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Sinch MessageMedia Logo

Mobile messaging global leader with an easy-to-use platform.

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Sinch MessageMedia - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Sinch MessageMedia overview

What is Sinch MessageMedia?

Sinch MessageMedia is a business messaging platform that enables businesses of all sizes and industries better connect with their customers on the messaging channel of their choice. The platform provides a range of mobile messaging solutions for applications including promotions and marketing, appointment booking, alerts and notifications, billing and payments, and staff and coordination.

Using Sinch MessageMedia, you can easily send mass SMS campaigns and analyze engagement, or use the multichannel inbox to engage in one-to-one conversations over SMS, Messenger, Instagram, WhatsApp, and Google’s Business Messages.

To simplify your workflow and increase your ROI, you can create keyword automations, utilize standard message templates, build personalized mobile-friendly landing pages, create short trackable links, and add the Chatbox to SMS widget to your website. And, the mobile app ensures you never miss another message, and helps on-the-go teams to collaborate in the shared team inbox, across multiple devices.

The platform offers powerful contact management, including automation of subscribes and unsubscribes. Use unlimited custom fields to create micro-targeted segments, and add merge tags to personalize your message to each recipient.

Larger teams and multi-location businesses can create subaccounts with different sending numbers, as well as users with different permissions. In the shared team inbox you can also assign conversations to a teammate, or filter to see only your own.

Choose from a wide range of integrations that allow you to integrate messaging into your existing tech stack, including HubSpot, Salesforce, Zoho, NetSuite, Mailchimp, and more. Connect to Shopify and BigCommerce to increase sales with automated abandoned cart SMS reminders, and sync audience segments between platforms for targeted SMS campaigns. The powerful API provides a simple and effective way to connect and start sending messages from existing business software.

Sinch MessageMedia provides support via a comprehensive knowledge base, as well as expert customer success and technical support over phone, live chat, and email.

Starting price

42flat rate /
per month

Pros & Cons

Verified reviewer profile picture
Verified reviewer profile picture

Client Communication

Customer Support

Text Messaging

Bugs and Issues

Security and Access Control

Sinch MessageMedia’s user interface

Ease of use rating:

Sinch MessageMedia pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(10)
5(39)

What do users say about Sinch MessageMedia?

For us, operating at scale or across regions, Sinch offers weak compliance, unsecure routing, — which matters if you’re sending sensitive or critical communications, wish it was better

Select to learn more


Who uses Sinch MessageMedia?

Based on 52 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness
Hospital & Health Care
Non-Profit Organization Management
Hospitality
Others

Use cases

SMS Marketing
Conversational Marketing Platform
SMS Survey
Mobile Marketing

Sinch MessageMedia's key features

Most critical features, based on insights from Sinch MessageMedia users:

Scheduled messaging
Message personalization
Contact management
Mobile coupons
Reporting/Analytics
2-Way messaging

All Sinch MessageMedia features

Features rating:

2-Way messaging
Alerts/Notifications
API
Audience targeting
Automated responses
Automated scheduling
Autoresponders
Campaign management
Chatbot
Contact database
Contact management
CRM
Customizable templates
Event triggered actions
Link shortening
Live chat
Mass texting
Message personalization
MMS
Mobile coupons
Mobile keywords
Multi-Channel communication
Polls/Voting
Real-Time analytics
Reminders
Reporting/Analytics
Reporting & statistics
Scheduled messaging
Shortcodes
SMS marketing
SMS messaging
Survey builder
Survey/Poll management
Template management
Templates
Text-to-Win
Third-Party integrations

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Sinch MessageMedia pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basics

42

Per month

Features included:

  • 540 Included SMS credits
  • 7.8c Additional SMS credits
  • 25c MMS
  • 1000 Included Conversations
  • 1 User
  • 3 Included workflow automations

Conversations

109

Per month

Features included:

  • 1500 Included SMS credits
  • 7.2c Additional SMS credits
  • 20c MMS
  • Dedicated number included
  • 5 Users
  • 500 Short Trackable Links
  • 30 Included workflow automations

Pro

259

Per month

Features included:

  • 3800 SMS /mo
  • Unlimited users
  • Unlimited automations
  • 1500 Mobile landing pages
  • Customer success onboarding
  • Access to the mobile application

Pro Plus

419

Per month

Features included:

  • 7,000 SMS /mo
  • 3300 Mobile landing pages

Advanced

749

Per month

Features included:

  • 13,000 SMS /mo
  • 6600 Mobile landing pages

User opinions about Sinch MessageMedia price and value

Value for money rating:

To see what individual users think of Sinch MessageMedia's price and value, check out the review snippets below.

“The customer support is exceptional. When sending messages, I appreciate that I can view the message and send out a test before sending to review, never had that before.”
LG

Lori G.

HR Coordinator

“It is especially helpful when phone calls are just not possible especially with eh use of google translate embedded into the message system”
KI

Karen I.

Facilitator

Sinch MessageMedia integrations (23)

Integrations rated by users

We looked at 52 user reviews to identify which products are mentioned as Sinch MessageMedia integrations and how users feel about them.

Integration rating: 4.5 (4)

Zoho CRM connects reliably so new or updated records can trigger tasks and emails, which is useful when experimenting with simple CRM workflows

Verified reviewer profile picture

Kartikeya G.

Property Manager

Integration rating: 5.0 (1)

To keep track of where these leads and cases are coming from through our platforms!

LP

Laura P.

Online Advisor

Epic logo
Epic

Integration rating: 1.0 (1)

because of the patient exercise HEP integration

KK

Krista K.

Clinical Educator

WhatsApp logo
WhatsApp

Integration rating: 5.0 (1)

Control room management of panic alarms

Verified reviewer profile picture

Marizel J.

General Manager

Act! logo
Act!

Integration rating: 1.0 (1)

Critical because it connects sales and marketing teams with guest and group booking data, making follow-ups and CRM tasks much smoother.

AJ

Aaron J.

IT Manager

Integration rating: 5.0 (1)

Because it automatically goes into my clients file and you can send it out for signature straight from the file.

SB

Sydney B.

Paralegal

Sinch MessageMedia support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
Phone Support

Training options

Documentation
Webinars
Live Online

Sinch MessageMedia FAQs

Q. Who are the typical users of Sinch MessageMedia?

Sinch MessageMedia has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business

These products have better value for money


Q. Does Sinch MessageMedia support mobile devices?

Sinch MessageMedia supports the following devices:
iPad, Android, iPhone


Q. What level of support does Sinch MessageMedia offer?

Sinch MessageMedia offers the following support options:
24/7 (Live rep), Email/Help Desk, Phone Support

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