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MessageBird

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Enterprise cloud communications platform

(13)

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MessageBird Pricing, Features, Reviews and Alternatives

MessageBird FAQs

Q. What type of pricing plans does MessageBird offer?

MessageBird has the following pricing plans:
Starting from: $50.00/month
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of MessageBird?

MessageBird has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does MessageBird support?

MessageBird supports the following languages:
Dutch, English, French, German, Italian, Portuguese, Spanish


Q. Does MessageBird offer an API?

Yes, MessageBird has an API available for use.


Q. What other apps does MessageBird integrate with?

MessageBird integrates with the following applications:
Tray.io, Adobe Commerce, Zapier, IFTTT, Zendesk Suite


Q. What level of support does MessageBird offer?

MessageBird offers the following support options:
Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support

MessageBird product overview

Price starts from

50

Per month

Flat Rate

What is MessageBird?

MessageBird connects companies of all sizes to their users around the world, making business-to-customer communications feel as natural as communicating with a friend.

Key benefits of using MessageBird

  • Deliver SMS messages to every country in the world.

  • Send and receive rich media (including images, video, audio and locations) to and from customers' mobile phones with MMS, RCS and chat messages.

  • Anonymize calls between employees and customers to maintain their privacy and avoid the need to share contact details or identities.

  • Calls can be recorded, with calls recordings automatically converted into text transcripts. Callers can also leave voice messages.

  • Use RCS to enable suggested actions, which allow customers to perform a range of actions from within conversation threads, such as adding events to their calendar and saving tickets in their wallet app.

  • The MessageBird API can be integrated within any website, app, or software.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    24/7 (Live rep)
    Knowledge Base
    Chat
    FAQs/Forum
    Phone Support

    Training options

    Live Online
    Videos
    Documentation
    In Person

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    Starting from

    50

    Per month

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    Starting from

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    MessageBird pricing information

    Value for money

    4.3

    /5

    151

    Starting from

    50

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    MessageBird features

    Functionality

    4.3

    /5

    151

    Total features

    65

    6 categories

    Most valued features by users

    API
    Reporting/Analytics
    Alerts/Notifications
    Chat/Messaging
    Contact Management
    Call Recording
    Access Controls/Permissions
    Communication Management

    Functionality contenders

    MessageBird users reviews

    Overall Rating

    4.5

    /5

    151

    Positive reviews

    92

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.74/10
    Rating distribution

    5

    4

    3

    2

    1

    96

    43

    4

    2

    6

    Pros
    Fantastic pricing when purchasing in bulk with a very easy to use interface. Reporting is excellent and it's easy to find out the status of messages sent.
    The dashboard is beautiful and intuitive, and documentation and supported features like the flow builder are very well done and easy to use.
    What I appreciate most about this software is the fact that it integrates easily with other solutions and has a great uptime and performance.
    Cons
    MessageBird is restricted by their "provider" who severely limits sms content, frequency and volume.
    We have some deliveravility problems with some phone numbers.
    Our 600$ is still stuck with them. They haven't refunded the amount at all.

    Overall rating contenders

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