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Cloud-based solution for streamlining fax operations

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mFax Pricing

Pricing overview

Value for money rating

4.7

/5

80

Price starts from

75

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

What users say

They listen to their customers and have excellent customer service. They have managed to produce a product that serves a wide variety of consumers at a low cost point.
Easy to set up and support is unmatched. I was able to port 2 voip phone numbers that were costing me $75/month.

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Reviewers who mentioned pricing said:

RG
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Ryan G.

Computer & Network Security, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great service and software for virtual faxing offered to our VoIP clients.

Reviewed 5 years ago

We searched for a very long time to find the right provider to fill a void in our service, that being hosted fax. We are very pleased with all features and functionality and appreciate being a whitelabel partner with MFax.

Pros

Easy to use with great functionality. Reliable. Good pricing.

Cons

We cannot find any reason to dislike your software or service.

CA
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Chad A.

Events Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Fax Service!

Reviewed 5 years ago
Pros

Easy to use interface and robust API. Price is competitive with other services.

Cons

I wish there was an api reference for Adobe ColdFusion but we were able to figure it out.

TC
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Tom C.

Telecommunications, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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MFAX - Solve VoIP Fax Issues

Reviewed 5 years ago

Very positive.

Pros

Reliable way to send/receive fax over a VoIP system

Cons

I wish pricing was more aggressive. The per pages pricing is dumb.

AB
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Alex B.

Information Technology and Services, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use virtual faxing - tailored to actual users

Reviewed 5 years ago

We tried a number of virtual fax systems before selecting this one. The price package was perfect for a blend of heavy and light users and allowed us to offer faxing as an extra to our home office teams without worrying about large costs if they didn't use it much. It handled our 50+ page contracts to legal and healthcare customers with ease.

Pros

All the common settings can be built into user templates - ranging from cover sheets to default call display info. Adding and deleteing users is easy and you can assign North American (or toll-free) fax numbers to one or even to several users, so that it can work as a distribution group. Faxes can be archived for 12 mths, with admin access to check completed delivery and run reports on errors and fax delivery. The users have a choice of faxing by email for the low-tech end of the spectrum or using teh web portal for full customization.

Cons

The porting process was the usual pain point, since our previous carrier was not cooperative, but the Documo team were able to provide work arounds of forwarding toll-free numbers until the local numebrs were all resolved.

BA
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Brian A.

Government Administration, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Good Product to Go From Traditional Fax to E-Fax

Reviewed 5 years ago

We are able to get rid of regular phone lines with a monthly charge and long-distance costs for an unlimited plan with several users. The cost savings for us are in the several hundred dollars for us, while value-adding features that traditional faxes do not have. I would love to do away with fax technology and have only secure scan/email, but change can be hard with some places! :)

Pros

I like the ability to get faxes to my e-mail.

Cons

Not being able to block spam fax numbers. The delay in getting fax bridges this year.

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Marla G.

Health, Wellness and Fitness, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Most Bang for Your Buck

Reviewed 3 years ago

I love mFax. They are always looking at innovative ways to improve their product and stay ahead of the game. They listen to their customers and have excellent customer service. They have managed to produce a product that serves a wide variety of consumers at a low cost point.

Pros

I have been with mfax for over 2 years. During this time I have had the pleasure of watching this company grow from an internet faxing service to a full scale business faxing company, servicing both small & large companies. I use mfax at least once monthly. My favorite feature of this software is the ability to fax documents via email. Customer service is excellent, responsive, and courteous. They send out email updates when new features are added. There are many bells and whistles that I do not use because I have no need for it, such as the ability to fax documents from other cloud drives. There is no other product on the market with this many features that you can get at their price point.

Cons

My only con is not being able to fax documents from my camera roll on my iPhone. I would really like for them to update this feature.

KS
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Ken S.

Nonprofit Organization Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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No nonsense workhorse

Reviewed 5 years ago

Solved reporting issues from the ‘field’ to keep track of written incoming requests, disbursements, and facilitate internal communications. Service questions, and even some ‘dumb’ questions were all dealt with in less than 5 minutes!

Pros

The ease of operation and clarity. For my very small operation I have found this to be not only the best value, but also the most intuitive package that I have used.

Cons

My issues with customizing my cover sheet. But I got it done ...

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Verified reviewer

Hospital & Health Care, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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mFax Has Saved me

Reviewed 5 years ago

was looking for a good fax platform to get all my clients that was easy to use and even that, the program need to be HIPPA Complaint and cost effective. I thinks I hit the lotto when I found this company.

Pros

- The most I have liked is the console management, the ease of use of the interface. The ease of management of multiple accounts and the excellent support.

Cons

- The error resolutions book is a lil bit tricky to get used to.

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Verified reviewer

Medical Devices, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product for e-fax service

Reviewed 3 years ago

It has been a great experience, from the initial demo call to implementation, training, and now utilizing the software. Very intuitive and user friendly platform and great customer support

Pros

The user interface is very easy to navigate and the porting process took just a few minutes to convert our old fax line to e-fax. Hippa compliance was also important. It was nice that everything we needed was included in one low price package.

Cons

That everyone can view the history if they have access to that fax line.

JS
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Jon S.

Telecommunications, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Works Beautifully

Reviewed 5 years ago

Great happy to be using it.

Pros

Ease of use of the web interface. How quickly we get responses back on orders and it works better than the company we were using

Cons

Price per page stings a bit when we have big medical offices sending 10k plus faxes a month.

AA
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Ayla A.

Biotechnology, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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very easy to use practical and works

Reviewed 3 years ago

fax easy from any place and time

Pros

practical and I can fax with no issues from any place, small business will benefit from this product

Cons

easy to use, value price, works well and easy to set up on your computer and upload documents from computer good work

MD
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Margaret D.

Health, Wellness and Fitness, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly Recommend

Reviewed 3 years ago
Pros

Easy and good customer service. The price point is also appropriate.

Cons

Nothing the software has everything I want.