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Natterbox

Global Phone System 100% native in Salesforce CRM

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Natterbox Alternatives

How do Natterbox alternatives compare?

GoToConnect and 3CX stand out as its top competitors based on similarity, popularity and user reviews. When comparing Natterbox to its top 100 alternatives, Zendesk has the highest rating, with Zoho Desk as the runner-up, and Natterbox ranking 92nd place. Zendesk has the most reviews with a total of 2,590, while Natterbox has 3. Users say Zoho Desk tops the list for value for money followed by LiveAgent, while Natterbox comes in 87th. Users also say Zendesk and Zoho Desk are the easiest to use, while Natterbox takes 83rd place.

What are the top 5 alternatives to Natterbox?


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Features


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Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Top 100 Alternatives & Competitors to Natterbox

GoToConnect

4.5
(573)

The first-ever truly unified voice and video solution.

Features

Total

49

91

73

features in common

49

features in common

GoToConnect's unique features

  • Softphone

  • Call Center Integration

  • Call Scheduling

  • Task Management

Natterbox's unique features

  • Prioritization

  • Real Time Monitoring

  • Agent Interface

  • Keyword Tracking

Starting from

$19.95/month

Value for money

4.5

0.5

5.0

What users say about GoToConnect's value for money

Its a good service for the price. I like the phone they provided.

HF

Harvey F.

The pricing of the service is better than what we came from.

William V.

3CX

4.5
(233)

3CX communications system. Web & mobile apps (Android, iOS)

Features

Total

42

79

73

features in common

42

features in common

3CX's unique features

  • Unified Communications

  • Task Management

  • Callback Scheduling

  • Video Call Recording

Natterbox's unique features

  • Voice Customization

  • Knowledge Base Management

  • Phone Key Input

  • Conversion Tracking

Starting from

350

Value for money

4.3

0.7

5.0

What users say about 3CX's value for money

It was inexpensive, there are local experts, easy to setup, and their new features continue to improve an already great platform.

AR

Anonymous Reviewer

The price can be FREE if you are a small office. Still, even for a larger organization the pricing is extremely affordable.

sf

shlomo f.

Comm-unity

3.4
(15)

Business VoIP software and phone systems

Features

Total

10

15

73

features in common

10

features in common

Comm-unity's unique features

  • Chat/Messaging

  • Drag & Drop

  • Live Chat

  • Multi-Location

Natterbox's unique features

  • Email Alerts

  • Campaign Management

  • Ring Groups

  • Caller ID

Huawei eSpace Contact Center

(0)

Multi-channel communications and telephony platform

Features

Total

10

26

73

features in common

10

features in common

Huawei eSpace Contact Center's unique features

  • Lead Qualification

  • Charting

  • Contact Database

  • Customer Database

Natterbox's unique features

  • IVR / Voice Recognition

  • Alerts / Escalation

  • Prioritization

  • Auto-Dialer

CloudTalk

4.6
(202)

Cloud-based call center software for sales and support teams

Features

Total

66

140

73

features in common

66

features in common

CloudTalk's unique features

  • Power Dialer

  • Callback Scheduling

  • Customizable Reports

  • Audio / Video Conferencing

Natterbox's unique features

  • Agent Interface

  • Automated Scheduling

  • PCI Compliance

  • Mobile Alerts

Starting from

$20/month

Value for money

4.4

0.6

5.0

What users say about CloudTalk's value for money

Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.

Julius T.

Onboarding team was eager to help. Also the flexible models lets us manage our pricing per agent so we can add/remove seats as we want.

SK

Shaheryar K.

InfoFlo

4.5
(82)

All-in-One CRM Software Solution

Features

Total

46

126

73

features in common

46

features in common

InfoFlo's unique features

  • Microsoft Outlook Integration

  • Progressive Dialer

  • Case Notes

  • Contract/License Management

Natterbox's unique features

  • Call Tracking

  • Real Time Monitoring

  • Mobile Alerts

  • Call Screening

Value for money

4.6

0.4

5.0

What users say about InfoFlo's value for money

The product represents great value (features and benefits, and ease of use relative to cost).

JB

Jim B.

All emails and documents it makes us look like we have all the info...Because we do. Price----absolutely most for the money.

jS

jim S.

Freshcaller

3.8
(24)

Modern Phone System for customer support & sales

Features

Total

44

65

73

features in common

44

features in common

Freshcaller's unique features

  • Unified Communications

  • Blended Call Center

  • Dashboard

  • Softphone

Natterbox's unique features

  • Purchasing & Receiving

  • Keyword Tracking

  • Quality Management

  • Call Tracking Metrics

Starting from

$15/month

Value for money

3.7

1.3

5.0

What users say about Freshcaller's value for money

It's really easy to get going for very low cost. We started off by installing the app on a cheap smartphone and were quickly able to receive calls on it (without cell service, just over WiFi!).

JW

Jax W.

I am very undecided whether to buy it also because I would need many licenses and the costs go up.

NA

Nicola A.

Bitrix24

4.0
(463)

100% free CRM, collaboration and communication tool suite

Features

Total

46

356

73

features in common

46

features in common

Bitrix24's unique features

  • Proposal Management

  • Client Management

  • Committee Meetings

  • Class Scheduling

Natterbox's unique features

  • Purchasing & Receiving

  • Keyword Tracking

  • Mobile Alerts

  • Call Screening

Starting from

$24/month

Value for money

4.1

0.9

5.0

What users say about Bitrix24's value for money

As a CRM, cloud for documentation and message it works great and is at a very nice price.

Evelyn S.

The pricing for smaller teams is affordable. Also has self hosted version with ability to integrate more functionality.

JP

James P.

VoIPstudio

4.6
(26)

VoIPstudio: the no-hassle VoIP phone service for business

Features

Total

40

70

73

features in common

40

features in common

VoIPstudio's unique features

  • Video Support

  • Role-Based Permissions

  • Collaboration Tools

  • Contact Database

Natterbox's unique features

  • Virtual Call Center

  • Agent Interface

  • Telemarketing Management

  • Phone Key Input

Starting from

$4.99/month

Value for money

4.8

0.2

5.0

What users say about VoIPstudio's value for money

Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money.

AK

Amy K.

Calling a mobile phone is expensive, but now, if they have access to wifi, it's free. We have saved a lot of money.

AR

Anonymous Reviewer

Kixie PowerCall

4.8
(151)

Ultra-reliable, easily-automated calling & texting for sales

Features

Total

40

74

73

features in common

40

features in common

Kixie PowerCall's unique features

  • Sales Reports

  • Analytics/ROI Tracking

  • Progressive Dialer

  • Performance Management

Natterbox's unique features

  • Knowledge Base Management

  • Agent Interface

  • PCI Compliance

  • Automated Scheduling

Starting from

$29/month

Value for money

4.7

0.3

5.0

What users say about Kixie PowerCall's value for money

Overall great phone solutions, cutting edge API/Integration, very helpful and caring customer support, and all around fair price for what you get.

AT

Alec T.

Very excited about this company and can see the value with how much money it can save our company.

MS

Margie S.

Channels

4.8
(36)

Power up your customer service

Features

Total

43

96

73

features in common

43

features in common

Channels' unique features

  • Reporting & Statistics

  • Status Tracking

  • On-Demand Recording

  • Collaboration Tools

Natterbox's unique features

  • Predictive Dialer

  • Keyword Tracking

  • Quality Management

  • Call Tracking Metrics

Value for money

4.9

0.1

5.0

What users say about Channels' value for money

Good app , excellent support team and good value for service with money. It needs sometime and will be easy to use.

EM

Eman M.

Great budget friendly app for telesales campaigns.

Tom D.

ChaseData CCaaS

4.8
(134)

Cloud-based call center solution for SMBs

Features

Total

48

97

73

features in common

48

features in common

ChaseData CCaaS's unique features

  • Activity Dashboard

  • Customizable Reports

  • Live Chat

  • Campaign Planning

Natterbox's unique features

  • Purchasing & Receiving

  • Mobile Access

  • Employee Directory

  • Survey/Poll Management

Value for money

4.7

0.3

5.0

What users say about ChaseData CCaaS's value for money

Simplicity, ease of use and low cost is what I like best about Chase Data. I have a lot on my plate as a an owner of a construction company.

ME

Matthew E.

Think about what is the most important thing for your business. Is it reliability, simplicity, customer service or cost of service.

JJ

Jenna J.

Zadarma

3.6
(34)

Business phone system for companies of all sizes

Features

Total

37

52

73

features in common

37

features in common

Zadarma's unique features

  • Lead Qualification

  • Lead Generation

  • SMS Messaging

  • Workflow Management

Natterbox's unique features

  • Call Reporting

  • Alerts/Notifications

  • Telemarketing Management

  • Access Controls/Permissions

Starting from

$5/month

Value for money

3.7

1.3

5.0

What users say about Zadarma's value for money

The price does not depend on the number of users, we are expanding rapidly and appreciate that we do not have to pay extra for each new employee.

Sergiy V.

Then you discover they have totally stupid pricing based on 10 countries that are totally unrelated and illogic. Calls from any other major coutry is extremely expensive.

PR

Pierre R.

Ring4

4.5
(15)

Second phone number app for texting and calling

Features

Total

25

46

73

features in common

25

features in common

Ring4's unique features

  • Unified Communications

  • On-Demand Recording

  • Presenter Control Management

  • Live Chat

Natterbox's unique features

  • Automated Scheduling

  • Call Reporting

  • Text to Speech

  • Hotkeys

Starting from

$9.99/month

Value for money

4.5

0.5

5.0

What users say about Ring4's value for money

A cost effective alternative to buying another SIM when working across two countries. Able to take calls when I am in either country.

MR

Mark R.

This software has an easy set up, links all your existing contacts, and allows you to talk/text without having to pay your phone company a bunch of money.

RH

Rochae H.

Axiom

(0)

Axiom - Cloud-Based Contact Center Platform

Features

Total

50

72

73

features in common

50

features in common

Axiom's unique features

  • Progressive Dialer

  • Audio / Video Conferencing

  • Email Management

  • Blended Call Center

Natterbox's unique features

  • Prioritization

  • Voice Customization

  • Keyword Tracking

  • Call Tracking Metrics

Aircall

4.3
(223)

Phone system for support and sales teams

Features

Total

51

102

73

features in common

51

features in common

Aircall's unique features

  • Automatic Lead Distribution

  • Recording

  • Call Scheduling

  • Search/Filter

Natterbox's unique features

  • Call Tracking

  • Knowledge Base Management

  • Campaign Management

  • Mobile Alerts

Starting from

$30/month

Value for money

4.1

0.9

5.0

What users say about Aircall's value for money

It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service.

HA

Hristo A.

Easy to use, great pricing as well get a real value for money. The customer support is also very responsive and quick to solve any issues.

JB

Jonathon B.

Spoke Phone

4.7
(42)

Turn mobile phones into a cloud business phone system / PBX.

Features

Total

33

46

73

features in common

33

features in common

Spoke Phone's unique features

  • Availability Management

  • Unified Communications

  • Employee Management

  • SSL Security

Natterbox's unique features

  • Call Tracking Metrics

  • Keyword Tracking

  • Customer History

  • Caller Profiles

Starting from

$99/month

Value for money

4.7

0.3

5.0

What users say about Spoke Phone's value for money

Spoke Phone have been great. The customer service is excellent and the price is fantastic, especially if you make lots of calls.

SD

Stacey D.

We are really impressed with such a wonderful way to run call management in a very flexible way with very reasonable costs.

AE

ALAN E.

VirtualPBX

4.8
(22)

Trusted VoIP for any office, anywhere.

Features

Total

40

68

73

features in common

40

features in common

VirtualPBX's unique features

  • Voicemail Transcription

  • SMS Messaging

  • Video Chat

  • On-Demand Recording

Natterbox's unique features

  • Keyword Tracking

  • Mobile Alerts

  • Outbound Call Center

  • Automated Scheduling

Starting from

$14.99/month

Value for money

4.8

0.2

5.0

What users say about VirtualPBX's value for money

Overall I’ve been very happy with the service and it’s a inexpensive alternative to answering services.

JO

Jason O.

The price cannot be beat. I am happy with the service and customer service.

MS

Marc S.

TalkChief

5.0
(5)

Business phone system for your modern business needs

Features

Total

51

105

73

features in common

51

features in common

TalkChief's unique features

  • Collaboration Tools

  • Lead Capture

  • Two-Way Audio & Video

  • Call List Management

Natterbox's unique features

  • Prioritization

  • Keyword Tracking

  • Survey/Poll Management

  • Conversion Tracking

XCALLY

4.8
(82)

Omnichannel contact center management

Features

Total

37

69

73

features in common

37

features in common

XCALLY's unique features

  • Callback Scheduling

  • Database Support

  • Drag & Drop

  • Visual Analytics

Natterbox's unique features

  • Access Controls/Permissions

  • Alerts/Notifications

  • Telemarketing Management

  • Knowledge Base Management

Value for money

4.7

0.3

5.0

What users say about XCALLY's value for money

I like it because it is very productive, its interface is good, is an easy to use software and the price is very good.

Fabricio G.

They have a built in integration into the CRM we use so there was no need for extra development. The Omni-channel product was more complete than the other companies we looked at and priced better.

LL

Loring L.

Dialpad

4.3
(411)

Cloud communications system for enterprises

Features

Total

38

82

73

features in common

38

features in common

Dialpad's unique features

  • Applications Management

  • Collaboration Tools

  • On-Demand Recording

  • Call Scheduling

Natterbox's unique features

  • Survey/Poll Management

  • Monitoring

  • Help Desk Management

  • Virtual Call Center

Starting from

$15

Value for money

4.4

0.6

5.0

What users say about Dialpad's value for money

The handoff between devices works very well. The call quality is excellent and the price is perfect for all the features that are included.

Nik K.

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

SS

Sarah S.

Genesys Cloud

4.2
(116)

Mobile optimized cloud call center with multichannel routing

Features

Total

54

131

73

features in common

54

features in common

Genesys Cloud's unique features

  • Screen Sharing

  • Campaign Analytics

  • Contact Database

  • Call Disposition

Natterbox's unique features

  • Prioritization

  • Purchasing & Receiving

  • Keyword Tracking

  • Call Transcription

Starting from

$75/month

Value for money

3.9

1.1

5.0

What users say about Genesys Cloud's value for money

I like the ability to have so many features all in one solution. This allows us to operate with minimal 3rd party vendors and helps minimise costs.

my

mawj y.

It's an expensive product that struggles with concurrent licensing models and mixed license types.

Jonathan J.

Ytel

3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

Features

Total

41

102

73

features in common

41

features in common

Ytel's unique features

  • Direct Mail Management

  • Call Volume

  • Status Tracking

  • Task Scheduling

Natterbox's unique features

  • Purchasing & Receiving

  • Keyword Tracking

  • Employee Directory

  • Phone Key Input

Talkdesk

4.6
(667)

The world's leading cloud-based contact center software.

Features

Total

49

96

73

features in common

49

features in common

Talkdesk's unique features

  • Activity Dashboard

  • Progressive Dialer

  • Lead Distribution

  • Performance Metrics

Natterbox's unique features

  • Keyword Tracking

  • Virtual Call Center

  • Employee Directory

  • Call Reporting

Value for money

4.5

0.5

5.0

What users say about Talkdesk's value for money

Talkdesk offered us the perfect solution where we received the value of each dolor we have invested. Talkdesk is simple and easy to use, great customer service and scalable platform.

Yazeed G.

Talkdesk has outstanding uptime, in fact I cannot think of a single outage in a year of using them. The cost is much less than we were paying, and their support is extraordinary.

MS

Mike S.

Call Center Studio

4.5
(37)

Cloud-based call center management software

Features

Total

44

91

73

features in common

44

features in common

Call Center Studio's unique features

  • Performance Metrics

  • Shared Contacts

  • Progressive Dialer

  • Contact Database

Natterbox's unique features

  • Purchasing & Receiving

  • Mobile Access

  • Conversion Tracking

  • Call Tracking Metrics

Value for money

4.7

0.3

5.0

What users say about Call Center Studio's value for money

Easy to deploy with zero hardware cost. All of the system operates on Google Cloud Platform which offer great uptime.

SO

Saran O.

Value for money is good. It is easy however somebody needs to teach you first.

Gülsen G.

Five9

4.2
(385)

Cloud contact and call center software

Features

Total

47

131

73

features in common

47

features in common

Five9's unique features

  • Customizable Reports

  • Callback Scheduling

  • Employee Management

  • Integrations Management

Natterbox's unique features

  • Keyword Tracking

  • Access Controls/Permissions

  • Mobile Alerts

  • Knowledge Base Management

Starting from

$100/month

Value for money

4.0

1.0

5.0

What users say about Five9's value for money

Overall Recommendation- Very useful application, good value for money.

DA

Denise A.

Cost effective - easy to use - helps with contact rate.

TA

Taher A.

SureTel

5.0
(2)

Business VoIP service

Features

Total

30

52

73

features in common

30

features in common

SureTel's unique features

  • Serial Number Tracking

  • Customizable Caller ID

  • Conferencing

  • Multi-User Collaboration

Natterbox's unique features

  • Real Time Data

  • Knowledge Base Management

  • Hotkeys

  • Email Alerts

VoiceShot

4.8
(6)

Auto attendant cloud phone system

Features

Total

37

68

73

features in common

37

features in common

VoiceShot's unique features

  • Payment Reminders

  • Lead Management

  • Email Invitations & Reminders

  • Contact Database

Natterbox's unique features

  • Purchasing & Receiving

  • Outbound Call Center

  • Telemarketing Management

  • Keyword Tracking

RingCentral Office

4.2
(878)

RingCentral Office - All-inclusive business phone system

Features

Total

37

59

73

features in common

37

features in common

RingCentral Office's unique features

  • Microsoft Outlook Integration

  • Chat/Messaging

  • Audio / Video Conferencing

  • Event Triggered Actions

Natterbox's unique features

  • Keyword Tracking

  • Caller Profiles

  • PCI Compliance

  • Survey/Poll Management

Value for money

4.0

1.0

5.0

What users say about RingCentral Office's value for money

This is great phone solution company, competitively priced, industry leading ease of use for its customers, and very responsive and helpful support.

AT

Alec T.

This time around we got a price reduction, app was completely redone and is great, and support has been significantly improved.

MS

Motti S.

BroadVoice Cloud PBX

4.5
(17)

Broadvoice b-Hive Cloud Communications for SMBs

Features

Total

45

80

73

features in common

45

features in common

BroadVoice Cloud PBX's unique features

  • Real Time Notifications

  • File Sharing

  • Conferencing

  • Video Call Recording

Natterbox's unique features

  • Call Transcription

  • Keyword Tracking

  • Quality Management

  • Call Tracking Metrics

Starting from

$17.95/month

Value for money

4.0

1.0

5.0

What users say about BroadVoice Cloud PBX's value for money

I feel so strongly about how Broadvoice has helped my office become more efficient (and saved me a ton of money) that I just really enjoy spreading the word about how great this company is.

JW

Jason W.

The price is great and all the features work great. It has everything we needed for a business.

DS

Derrick S.

Talkroute

4.4
(14)

Virtual phone system for communicating with customers

Features

Total

22

36

73

features in common

22

features in common

Talkroute's unique features

  • Voicemail Transcription

  • Video Call Recording

  • Customizable Reports

  • File Transfer

Natterbox's unique features

  • CRM

  • Virtual Call Center

  • Text to Speech

  • Hotkeys

Starting from

$19/month

Value for money

3.9

1.1

5.0

What users say about Talkroute's value for money

If our phones go down we don’t make money, we don’t have time to call/email support 2-3 times per week. If you need reliable phone service then avoid talkroute at all costs.

SW

Scott W.

40 bucks a month is a bit steep for me to pay. When clones come out with lower prices I might have to jump ship.

mg

mike g.

Aline

5.0
(2)

Cloud-based VoIP phone system

Features

Total

31

51

73

features in common

31

features in common

Aline's unique features

  • Availability Indicator

  • Conferencing

  • Status Tracking

  • Multi-User Collaboration

Natterbox's unique features

  • Real Time Data

  • Keyword Tracking

  • Hotkeys

  • Email Alerts

FusionWorks Business Phone Services

4.0
(2)

Mobile-Friendly, Hosted Business Phone Service

Features

Total

19

25

73

features in common

19

features in common

FusionWorks Business Phone Services' unique features

  • Live Chat

  • Conferencing

  • Customizable Reports

  • Communication Management

Natterbox's unique features

  • Outbound Call Center

  • Alerts / Escalation

  • Call Queues

  • Manual Dialer

Aloware

4.7
(26)

so much more than just a sales dialer

Features

Total

30

49

73

features in common

30

features in common

Aloware's unique features

  • Customer Profiles

  • Lead Generation

  • Collaboration Tools

  • Call List Management

Natterbox's unique features

  • Mobile Alerts

  • Access Controls/Permissions

  • Hotkeys

  • Caller Profiles

CallTrackingMetrics

4.6
(61)

The Only All-in-One Call Tracking & Contact Center Solution

Features

Total

40

95

73

features in common

40

features in common

CallTrackingMetrics' unique features

  • Multiple Scripts

  • Workforce Management

  • Process/Workflow Automation

  • Campaign Analytics

Natterbox's unique features

  • Knowledge Base Management

  • Call Screening

  • Multiple Parties

  • Automated Scheduling

Starting from

$39/month

Value for money

4.6

0.4

5.0

What users say about CallTrackingMetrics' value for money

Great Software for the Price, Compared to other Options.

DL

Diego L.

We like that we can regionally track where the calls are coming from so that we can optimize our budget.

KS

KENNNETH S.

Ringba

5.0
(13)

Cloud-based inbound call tracking software

Features

Total

26

36

73

features in common

26

features in common

Ringba's unique features

  • Multiple Scripts

  • Event Triggered Actions

  • Drag & Drop

  • Search/Filter

Natterbox's unique features

  • Automated Scheduling

  • Alerts / Escalation

  • Real-time Updates

  • Queue Management

Starting from

$99/month

Value for money

5.0
5.0

What users say about Ringba's value for money

The pricing is also great because it bundles a bunch of useful services into one package.

Asfand Y.

Ringba provided everything I needed in a beautiful, easy to understand interface with unbeatable pricing.

Syed Farid A.

RingCentral Contact Center

4.3
(156)

The Collaborative Contact Center solution from the industry

Features

Total

41

86

73

features in common

41

features in common

RingCentral Contact Center's unique features

  • Progressive Dialer

  • Data Import/Export

  • Feedback Management

  • Call Tagging

Natterbox's unique features

  • Virtual Call Center

  • Knowledge Base Management

  • SIP Trunking

  • Help Desk Management

Value for money

4.1

0.9

5.0

What users say about RingCentral Contact Center's value for money

RingCentral is a fantastic option for VOIP phones. The price is one of the most affordable options and it comes with a lot of features that allow for more calls to be directed to the correct lines.

JH

Josiah H.

Customer service is great. I am very glad I switched to Ring Central, not only do I get better service but for a better price.

CM

Carla M.

CallRail

4.5
(133)

Call Tracking & Analytics

Features

Total

15

32

73

features in common

15

features in common

CallRail's unique features

  • Lead Qualification

  • Activity Dashboard

  • Recording

  • Analytics/ROI Tracking

Natterbox's unique features

  • IVR / Voice Recognition

  • Alerts / Escalation

  • Video Conferencing

  • Multi-Channel Communication

Starting from

$45/month

Value for money

4.4

0.6

5.0

What users say about CallRail's value for money

Their service is great too, had a set up call / demo when on the free version before we even converted to a paid subscription. Easy to create call flows, get numbers all around 10 for ease of use.

KF

Kirsten F.

Not having a contract was also a plus and the pricing was very reasonable. It has integration with both Google Analytics and Google Adwords which makes attribution super easy too.

AR

Anonymous Reviewer