SparkPost Pricing Plan & Cost Guide

SparkPost

Predictive email intelligence solution with analytics

3.57/5 (28 reviews)

SparkPost Pricing

Starting from: $20.00/month

Pricing model: Free, Subscription

Free Trial: Available (No Credit Card required)

SparkPost pricing is based on the number of emails sent per month. It offers a free Test plan for users to try out SparkPost's analytics and alerting functionalities. Paid plans start from $20/month for up to 50k emails, and $30/month for up to 100k emails on the Starter plan, with real-time alerts, spam trap monitoring, email health alerts, and predictive analytics. The Premier plan starts from $75/month for up to 100k emails, $170/month for up to 250k emails, $290/month for up to 500k emails, and $525/month for up to 1 million emails, for A/B testing scheduled sending, subaccounts, and more. Enterprise plans are also available on request for customers sending more than 1 million emails per month.

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SparkPost Pricing Reviews

Pros
  • Overall it has tied into our system great, and we have only had a few minor issues. And the nonprofit pricing is great.Hannah S.Read the full review
  • The Sparkpost team is clearly committed to improving their product, and they care about their customers. For anyone who's happy to use the API for configuration, using Sparkpost is a no-brainer.Joe G.Read the full review
  • We use this on all our projects to handle transactional emails, this has definitely been a useful software, it's great all round but event webhooks that are domain specific would be great.Verified ReviewerRead the full review
Cons
  • The product is getting worse while the prices are going up. And if they lied about past agreements, they're likely to do it again.Samer A.Read the full review
  • We do tend to go to spam a lot and when looking at Sparkpost, the lingo is very confusing unless you have someone who understands code.Hannah S.Read the full review
  • We used sparkpost for more than two years. It seems that several months ago they added some automated abuse detection which flagged our account.Bernhardt S.Read the full review
62%
recommended this to a friend or a colleague

9 reviewers had the following to say about SparkPost's pricing:

Anonymous

Our main tool to send emails!

Used daily for 6-12 months
Reviewed 2018-11-26
Review Source: Capterra

Adore it!

Pros
I love that they have great documentation, low prices and high quality services! (good email reputation)

Cons
They do not offer the possibility to send many emails from their website, only via code.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sonu Gupta

Fan of Sparkpost Since It Started

Used weekly for free trial
Reviewed 2020-05-07
Review Source: Capterra

When I started Work With Sparkpost I was Using Wordpress and That Time they were providing Free 200000 Emails for a Month This is huge. Means 200000 is More than enough and integration is also easy with SMTP. Now I can use Sparkpost For My Cashback Site also When there are More number of mails.

Pros
Integration Step I Liked the Most. Just Add Your Domain Verify Records & You are Ready to Go With SMTP, Easy to Setup & Now Cheaper Plans.

Cons
They Reduced the Free Emails Limit Now Also Sometime I see .in Domains are not Getting integrated it says TLD not allowed. I don't Know Why they Say so as it's a Global tld. I had to use the .net domain then. Also there is No Direct email process from dashboard

Response from SparkPost


Thanks for the kind review, Sonu! Happy Sending!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Perfect for sending transactional mail using WordPress

Used daily for 1-2 years
Reviewed 2019-02-15
Review Source: Capterra

Great sending volume for price.

Pros
I can send tons of emails that are delivering direct to inbox from CF7.

Cons
I can only send from integration and not from the Spark Post dashboard, which is understandable.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Hannah Spencer

Confusing

Used weekly for 6-12 months
Reviewed 2020-01-17
Review Source: Capterra

Overall it has tied into our system great, and we have only had a few minor issues. And the nonprofit pricing is great.

Pros
I do like that the product ties into our CRM and that we can build our emails and style them through our CRM. It's nice having everything in one spot.

Cons
We do tend to go to spam a lot and when looking at Sparkpost, the lingo is very confusing unless you have someone who understands code.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Samer Araabi

Can't be trusted

Used daily for 2+ years
Reviewed 2019-07-18
Review Source: Capterra

Their new nickel-and-diming approach speak to new management or bad prioritization, squeezing every dime they can out of their customer base instead of focusing on the product. The product is getting worse while the prices are going up. And if they lied about past agreements, they're likely to do it again. I'd go elsewhere if I were you.

Pros
SparkPost is easy to integrate and easy to use, and used to offer great customer service before this year.

Cons
I signed up for a free account two years ago, to manage the email needs of our small non-profit. The account was advertised as "Free Forever." Later when they changed the pricing tiers, I received an email saying: "When you signed up, we promised that if we ever changed the terms of our 100K free plan, we would continue to honor the original plan for the life of the account. I would like to reaffirm this promise." This week they reneged on their promise, forcing small companies into exponentially more expensive pricing plans, despite explicitly promising never to do that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Wilco van Beijnum

Good service to make sure your emails will arrive where they should

Used weekly for 1-2 years
Reviewed 2019-04-14
Review Source: Capterra

Pros
I never had the problem of an email not arriving or getting into the spam folder after installing Sparkpost. It has an easy to install WordPress plugin that makes sure all emails that are sent by the website get sent via Sparkpost. Before installing Sparkpost we had several clients complaining that filled in contact forms would land in their spam folder but we haven't had the problem after installing Sparkpost. It is also very cheap to use. For our use-case we haven't even gotten above the free threshold.

Cons
It can be a hassle sometimes to activate a domain for sending, requiring altering the DNS of the website. You can also activate it via an email address associated with the domain but this doesn't always work great either. After a domain has been added to another account it can't be added or transfered to a different account afterwards without the old account deleting the domain. We had this problem with one client for which we couldn't activate Sparkpost because it had been installed by another party before and we didn't know who this was so we couldn't ask them to remove the domain from Sparkpost.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Joe Gallant

Can't beat the price, but usability could be improved

Used daily for 2+ years
Reviewed 2018-11-13
Review Source: Capterra

The Sparkpost team is clearly committed to improving their product, and they care about their customers. For anyone who's happy to use the API for configuration, using Sparkpost is a no-brainer.

Pros
Sparkpost is very reliable for transactional email sendings, and the free plan provides unbelievable value.

Cons
Some Sparkpost features cannot be altered via the dashboard, and therefore require some API/programming knowledge to change - however this is improving.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

Best and Most Affordable SMTP Service

Used daily for 2+ years
Reviewed 2019-12-12
Review Source: Capterra

Great experience using SparkPost for our offices outbound email needs!

Pros
SparkPost is a great email delivery platform with an easy-to-navigate web UI and straightforward setup. Support is quick to respond (within 24 hours) and always willing to help. Service is reliable and far more affordable than a lot of competitors.

Cons
Automatic reputation monitoring is always a plus, as well as integrated deliverability testing to see if emails are being delivered to recipient inboxes. Would love to see these features added in the future!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Don't use for Wordpress

Used daily for 2+ years
Reviewed 2019-08-14
Review Source: Capterra

It was great until it went to complete garbage. The lack of communication about the suspension and then their unwillingness to help resolve the issue, is ultimately what resulted in such a terrible review. And now I get to spend more time moving clients to another service at my cost.

Pros
The service is easy to set up and makes sending email, but the cons, which you'll see below make this service unfit for sending emails from Wordpress.

Cons
I have been using SparkPost for a long time and use it to send comment and form notifications from Wordpress. So maybe a few dozen emails per month. Today when I logged into my account I found it was suspended. I emailed their support team and they emailed back with a suspicious link and asked me to explain why I sent an email with that link in it. This was the only information they gave me. My best guess was that it was from a spam comment on my Wordpress site, which would have been a notification to me personally. I said this and asked for more details to help look into the issue further, but they rejected that response and said they couldn't help any further and would stand by their suspension. So now I'm locked out of my account and need to figure out a way to find out, which domains I need to move away from their service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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