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RingCentral Video
5
240
4
105
3
34
2
5
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video conferencing software with screen sharing & team chat
Table of Contents
RingCentral Video - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
RingCentral Video overview
Based on 393 verified user reviews
What is RingCentral Video?
Reviews for RingCentral Video come from a wide variety of industries, including computer software (12% of reviewers), information technology and services (7%), and marketing and advertising (7%). The most frequent use case for RingCentral Video cited by reviewers is video conferencing (62% of reviewers).
What do users say about RingCentral Video pricing?
Some users say RingCentral Video offers good value, especially when bundled or used for free. Reviewers appreciate the affordable pricing for small businesses, but some users report confusing pricing and higher costs compared to alternatives. Some reviewers feel licensing fees are steep.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Meetings
Video and Audio Quality
Communication
Network Lag
Frequent connectivity disruptions
RingCentral Video’s user interface
RingCentral Video review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about RingCentral Video?
Reviewers feel RingCentral Video supports easy team meetings, video calls, and collaboration, with useful features like screen sharing, recording, and integration with tools such as Outlook. They find it reliable for remote work and appreciate its flexibility across devices, though some mention setup can be confusing and first-time users may need to download extra apps.
Users report that call quality is generally good, but some experience dropped calls or connection issues, especially with unstable internet. They think the pricing is higher than some competitors, and say customer support is responsive but can be slow at times.
Select to learn more
Who uses RingCentral Video?
Based on 393 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
RingCentral Video's key features
Most critical features, based on insights from RingCentral Video users:
All RingCentral Video features
Features rating:
RingCentral Video alternatives
RingCentral Video
Starting from
24.99
Per month
Slack
Starting from
8.75
/user
Per month
Connecteam
Starting from
29
Per month
Google Workspace
Starting from
7
/user
Per month
RingCentral Video pricing
Starting from
24.99
Per month
User opinions about RingCentral Video price and value
Value for money rating:
Of 32 reviews that provide robust commentary on RingCentral Video's price and value, mention it in a positive light.
Some users say RingCentral Video offers good value, especially when bundled with RingCentral’s phone system or used as a free service. Reviewers appreciate that the free plan covers many needs and find the overall pricing competitive and affordable for small businesses. Some users report that paid plans are reasonably priced for the features provided. However, some reviewers feel the pricing structure is confusing and can become expensive for larger teams or when not bundled. Users indicate that costs may be higher compared to alternatives like Zoom or Slack, and some find the licensing fees steep for basic features.
, and
RingCentral Video integrations (3)
Integrations rated by users
We looked at 393 user reviews to identify which products are mentioned as RingCentral Video integrations and how users feel about them.
Integration rating: 3.0 (2)
Integration rating: 4.5 (2)
“I was able to institute total network rules for both outbound and inbound messaging that allowed me and my staff to send encrypted messages while out in the field.”
Eric M.
Fiduciary
Integration rating: 3.0 (2)
Integration rating: 5.0 (1)
“We used the SMS connector which they charge extra for.”
Ira K.
Chief Operation Officer
Integration rating: 5.0 (1)
“MS Teams am zentraler Punkt für Projekte, deren Planung und der Projektkommunikation”
Christoph D.
Head of Project Management Office
Integration rating: 5.0 (1)
“Let the team know when there are responses from a form in less than a few seconds.”
Zeahlot L.
Founder and CEO
RingCentral Video customer support
What do users say about RingCentral Video customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of RingCentral Video customer support.
Widely noted by reviewers, RingCentral Video support reps are polite, responsive, and patient in resolving user issues.
A significant portion of users found the support team helpful and quick to respond, especially when urgent solutions were needed.
A limited number of users reported slow response times and unresolved issues, making customer support less reliable for them.
Support options
Training options
To see what individual users say about RingCentral Video's customer support, check out the review snippets below.
“Customer service is also quick with response.”
Carli N.
Scheduler
“This is one of the main reasons we moved to RingCentral, was the stability and reliability of Zoom, while also having the contact center.”
Bonnie B.
Lead Systems Analyst
RingCentral Video FAQs
Q. What is RingCentral Video used for?
RingCentral Video is a cloud-based video conferencing platform designed to help businesses conduct virtual meetings from multiple devices such as desktops, tablets, and mobile devices. The solution offers team collaboration tools including audio and video conferencing, screen sharing, integrated messaging, and more. With RingCentral Video, companies can conduct team meetings from multiple remote locations via browser or the native mobile app. The live chat and integrated messaging tools allow users to send direct messages to team members as well as chat during conference calls. Meeting participants can also share their screens and edit files in real time. RingCentral Video lets organizations record video conferences, share meeting highlights with stakeholders, and stream recordings from the cloud. The analytics portal provides managers with real-time reporting and analytics on company key performance metrics (KPIs), usage frequency, employee behaviors, and trend focus areas. Users can set up automatic alerts, create personalized meeting rooms, and schedule meetings through integration with Microsoft Outlook.
Q. Does RingCentral Video support mobile devices?
RingCentral Video supports the following devices:
Android, iPhone, iPad
Q. What level of support does RingCentral Video offer?
RingCentral Video offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support
