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RingCentral Video
5
240
4
106
3
34
2
5
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video conferencing software with screen sharing & team chat
Table of Contents
RingCentral Video - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
RingCentral Video overview
Based on 394 verified user reviews
What is RingCentral Video?
Reviews for RingCentral Video come from a wide variety of industries, including computer software (12% of reviewers), information technology and services (7%), and marketing and advertising (7%). The most frequent use case for RingCentral Video cited by reviewers is video conferencing (62% of reviewers).
What do users say about RingCentral Video pricing?
Some users say RingCentral Video offers good value, especially when bundled or used as a free service, and some reviewers appreciate the competitive pricing. However, some reviewers feel the pricing is confusing or high, especially for small businesses.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Video and Audio Quality
Meetings
Communication
Network Lag
Frequent connectivity disruptions
RingCentral Video’s user interface
RingCentral Video review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about RingCentral Video?
Reviewers indicate RingCentral Video is valued for its reliable virtual meetings, screen sharing, and team collaboration features, with users appreciating the integration with other tools and the ability to join from various devices. They find it effective for both internal and external communication, noting its usefulness for remote teams and ease of scheduling and recording meetings. Some mention the bundled pricing with VoIP services as a benefit, though others feel standalone costs can be high compared to competitors.
Users report occasional technical issues, such as connectivity problems, glitches, and a sometimes confusing setup process, especially for new users or guests. They feel customer support experiences are mixed, with some praising helpful representatives and others citing slow or unhelpful responses. They also note that while the platform covers essential features, it may lack some advanced options found in other tools.
Select to learn more
Who uses RingCentral Video?
Based on 394 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
RingCentral Video's key features
Most critical features, based on insights from RingCentral Video users:
All RingCentral Video features
Features rating:
RingCentral Video alternatives
RingCentral Video
Starting from
24.99
Per month
Connecteam
Starting from
29
Per month
Slack
Starting from
8.75
/user
Per month
Google Workspace
Starting from
7
/user
Per month
RingCentral Video pricing
Starting from
24.99
Per month
User opinions about RingCentral Video price and value
Value for money rating:
Of 32 reviews that provide robust commentary on RingCentral Video's price and value, mention it in a positive light.
Some users say RingCentral Video offers good value, especially when bundled with RingCentral’s phone system or as a free integrated service. Some reviewers find the free plan sufficient for their needs and appreciate the affordable, competitive pricing compared to other business products. Some users report that pricing plans match the platform’s performance and ease of use. However, some reviewers feel the pricing structure is confusing or expensive, particularly for small businesses or when not bundled. Some users say integration options are limited for the price, and they find the cost high compared to alternatives like Zoom or Slack.
, and
RingCentral Video integrations (3)
Integrations rated by users
We looked at 394 user reviews to identify which products are mentioned as RingCentral Video integrations and how users feel about them.
Integration rating: 3.0 (2)
“•resource calendar and Tactic sync was vital to prevent double bookings, but it did have issues at time •it would be ideal for Tactic to be accessible in Outlook when booking conference rooms”
“Integration with Microsoft Outlook is vital because it bypasses email attachment size limits by sending secure OneDrive cloud links instead of heavy files.”
Gary L.
SharePoint Developer
Integration rating: 4.5 (2)
“Integration with Google Workspace turns Calendar into a central hub, automatically syncing Meet video links, Gmail invites, and Drive files into events to keep team workflows completely unified.”
Samantha S.
In house accountant
Integration rating: 3.0 (2)
“Not your business Not your business”
“It syncs customer course completion and training progress directly into CRM records, letting our account teams track client onboarding and product adoption seamlessly.”
Eddy C.
Salesperson
Integration rating: 5.0 (1)
“We used the SMS connector which they charge extra for.”
Ira K.
Chief Operation Officer
Integration rating: 5.0 (1)
“major ease of access for the Tactic app being accessible via Teams”
Gary L.
SharePoint Developer
Integration rating: 5.0 (1)
“I use Slack and Gmail together to manage business communication and stay organized. Gmail is helpful for formal emails and important records, while Slack makes it easy to handle quick conversations, updates, and team communication.”
Samantha S.
In house accountant
RingCentral Video customer support
What do users say about RingCentral Video customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of RingCentral Video customer support.
Widespread user sentiment highlights responsive, patient, and knowledgeable support representatives who resolve issues effectively.
A significant portion of users appreciate the courteous and helpful support, especially for non-technical users and urgent needs.
Certain users report difficulty reaching customer support and slow or unresolved responses, especially for complex or ongoing issues.
Support options
Training options
To see what individual users say about RingCentral Video's customer support, check out the review snippets below.
“Customer service is also quick with response.”
Carli N.
Scheduler
“This is one of the main reasons we moved to RingCentral, was the stability and reliability of Zoom, while also having the contact center.”
Bonnie B.
Lead Systems Analyst
RingCentral Video FAQs
Q. What is RingCentral Video used for?
RingCentral Video is a cloud-based video conferencing platform designed to help businesses conduct virtual meetings from multiple devices such as desktops, tablets, and mobile devices. The solution offers team collaboration tools including audio and video conferencing, screen sharing, integrated messaging, and more. With RingCentral Video, companies can conduct team meetings from multiple remote locations via browser or the native mobile app. The live chat and integrated messaging tools allow users to send direct messages to team members as well as chat during conference calls. Meeting participants can also share their screens and edit files in real time. RingCentral Video lets organizations record video conferences, share meeting highlights with stakeholders, and stream recordings from the cloud. The analytics portal provides managers with real-time reporting and analytics on company key performance metrics (KPIs), usage frequency, employee behaviors, and trend focus areas. Users can set up automatic alerts, create personalized meeting rooms, and schedule meetings through integration with Microsoft Outlook.
Q. Does RingCentral Video support mobile devices?
RingCentral Video supports the following devices:
Android, iPhone, iPad
Q. What level of support does RingCentral Video offer?
RingCentral Video offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support
