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Documo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based solution for streamlining fax operations
Table of Contents
Documo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Documo overview
What is Documo?
mFax is now Documo. Documo is a cloud-based fax server solution that helps enterprises streamline email-to-fax as well as print-to-fax operations. It enables users to convert documents in various formats including DOC, PPT, PDF, and JPEG, and receive confirmation on delivered faxes via email.
Developers can utilize Documo to provide virtual fax numbers to customers, automatically convert incoming faxes into PDF documents, and store them in a built-in database. It allows administrators to download, resend, or archive faxes, and manage user permissions across the organization, in order to minimize data exploitation. Users can categorize faxes using several tags and route incoming faxes to specific destinations via FTP/SFTP protocols.
Documo comes with a web portal, which enables enterprises to sort through fax history and add files to faxes through integration with Google Drive, Dropbox, and Box. Key features include data encryption, regulatory compliance, search functionality, and document management. Users can create personalized accounts for clients and embed business logos into sent faxes.
Starting price
per month
Alternatives
with better value for money
Documo’s user interface
Documo pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.8
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about Documo?
Sometimes a recipient will tell me they didn't get a fax when I have gotten a confirmation email (Not convinced this isn't the recipient losing the fax, but it has happened a few times.)
Select to learn more
Who uses Documo?
Based on 86 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Documo's key features
Most critical features, based on insights from Documo users:
All Documo features
Features rating:
Documo alternatives
Documo
Starting from
75
Per month
iFax
Starting from
No pricing info
eFax
Starting from
No pricing info
eGoldFax
Starting from
No pricing info
Documo pricing
Pricing plans
Pricing details:
Custom
No pricing info
Features included:
- Unlimited pages/mo
- Customized fax numbers
- Customized pricing
- API add-on available
- Unlimited users
Free Trial
No pricing info
Features included:
- API developer sandbox
- 1 included fax number
- 1 User
- Portal Access
- Send and receive faxes
- 14-days of access without purchase
User opinions about Documo price and value
Value for money rating:
To see what individual users think of Documo's price and value, check out the review snippets below.
Zach S.
Owner and Doctor
Verified reviewer
Anonymity request
Documo integrations (6)
Integrations rated by users
We looked at 86 user reviews to identify which products are mentioned as Documo integrations and how users feel about them.
Integration rating: 5.0 (3)
Other top integrations
Documo support options
Typical customers
Platforms supported
Support options
Training options
Documo FAQs
Documo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does Documo support?
Documo supports the following languages:
English
Q. Does Documo offer an API?
Yes, Documo has an API available for use.
Q. What level of support does Documo offer?
Documo offers the following support options:
FAQs/Forum, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep)