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Phone.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Communicate Better
Table of Contents
Phone.com - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Phone.com overview
What is Phone.com?
Phone.com is the leading cloud-based phone company focused on the needs of small businesses and entrepreneurs. In addition to offering a variety of innovative, customizable and cost-effective communications solutions, Phone.com delivers award-winning U.S. based customer support to more than 25,000 customers across America. Visit us at http://www.phone.com to learn more.
Our Mobile Apps:
Phone.com’s iPhone and Android Apps allow small business owners to manage several telephone numbers on their mobile phones, letting them separate their professional and personal profiles while only carrying a single phone on the go.
Perfect for agile businesses that require:
• A robust, flexible system that is simple to manage.
• End-to-end solution: Phone service and system in one.
• Look and sound like a Fortune 500 company.
• More communications features than the big guys at a significantly lower price.
• Highly adaptable solution without capital outlay
• Comprehensive reporting and analysis
• 100% U.S. based 24/7 customer support and service
Who uses Phone.com?
SnapEngage, MouseFlow, Parse.ly, Thumbtack, Jewelry.com, BarkBox, Bespoke Post, Farotech & ESPN
Key benefits of using Phone.com
• The lowest cost, no long-term commitment phone service in the market
• Toll free of local numbers included
• Unlimited extensions and voicemails
• Free dedicated conference call room with all plans
• Greetings, menus and hold music to create a big company presence
• Call forwarding with advanced rules and customization
Starting price
per month
Alternatives
Phone.com’s user interface
Phone.com pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.4
Features
3.7
Ease of use
3.7
Customer support
3.5
Reviews sentiment
What do users say about Phone.com?
Users think Phone.com offers flexible, cost-effective communication for small businesses, allowing them to work remotely and manage calls from various devices. They appreciate features like call forwarding, separate business numbers, and the ability to use the service on computers and mobile apps, which help them stay connected and save money. They find the system reliable for daily operations and like its scalability as their business grows.
Reviewers indicate customer service is inconsistent, with some finding support helpful and responsive, while others experience long wait times, unresolved issues, and poor communication. They feel setup can be complex and the mobile app could be improved.
Who uses Phone.com?
Based on 70 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Phone.com's key features
Most critical features, based on insights from Phone.com users:
All Phone.com features
Features rating:
Phone.com alternatives
Phone.com
Starting from
18
/user
Per month
Ringover
Starting from
29
Per month
Zoom Phone
Starting from
10
Per month
Twilio
Starting from
0.01
Phone.com pricing
Pricing plans
Pricing details:
User opinions about Phone.com price and value
Value for money rating:
To see what individual users think of Phone.com's price and value, check out the review snippets below.
Chassity W.
Business Owner
Hunter D.
Phone.com integrations (6)
Top integrations
Phone.com support options
Typical customers
Platforms supported
Support options
Training options
Phone.com FAQs
Phone.com has the following pricing plans:
Starting from: $18.00/month
Pricing model: Subscription
Q. Who are the typical users of Phone.com?
Phone.com has the following typical customers:
Freelancers, Non Profit, Public Administrations, Small Business
Q. What languages does Phone.com support?
Phone.com supports the following languages:
English
Q. Does Phone.com support mobile devices?
Phone.com supports the following devices:
Android, iPad, iPhone
Q. Does Phone.com offer an API?
Yes, Phone.com has an API available for use.
Q. What level of support does Phone.com offer?
Phone.com offers the following support options:
Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Phone Support
