service with full privacy. There is a free feature in iPlum to block numbers from calling & texting you
• HIPAA & HITECH Compliance
For professionals working in compliance industry, protect client information HIPAA & HITECH.
• Advanced Password Policy
The account administrator can setup advanced password policy applicable to primary and all sub-accounts: Two factor authentication, Password complexity, Password expirations, App passcode and more.
• Fax Line
Get a secure cloud based fax line for your business. You can get a new line or port your existing fax number into iPlum.
Starting price
per month
Alternatives
with better value for money
iPlum’s user interface
iPlum reviews
Overall rating
5.0
/5
2
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
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2
1
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iPlum's key features
Most critical features, based on insights from iPlum users:
All iPlum features
Features rating:
iPlum alternatives
iPlum
Starting from
8.99
/user
Per month
Zoom Workplace
Starting from
14.99
Per month
Twilio
Starting from
0.01
Aircall
Starting from
40
Per month
iPlum pricing
Value for money rating:
Starting from
8.99
/user
Per month
User opinions about iPlum price and value
Value for money rating:
iPlum support options
Typical customers
Platforms supported
Support options
iPlum FAQs
iPlum has the following pricing plans:
Starting from: $8.99/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of iPlum?
iPlum has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does iPlum support?
iPlum supports the following languages:
English
Q. Does iPlum support mobile devices?
iPlum supports the following devices:
Android, iPad, iPhone
Q. Does iPlum offer an API?
Yes, iPlum has an API available for use.
Q. What level of support does iPlum offer?
iPlum offers the following support options:
Email/Help Desk, FAQs/Forum
