SparkPost Pricing Plan & Cost Guide

SparkPost

Predictive email intelligence solution with analytics

3.58/5 (26 reviews)

SparkPost Pricing

Starting from: $20.00/month

Pricing model: Free, Subscription

Free Trial: Available (No Credit Card required)

SparkPost pricing is based on the number of emails sent per month. It offers a free Test plan for users to try out SparkPost's analytics and alerting functionalities. Paid plans start from $20/month for up to 50k emails, and $30/month for up to 100k emails on the Starter plan, with real-time alerts, spam trap monitoring, email health alerts, and predictive analytics. The Premier plan starts from $75/month for up to 100k emails, $170/month for up to 250k emails, $290/month for up to 500k emails, and $525/month for up to 1 million emails, for A/B testing scheduled sending, subaccounts, and more. Enterprise plans are also available on request for customers sending more than 1 million emails per month.

View Pricing Plans

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Pricing Comparison

How does SparkPost compare with other Communications apps?

Subscription plan?

SparkPost



97% of apps offer a
subscription plan

Free trial?

SparkPost



84% of apps have a
free trial

Free plan?

SparkPost



27% of apps have a
free plan

Pricing Comparison

Communications app prices shown are $/month




SparkPost Pricing Reviews

Pros
  • I can send tons of emails that are delivering direct to inbox from CF7.
  • I love that they have great documentation, low prices and high quality services! (good email reputation)
  • SparkPost is easy to integrate and easy to use, and used to offer great customer service before this year.
  • Sparkpost is very reliable for transactional email sendings, and the free plan provides unbelievable value.
Cons
  • They do not offer the possibility to send many emails from their website, only via code.
  • I can only send from integration and not from the Spark Post dashboard, which is understandable.
  • Some Sparkpost features cannot be altered via the dashboard, and therefore require some API/programming knowledge to change - however this is improving.
  • Recent update to "Message Events" report dashboard requires more clicks than before and is a bit cumbersome when selecting a date range/filter options, but is still functional. Also there is no way to remove dedicated IP's from your account after purchasing without reaching out to customer support, but this is a minor complaint.
57%
recommended this to a friend or a colleague

7 reviewers had the following to say about SparkPost's pricing:

Anonymous

Our main tool to send emails!

Used daily for 6-12 months
Reviewed 2018-11-26
Review Source: Capterra

Adore it!

Pros
I love that they have great documentation, low prices and high quality services! (good email reputation)

Cons
They do not offer the possibility to send many emails from their website, only via code.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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SparkPost

Predictive email intelligence solution with analytics

Anonymous

Perfect for sending transactional mail using WordPress

Used daily for 1-2 years
Reviewed 2019-02-15
Review Source: Capterra

Great sending volume for price.

Pros
I can send tons of emails that are delivering direct to inbox from CF7.

Cons
I can only send from integration and not from the Spark Post dashboard, which is understandable.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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SparkPost

Predictive email intelligence solution with analytics

Scott Bradford

Great email delivery service at an even better price

Used daily for 1-2 years
Reviewed 2018-04-04
Review Source: Capterra

Pros
Works wonderfully as a basic SMTP service for our office's needs with plenty of additional features available for web developers as well. Definitely one of the cheapest SMTP services out there. Good customer support and responses are usually within 24 hours of submitting the ticket should a problem arise. Decent reporting/tracking dashboard via the web app allows us to track bounces from our email campaigns and clean up our database accordingly. Auto-suppression list prevents us from emailing invalid addresses more than once. Overall, great service at a great price.

Cons
Recent update to "Message Events" report dashboard requires more clicks than before and is a bit cumbersome when selecting a date range/filter options, but is still functional. Also there is no way to remove dedicated IP's from your account after purchasing without reaching out to customer support, but this is a minor complaint.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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SparkPost

Predictive email intelligence solution with analytics

Samer Araabi

Can't be trusted

Used daily for 2+ years
Reviewed 2019-07-18
Review Source: Capterra

Their new nickel-and-diming approach speak to new management or bad prioritization, squeezing every dime they can out of their customer base instead of focusing on the product. The product is getting worse while the prices are going up. And if they lied about past agreements, they're likely to do it again. I'd go elsewhere if I were you.

Pros
SparkPost is easy to integrate and easy to use, and used to offer great customer service before this year.

Cons
I signed up for a free account two years ago, to manage the email needs of our small non-profit. The account was advertised as "Free Forever." Later when they changed the pricing tiers, I received an email saying: "When you signed up, we promised that if we ever changed the terms of our 100K free plan, we would continue to honor the original plan for the life of the account. I would like to reaffirm this promise." This week they reneged on their promise, forcing small companies into exponentially more expensive pricing plans, despite explicitly promising never to do that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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SparkPost

Predictive email intelligence solution with analytics

Wilco van Beijnum

Good service to make sure your emails will arrive where they should

Used weekly for 1-2 years
Reviewed 2019-04-14
Review Source: Capterra

Pros
I never had the problem of an email not arriving or getting into the spam folder after installing Sparkpost. It has an easy to install WordPress plugin that makes sure all emails that are sent by the website get sent via Sparkpost. Before installing Sparkpost we had several clients complaining that filled in contact forms would land in their spam folder but we haven't had the problem after installing Sparkpost. It is also very cheap to use. For our use-case we haven't even gotten above the free threshold.

Cons
It can be a hassle sometimes to activate a domain for sending, requiring altering the DNS of the website. You can also activate it via an email address associated with the domain but this doesn't always work great either. After a domain has been added to another account it can't be added or transfered to a different account afterwards without the old account deleting the domain. We had this problem with one client for which we couldn't activate Sparkpost because it had been installed by another party before and we didn't know who this was so we couldn't ask them to remove the domain from Sparkpost.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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SparkPost

Predictive email intelligence solution with analytics

Joe Gallant

Can't beat the price, but usability could be improved

Used daily for 2+ years
Reviewed 2018-11-13
Review Source: Capterra

The Sparkpost team is clearly committed to improving their product, and they care about their customers. For anyone who's happy to use the API for configuration, using Sparkpost is a no-brainer.

Pros
Sparkpost is very reliable for transactional email sendings, and the free plan provides unbelievable value.

Cons
Some Sparkpost features cannot be altered via the dashboard, and therefore require some API/programming knowledge to change - however this is improving.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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SparkPost

Predictive email intelligence solution with analytics

Anonymous

Don't use for Wordpress

Used daily for 2+ years
Reviewed 2019-08-14
Review Source: Capterra

It was great until it went to complete garbage. The lack of communication about the suspension and then their unwillingness to help resolve the issue, is ultimately what resulted in such a terrible review. And now I get to spend more time moving clients to another service at my cost.

Pros
The service is easy to set up and makes sending email, but the cons, which you'll see below make this service unfit for sending emails from Wordpress.

Cons
I have been using SparkPost for a long time and use it to send comment and form notifications from Wordpress. So maybe a few dozen emails per month. Today when I logged into my account I found it was suspended. I emailed their support team and they emailed back with a suspicious link and asked me to explain why I sent an email with that link in it. This was the only information they gave me. My best guess was that it was from a spam comment on my Wordpress site, which would have been a notification to me personally. I said this and asked for more details to help look into the issue further, but they rejected that response and said they couldn't help any further and would stand by their suspension. So now I'm locked out of my account and need to figure out a way to find out, which domains I need to move away from their service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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SparkPost

Predictive email intelligence solution with analytics