Knowlarity - 2026 Pricing, Features, Reviews & Alternatives

Knowlarity is a leading cloud communication company that offers scalable & robust Cloud-based business communication solutions built to cater to every business vertical. Its intuitive solutions in voice, video, and AI are leveraged by top companies.

The cloud communication solutions enable businesses to work on an effective communication network via cloud solutions such as click-to-call, number masking, multi-level IVR system, toll-free number, AI-powered speech analytics, chatbots/voicebots, WhatsApp business API, and more.

Knowlarity’s cloud communication technology is leveraged by companies across industries. Top Companies in BFSI, IT, edutech, automobile, logistics, eCommerce, healthcare sector, facilitate business communication and optimize operations by integrating Knowlarity solutions with their CRM software. Processes like customer support, remote work, lead generation, delivery, and marketing efforts are streamlined on a unified platform.

Knowlarity cloud contact center ensures a seamless customer experience with minimal investment to streamline complex business communication on a robust cloud-based call center Solution. With an easy-to-integrate cloud platform, businesses gain deeper valuable insights into everyday customer conversations.

Its virtual number is a cloud-based number used for routing incoming customer calls to the preferred agents as per customer queries. Businesses can use local, toll-free, and international virtual business numbers to expand their market reach.

Knowlarity offers Interactive voice response (IVR) technology that lets businesses automate customer interactions in both inbound and outbound calls via pre-recorded voice messages & text-to-speech technology. It works on DTMF input done by the customer. With IVR, you can interact with callers and route calls to agents when required.

Its conversational AI-powered Bots let you do more than just converse. Automate conversations for support, lead generation, and more with chatbots and voicebots. Built to give omnichannel experience through Website, WhatsApp, and virtual assistant AI-technologies like Google Assistant and Alexa.

Its speech analytics platform lets you build an easy-to-use application and helps you get closer to your customer intent empathy basis sentiment analysis. Analyze phone calls quickly and accurately through speech to text transcription.

The WhatsApp Business API lets enterprises communicate with their customers on WhatsApp to drive engagement for sales, support, and more.

You can also build a next-gen custom video experience within a website/app with video APIs and SDKs. It helps businesses serve many purposes like client meetings, consultations, remote work, and more. Access video recordings and analyze meetings to learn more about your customers.