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Razorpay
5
52
4
22
3
5
2
4
1
29
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based payment processing software
Table of Contents
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Razorpay - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Razorpay overview
What is Razorpay?
Razorpay is a cloud-based payment processing software designed to help midsize and large businesses manage finances through payment gateways, vendor payouts, and subscription options. It enables organizations to accept payments from customers through various methods and automate payouts to vendors and employees.
The platform includes online onboarding, feature-filled checkout, and performance tracking functionalities. Enterprises can utilize Razorpay’s payment pages to accept payments with a custom-branded online store. It allows stakeholders to accept international and domestic payments with automated payment receipts.
Razorpay offers an event registration module, which allows users to register event attendees online and send automated receipts to them in real-time.
Starting price
Alternatives
with better value for money
Pros & Cons
Payment Processing
Payment Gateway
Reporting
Customer Support
Fraud Prevention
International Payments
Razorpay’s user interface
Razorpay pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.3
Features
3.8
Ease of use
3.8
Customer support
3.1
Reviews sentiment
What do users say about Razorpay?
I really like its seamless integration with our existing e-commerce and POS systems; it just makes digital payments effortless. Plus, the sheer range of payment options, from UPI to credit cards, perfectly caters to our diverse customer base.
Select to learn more
Who uses Razorpay?
Based on 112 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Razorpay's key features
Most critical features, based on insights from Razorpay users:
All Razorpay features
Features rating:
Razorpay alternatives
Razorpay
Starting from
Free
PayPal
Starting from
0.09
Venmo
Starting from
Free
Stripe
Starting from
No pricing info
Razorpay pricing
Value for money rating:
Starting from
Free
User opinions about Razorpay price and value
Value for money rating:
To see what individual users think of Razorpay's price and value, check out the review snippets below.
Joseph H.
Strategy and Operations Manager
Mohamed I.
Designer
Razorpay integrations (6)
Integrations rated by users
We looked at 112 user reviews to identify which products are mentioned as Razorpay integrations and how users feel about them.
Integration rating: 5.0 (5)
Integration rating: 3.0 (5)
Integration rating: 5.0 (2)
“Turn any site into a shop in minutes”
“Integration with WooCommerce is important because it allows flexible payment options in online stores. It works well with PayPal and supports different types of businesses. It also gives more control over how payments are set up.”
Jamie P.
Youth Worker and Designer
Integration rating: 5.0 (2)
Integration rating: 4.0 (1)
“It's my CRM and I need it for following uo in the future.”
Dennis v.
CEO
Other top integrations
Razorpay customer support
What do users say about Razorpay customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Razorpay customer support.
A limited number of users found Razorpay's customer support team knowledgeable, friendly, and prompt in resolving queries.
Common user feedback highlights slow response times, with support tickets often taking days or weeks to resolve.
Widely noted by reviewers, direct contact options like phone or email are missing or ineffective, making support hard to reach.
The majority of users report generic, unhelpful replies and frequent ticket closures without actual resolution of issues.
Support options
Training options
To see what individual users say about Razorpay's customer support, check out the review snippets below.
“Best part of Razorpay is there customer support.”
Moh A.
Digital Marketer
“Tickets are raised and closed autometically, without giving an intimation of what has happened to the ticket.”
Arpita S.
Founder
“Support tickets will take days to attend, and will be closed without resolution.”
Kathan M.
Owner
“Just automated bots replying to your queries and opening up issues closing them on their convenience just to send automated replies.”
Mohit K.
CEO
